on February 19, 2013
The Hardback Book came in on Time! But the Lab Manual wa missing. The Vendor I dealt with was Phenomenal-he mailed the Lab Manual out to me ASAP! My Eldest son is going to a Trade school; so these books were very important for him to be able to keep up in Class. This Vendor bent over backwards for me ,and gave us a credit on my Husbands' credit card!! This Vendor Knows what Good Customer Service involves;and I appreaciate this!