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29 of 29 people found the following review helpful
on November 20, 2011
I purchased this watch for my wife about 14 months ago. At first, the watch was as great as a Tag should be. After about 4 months of ownership the watch started to run slowly (as much as 10 minutes late in one day). After about 1 month of poor timekeeping, we called customer service and sent our watch to the watch shop Amazon contracts with under their warranty service. I asked the Amazon representative what would happen if the problem continued. She said that the watch would most likely be replaced if it was not fixed by their repair shop.

After 6 weeks of repair, the watch was sent back to us and worked well for about 6 weeks, then started to run slowly again. I called Amazon and they now told me they can not replace the watch because they don't have a "lemon policy". I asked her what would happen if the watch went back and forth to the repair shop several more times and the Amazon representative did not have an answer. Unacceptable! She told me that I would have to pay to resend it to the repair shop and insure it. I then contacted the shop personally and they were extremely helpful and sent us a packing label at their expense. We will send it to them again to see if the problem can be fixed.

I have owned a Tag Heuer for 13 years and it has NEVER missed a second. What is the point of purchasing an expensive watch if it won't keep the time? I hope that Amazon will replace the watch if it is not fixed by the repair shop this time around. I guess next time I will make a purchase from an authorized dealer so I know I will get a good watch with a good warranty.
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9 of 9 people found the following review helpful
VINE VOICEon February 28, 2010
I bought this watch for my wife recently. She likes it so much that she hasn't been taking it off at night. This Aquaracer is solidly constructed with a robust bracelet and has what might be considered a mid-size case (32mm) for women. My wife is 5'10" and we found that smaller watches lacked wrist presence. The mother of pearl face and the diamond hour markers add flair without being outré. The stainless steel case has a high polish finish and the crown is a screw down type. The water resistance rating is a very substantial 300m so no worries about a dip in the pool or the sea. Accuracy is beyond reproach with a few seconds lost in a couple of weeks. Heartily recommended for ladies looking to mark a personal triumph or perhaps anniversary gift shoppers.
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2 of 2 people found the following review helpful
on September 22, 2014
First off let me say my wife loves the appearance of this watch. However, the durability isn't there for a watch in this price range. After a year and a half owner ship, the Tag emblem at the top of the dial beneath the 12 came off and was floating around inside the watch. Sometimes the emblem would get stuck under one of the arms and the watch would stop. So we sent to the Tag repair facility in NJ. This watch was purchased at a jewelry store that is a authorized reasaler. So this isn't a gray market or Internet bought watch. So we get an email from Tag saying the watch is not covered under warranty because there's a small mark on the side of the casing and says $991 to fix!!! I explained to them that this watch has never been dropped or abused and yet they still will not cover. The crystal and rest of the watch look brand new! Our local jeweler said they they're trying to rip people off charging $991 for a new dial when the Tag emblem can be reglued. Tag has VERY POOR customer service! I'll never buy another. I've had my Rolex for 8.5 years and it's been dropped on a tile floor and still looks and works fine.
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3 of 3 people found the following review helpful
on September 16, 2009
I received this for our 5 year anniversary gift, and I LOVE it. I just love it. And I'm very happy I didn't select the blue face over this one... it is perfect!!
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3 of 4 people found the following review helpful
on March 30, 2012
I placed the order on 24 Mar and the watch was delivered in perfect condition as promised on 27 mar. All papers and box included. The diamonds looks smaller in real life. But it is still a beautiful watch with a clean face. It has a slightly chunky feel as the watch is thick. This watch is approximately fifty percent off the retail price where i stay. Will be trying to post a pic with this review.
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3 of 4 people found the following review helpful
on September 12, 2009
I got this for my wife for our 2nd anniversary. I checked it out in the store. I think it was retailing for over $2000. It's a nice size. She's really happy with it, and I am too.
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2 of 3 people found the following review helpful
on July 2, 2012
Beautiful watch. I still can't believe I got it for about $1000.00 less than I would have paid at Tourneau Watch Store. I even got it sized for free! Usually a standard $10 fee anywhere, I guess expensive watches deserve special treatment. So far, no problems with keeping time. I just had to change the date.
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1 of 2 people found the following review helpful
on October 10, 2011
I was skeptical of buying such a nice piece of jewelry from any website, even one with such a great reputation. I read through the warranty and plenty of other reviews. They both put some of my concerns to rest and we ordered. We had the watch the next day and I love my Tag Grand Carrera. I'm wondering why people forego such a great deal here at amazon.com and pay the overy hyped retail prices!

Thanks Amazon!
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1 of 2 people found the following review helpful
on May 2, 2012
I owned the "fake" version of this watch. This was sooo worth saving for. It is elegant but not at all over the top. Happy with next day delivery and amazon's best price on the market. Also now embarassed about wearing fake for so long since the difference is Huge.
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on November 25, 2014
Best bang for the buck, just like Louis Vetton.
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