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4 of 5 people found the following review helpful
on June 11, 2012
I purchased this book and it had a couple of pages missing along with no DVD. I emailed the seller and I had the issue resolved to my satisfaction with no hassle. very good customer service
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1 of 1 people found the following review helpful
on May 2, 2014
I did read this & found it to be helpful in my studies. I would of kept it & used it for later use but my field is always changing therefore, I don't know if I will be a case manager,
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1 of 1 people found the following review helpful
on June 17, 2014
The most important part of the book was missing. The Wildwood case Management Unit Forms were not in the book and that should have been in the description of the book.
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1 of 1 people found the following review helpful
on March 19, 2014
This book was very informative and not a difficult read. It breaks down the responsibilities of case management very well.
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on September 24, 2013
This is my first experience ordering a text from anyone online. I must tell all interested individuals, Amazon is right on the mark with this product and the material contained within, from cover to cover. Having this book in hand while completing my online course has allowed me the flexibility of not staring at a computer for hours trying to read the online e-book. This book is worth its weight in time, money and gold (as an old saying goes) and I would most definitely recommend it to anyone in this area of studies.

Thanks again Amazon.
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on June 28, 2014
While the material in the book is useful for the class and has came in handy I have came across some highlighting marks in the book that I did not expect to find. The pages are in excellent condition though and overall I am very pleased with this book.
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on June 10, 2013
This is a fantastic book with good information, easy to read and understand. The one thing i dislike about this book is that the pages are perforated so you can tear them out. I'm just not one to tear pages out of a book.
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on January 7, 2015
Very bad condition. I spent almost $80 on this book that is written all over and all the pages are worn out with creases and bends throughout the entire book. Very poor quality!!
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on January 31, 2014
When studying this book, it is clear, concise and takes you from point to point very smoothly. I enjoy the simplicity and the complexity of the information and reading ability.
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on September 4, 2012
The entire index (with the exception of A,B,C) is gone!! I am an online student
who takes open book final exams, and I do not have a subject index!!
Not happy:(
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