Top critical review
2 people found this helpful
Roll shipped with sprung core - not able to feed correctly.
on January 8, 2015
This is a much larger roll that the starter roll that comes with the unit. I mean, it's much longer. The beginning of the reel should be taped to the inner card-board spool, but on this roll, it came completely sprung from the cardboard spool, and thus became too big to properly fit in the machine and feed. After only printing less than 6 feet of labels, it just became too frustrating to continue pulling out the whole roll, and attempting to tighten the sprung roll enough so that it would insert in the machine and feed correctly. I'm not sure if it just ships this way, sprung, or if mine was defective. Unfortunately, since I use it so infrequently, but really need it when I do, the time for returning the product has expired. I'm bummed.