Rolf Dobelli's profile

Understanding nonverbal communication, November 10, 2009

Despite the tantalizing title, this book by body language expert Kevin Hogan reveals few secrets as it introduces the study of nonverbal communication. However, much of the book's thorough material on body language is useful and accurate, though basic - the kind of thing most people know intuitively. Hogan explores how body language, physical positioning, appearance, tone of voice, eye contact and the like communicate more than words ever could. Then, he explains how you can use this knowledge to improve every interaction you have in business. Much of the advice is specific to western cultures, though the author discusses other norms. If you're looking for an easy-to-read overview on this… Read more

An illuminating study of inspirational leadership, November 10, 2009

In every type of organization and in every culture, people want to follow leaders who motivate them to achieve difficult goals. In The Extraordinary Leader, the authors' previous, highly acclaimed book, John H. Zenger, Joseph R. Folkman and Scott K. Edinger examined the 16 core competencies that distinguish superior leaders from merely good ones. In this new work, they employ statistical data and empirical evidence to prove conclusively what people intuitively know: The ability to inspire is, by far, the most salient leadership trait. The authors discuss the strategies that great leaders employ to motivate others and explain how to use them. getAbstract recommends their book to managers,… Read more

How honest conversations can promote accountability, November 10, 2009

A simple, honest conversation has the power to change the way your staff members think and even to shape your corporate culture. Effective work environments encourage employees to act according to their individual sense of responsibility and to pull together to make the business as good as it can be. This beats ordering people to do their best, then watching them like a hawk to make sure they don't make mistakes. To promote a spirit of accountability among your staff members, communication and corporate-culture experts Jamie and Maren Showkeir recommend engaging them in "authentic conversations" and avoiding the parent-child discourses common in many firms. In this thoughtful, inspiring… Read more