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49 of 53 people found the following review helpful
on June 27, 2008
Verified Purchase
The description and most of the reviews are misleading. This is a compatible/rebuilt cartridge and is NOT a new HP C4096A. The photo shows an HP product sticker on the cartridge. The delivered product has no sticker. There is no pull strip for activation as with an OEM HP toner cartridge. It was packaged in non-descript tan cardboard box and was sealed within a black plastic bag. A piece of paper advertising a Brother printer had been placed between the drum cover and the photoconductive drum. I printed one test page with this cartridge and it looked acceptable. The cartridge mechanism made no funny noises. For the cost, I really would have been surprised to receive an original, new HP cartridge. If this one lasts for several thousand pages, I will deem it a good value. I have an original HP C4096A cartridge in use now that after 1,000 pages has started to print poorly - ghosting, etc. I performed all the recommended cleaning procedures on the HP OEM cartridge with no success. So the bottom line is that the HP OEM cartridge costs 4 times as much and won't go the distance. If this one goes the distance I will give it five stars.
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10 of 10 people found the following review helpful
on May 10, 2010
Verified Purchase
I bought partly based on the low price but found that the duplexer on my printer consistently jammed with the new cartridge. I contacted the seller and they sent a shipping label and told me to return the cartridge (it was prepaid shipping - there was no out of pocket expense to me). I sent them an email the day it shipped letting them know that it was on the way back and received an email from them stating that the replacement was on the way. It arrived a couple days later and works flawlessly. I could not be happier. I definitely recommend this seller and will probably buy from them again if the opportunity presents itself.
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16 of 18 people found the following review helpful
on March 24, 2007
Verified Purchase
my printer was out of ink and the manufactured cartridge took a long time to get to me.. I bought this as a substitute for the price, I got what I paid for.. it printed with a shadow.. not knowing if it was properly tested before sold as remanufactured.
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14 of 17 people found the following review helpful
on June 6, 2011
Verified Purchase
I thought I was getting an HP toner cartridge. What I got was a knock-off generic toner cartridge. I paid $84 for this item, and the price dropped to about $26 after I had ordered it. The image of the item looks like an HP toner package, and the manufacturer is listed as "by HP," but this is not the item pictured and it is not from HP. I returned this cartridge, but I've now wasted a week waiting for it, getting it, returning it, ordering an actual HP toner cartridge, and now waiting for the real one to arrive. To be fair, the Product Description does say this is a generic cartridge, but that's a one-sentence entry and it doesn't really stand out on the webpage.
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8 of 9 people found the following review helpful
on June 24, 2011
Verified Purchase
The cartridge I got was NOTHING like what advertised. It looks like a second-rate cartridge manufactured at someone's home in the slums of China. It is NOT an HP cartridge. It may be compatible, and it MAY be equivalent, but it is NOT an HP cartridge and no one is to know the quality or durability or anything else about this cartridge.

This advertisement is the epitome of false advertising. DO NOT BUY.
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3 of 3 people found the following review helpful
on February 8, 2014
Verified Purchase
I ordered this without reading the one star reviews, bad mistake. I assumed it was a new HP toner cartridge so of course it would work. After I ordered it to have on hand then reading the One Star reviews I thought I better test it. It was terrible, blurred, printed the same page 15 times with 15 different results all horrible. Got on Amazon and got a return authorization but needed to print the return label and forgot I still had the bad cart in the printer and it screwed that up as well, put in the old cart and it printed fine. HP ships these out in the HP box as pictured but this company does not, it comes in a black plastic bag with no HP box. When purchased directly from HP you place the old used cart in the HP box with a prepaid label and ship it back to them where they either reuse them, dispose of them in and environmentally safe way, or maybe they sell them to outfits like this one to refill with lousy toner. If you are ordering this to use later I suggest you test it so it is still within the Amazon return policy. I should have known better. I shop at Amazon because of the return policy for prime members and lately I have been happy for that. If the day comes when they refuse a return that will be the end for me. I love shopping on Amazon but some of the vendors stink. As soon as Amazon sees that you have received the shipment they ask you to rate the seller and ask if you receive it on time and all that and no way to say the seller is selling defective products. The seller must know these things are bad but it is the product that gets the rap and not the seller. I would like to rate the seller as yes he ships his garbage products on time and well protected.
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4 of 4 people found the following review helpful
on November 2, 2010
Verified Purchase
The text prints fine, but I have a solid black smudge along the right edge of each sheet of paper--wasting tons of toner and rendering many of my print jobs unusable (can't send them out as part of a job application looking like this). I'm going to stick with name-brand HP cartridges from now on.
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3 of 3 people found the following review helpful
on October 26, 2010
Verified Purchase
The cartridge is faulty. It leaves a ghost image that transfers to the paper. I called to request a refund or exchange. They said they would send return instructions within 24 to 48 hours. I'm still waiting 3 days later.
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3 of 3 people found the following review helpful
on November 24, 2009
Verified Purchase
Although I could not identify the cartridge with HP logo, I installed it and did the test print. The solid black was intense, and the water mark crisp. It performs as original.
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9 of 12 people found the following review helpful
on February 5, 2000
The print quality delivered by this cartridge is phenomenal. After almost a year of owning an HP 2100, and using several cartridges, I remain astounded at the crisp print quality and the amount of printing obtained from such a relatively small cartridge. Granted, I went from an HP3 which at times had toner bleed on folded letterhead or adresses that partly rubbed off the envelopes. None of that here. It is the ultimate professional look for letters, letterheads and drawings. And Amazon's price is right!
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