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Great Coffee, but Have a Backup Plan Too!
on March 3, 2008
I like my coffee. In fact, I freely admit to being a coffee addict. And before I say anything else, let me say that this machine makes great coffee. With the right beans and a bit of practice, you can beat the taste of any coffee shop with this.
That said, I am glad, I still have my french press, because sometimes this machine decides to be difficult. It usually starts if you tamp your coffee too hard. The coffee maker is then unable to pass water through and ceases up completely. Make sure you watch what you are doing, so you can stop it from trying if necessary. Now, the real problem with this is, that you will have a very hard time removing the basket, as long as there is still pressure inside. It takes somewhere between 5-10 minutes at least, before the pressure has gone down enough, that you can pry the basket off (watch for exploding coffeegrounds, if you didn't wait long enough).
To make matters worse, the machine seems to have a hard time recovering after an incident such as this. It seems to get even pickier, with what it will accept, and it will be easier to resort to the backup plan, and let the espresso machine recover.
I would rate the EM-100 a 5/5, if it weren't for this problem. I hardly apply any strength, when I tamp my coffee, and I still run into trouble from time to time. In fact, the first one I had got so picky, that I took it back to the store and exchanged it.
To minimize my risk, I take great care to clean every bit of the coffee maker after each use. If you can live with this issue, the coffee that comes out of this machine really is to die for.