1 of 5 people found the following review helpful
on March 2, 2011
I'm a professor in Operations Management. Our faculty made the mistake to use this book. It is the worst book we have ever used in OM. It is full of mistakes, it has sever academic errors. Professor Collier should be banned from publishing more books as he shows that he doesn't know the subject. It is a real disgrace to the academic community. Please burn the book if you have it.