Customer Reviews

216
2.9 out of 5 stars
PUR FM-3333B 2-Stage Vertical Faucet Mount, White
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148 of 150 people found the following review helpful
on July 22, 2010
Item Package Quantity: 1
PUR Water Filter Review \ Hack

Once, long ago, PUR was a great company with great water filtering technology. I still love their filters! Unfortunately, a big bad company named Proctor and Gamble bought them and messed them over in favor of customer abuse. This was accomplished using two methods. The first method is called 'planned obsolescence' whereby their faucet mount apparatus leak and die briefly after the end of the warranty period. (It didn't used to be that way in the good old days). The second method is called 'timed death' whereby their apparatus lock up their enclosed filters at a preset volume of filtered water, whether the filter is actually used up or not.

Planned obsolescence can be overcome by calling up Proctor and Gamble BEFORE your warranty runs out, and letting them know that your PUR apparatus is squirting water all over your kitchen. Ask them to send you a replacement or a replacement certificate. If need be, call repeatedly asking to speak to the President of P&G, never taking 'no' for an answer. Then take your certificate and get another PUR apparatus. This will provide you with a lifetime for the apparatus more representative of the lifetime of original PUR apparatus. You've cheated no one. P&G's cheat on you has been overcome.

The timed death lockout of your filter is extremely easy to overcome. Pull out the filter from the apparatus. This resets the nasty timing device to zero again. Put your filter back in. TADA! You're done. Your filter will work as before. Note, however, that PUR filters do eventually get clogged with stuff. You'll know when to change it.

I hope that helps everyone restore goodness to the universe. I still love PUR filters better than any other brand and wouldn't be without them. It's P&G's customer abuse that's not worth liking. Shame on you P&G.
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15 of 16 people found the following review helpful
on April 5, 2008
Item Package Quantity: 1
These filters do a great job of clearing up sediment in the water, and eliminating chemical taste. However, I've had two of the housings crack in the last year. The first was within an in-store 30 day warranty, so I simply did a switch at Lowes. The second cracked as well after four months, Lowes would not replace it. This week I'll see if the manufacturer will provide a solution. TR
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33 of 40 people found the following review helpful
I picked up one of these (FM3333) for my office. One thing that caught my eye is that it included a 2-stage filter. We have used a single-stage on-tap filter by another maker in the past, but it clogged up too quickly, so having a filter that could trap sediment was an important consideration.

The filter holder installed on the faucet effortlessly without any tools. Our faucet has exterior screw threads, so the faucet adapter included in the package wasn't needed.

The filter itself took a little extra effort to insert into the filter holder. It seemed to be a very tight fit (but not an improper fit).

Filtered water comes out the bottom not really in a stream or a spray, but somewhere in between. It comes out at a slower rate than unfiltered, but I expected that. It's an adequate rate, not a trickle by any means.

Controlling the filter couldn't be simpler or more pleasant. Tip it backwards to bypass the filter, tilt it straight up again to filter again. The tilting action feels very smooth, no feeling of cheap-plastic friction.

Another nice feature is the gauge that shows roughly how much use is left before the filter needs to be changed. It's purely mechanical, no batteries necessary.

I recommend the Pur without hesitation.
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17 of 19 people found the following review helpful
on September 28, 2008
Item Package Quantity: 1
After several months of use (< 6) the housing developed multiple hairline cracks that allow water to spew all over the place. WHAT A MESS! This thing is not worth the money. I've tried covering the cracks with epoxy putty but no use. The water just finds another way out. STAY AWAY FROM THIS THING!
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28 of 34 people found the following review helpful
on October 11, 2008
Item Package Quantity: 1
Our house has hard water, so we purchased the PUR Plus Faucet Filtration System in hopes of making our water taste better. It succeeded in that, and that alone.

The filter goes bad FAST. We bought our first new filter after about 10 weeks of use (we're just 2 people and we're rarely home).

About a week after our new filter was in place, the unit developed a leak from the indicator window. This wasn't so bad.

Then came the spraying! A near-inch long crack appeared on the front, and it sprays water in a horizontal column at the user!

Other negatives:
*As the filter reaches the end of its lifespan, water comes out of the unit slower.. and sloooweer.

*The filter completely stops working when the filter is considered "done" by the unit. I found this most ridiculous of all: it just STOPS letting you use it when it decides the filter's no good! Who says the filter is no good? An internal mechanism that knows nothing about the quality of the water going through it? This is obviously a ploy to sell more filters!

Avoid this water filter!
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29 of 35 people found the following review helpful
on April 17, 2010
Item Package Quantity: 1
After just a couple of months, the filter developed a crack so bad that couldn't even be solved by duct tape. Useless filter.
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12 of 13 people found the following review helpful
on February 5, 2010
Item Package Quantity: 1
Just supporting what everyone else has said. Our filter developed cracks after about a month of use and we taped it up but the water found another way out and now I have to put my entire hand over the side to try to keep the water from spraying everywhere. I'm researching another brand to buy! Don't buy this one!!!!!
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14 of 16 people found the following review helpful
Item Package Quantity: 1
This product has really gone down hill fast. PUR used to be a fantastic company with a great product but I cannot recommend this product. The cover fell off within two days and water started seeping from the filter life display. Within two weeks hairline cracks turned into gaps where unfiltered water gushes out negating the fact that a small stream of filtered(?) water is coming out also. In short more unfiltered water leaks out than comes out of the thing. What are these people doing that are running this company? What is wrong with them and don't they know that their viability as a company and their reputation is completely worthless now? It's hard to believe that anyone would create cheap plastic junk like this. Frankly I don't trust the filter anymore either since I am sure if the main unit is so cheaply and poorly crafted that similiar quality is now going into their filters. PUR do something soon!
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7 of 7 people found the following review helpful
on March 22, 2010
Item Package Quantity: 1
I bought two of these vertical models (one for me and one for my parents) and they are the worst because they only last a couple of months. After that, the filtered water hardly comes out of the filter even after you put in a new cartridge. The first couple of months, a small stream of water comes out of the filter and then the stream becomes small drips and never quite function the same. At first I thought it was just my mount, but the other mount did the same exact thing, so it's the model and not the individual mount. However, I later bought the PUR horizontal models, and they work well for at least a couple of years before those crack. So, don't bother with the vertical models, get yourself the horizontal models.
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7 of 7 people found the following review helpful
on January 24, 2010
Item Package Quantity: 1
I bought this to replace the water pic one that my roomie left behind. I liked the indicator window so I would remember to change the filter.

My first one lasted about a year before I got the spray from the indicator window. Thought maybe I got a bad one and bought another. Same thing again and now there are cracks appearing all over the housing.

I've sent an email to P&G but I'm not expecting much. All I can do is let other people know that water spraying from the indicator window is NOT unusual.

Read the other reviews to hear more about this problem. I'm going to research other units and get something else.
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