Most helpful critical review
1,267 of 1,349 people found the following review helpful
Great idea, poor implementation
on April 22, 2006
We have had this product for over 1 year. This product has a few of great features:
1. The interchangeable nonstick plates that are dishwasher safe.
2. The unit opens up to a large griddle.
3. The cooking plates are dishwasher safe.
However, the nonstick surface has started peeling off of the plates even though the plates have never been abused, and we have never used metal utensils on them.
Our biggest complaint is the thermostat. The unit will reach the desired temperature, and then turn off. The cooking plates will actually cool off so much that the food will stop cooking. The thermostat will then kick back on and take about 3-5 minutes to get back up to temperature. It is very annoying, and doesn't always produce good results with food.
There also is a large temperature difference between the two plates when the unit is opened as a large griddle. This causes items being cooked to finish at different times.
This could have been a great product, but Cuisinart seems to have gone "cheap" in areas that are integral to the function of the griddle. I would not purchase this item again.