22 of 25 people found the following review helpful
Last Thursday, our gps broke after only 17 months of use. We contacted Square Trade on Friday and had an extremely professional, efficient person clearly talk us through the steps involved to claim the warranty. Immediately after this, emails started flying as they sent us more instructions and the pre-paid shipping label. We dropped the package off at Staples on Sunday and by 10:00 Monday morning, the full amount was already in our Paypal account. No hassles at all! We couldn't have been more pleased. This greatly simplifies the replacement process. Needless to say, we will be purchasing another Square Trade warranty for the new GPS!!