Most helpful critical review
Great knife - horrible customer service.
on February 18, 2014
I looked everywhere for a good knife for my wife - trust me, this is it! Kershaw did and excellent job. However, it took me over a MONTH to find that out, because that's when the knife finally arrived at my door. I E-mailed this company several times, asking for updated shipping info (Because there was no tracking - nothing recorded, at least). They have never gotten back to me. This knife took 3 days after it's expected delivery date (Which, again was a MONTH later) to get here.
I recommend the knife. Sadly, I don't recommend you buy it from this company.
This is a fair review, by the way. I have given the company plenty of time to respond, and they haven't said a thing.
I WILL update this as needed, though, so the company still has a chance to redeem themselves!!