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15 of 15 people found the following review helpful
on December 14, 2010
Color Name: RedVerified Purchase
I want to start out by saying, I usually dont drink coffee. It just takes so long to prepare, grind the beans, put the filter, water and wait... This machine is amazing, I put the water in, wait like 30 seconds and then move the lever to the right for hot water. BOOM. The drink is done and it's ready for your tasting pleasure. I got the RED machine because my KitchenAid mixer is Red so I figured I'd continue the color scheme. It's got a nice matte feel to it and everything compacts together with an easy to clean components. In the box, it came with a sampler of different drinks and plus if you register your product you get a free box of capsules (16 in total). I have to say I wish the water tank held more water but its okay. Overall, I would recommend this product to anyone in the market for a fast and delicious cup of joe.
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10 of 10 people found the following review helpful
on December 13, 2010
Color Name: RedVerified Purchase
Like the coffee maker. It's shape is unique and bright. The only set back that I can see ,has to be Nescafe coffee since they are the only ones that fit (k-2 cups won't fit). There is limited stores to get the coffee from and not a lot of variety in the coffee choices. It does make an excellent cup of coffee out of the choices available. Wish the coffee was available in more stores closer to where I live.
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12 of 13 people found the following review helpful
VINE VOICEon September 5, 2011
Color Name: SilverVerified Purchase
I may amend this review later but as of now I am stuck in the hell of the warranty system. The machine, which used to work well, suddenly went kaput (quite spectacularly) and shorted out about a month ago. I went to the website to look up the addresses of repair facilities as the manual directed me to do and guess what - there aren't any listed. So then I phoned up and spent a huge amount of time waiting to talk to a person. Finally, I got interrogated by multiple people (who asked various insulting questions like "is it plugged in?") until they finally consented to allow me to return it. But, instead of giving me a return authorization number, they said they were going to mail me the materials to return the unit. This was 3 weeks ago and I still have not received anything. When I finally do get something that lets me return this gem, apparently I will then have to wait another "4 to 6 weeks" for them to repair it. Let me guess - these German engineers are so proud of their reliable products that they never bothered to set up a repair facility because, you know, these things never break. Sigh!
WELL - the shipping label FINALLY arrived. The instructions on it said to call UPS for pickup. When I did that UPS said I had to PAY for the pickup. Excuse me - when you say prepaid shipping and suggest that I call UPS for pickup, that means free to me - not another $10. So far, I have about 3 hours invested in getting this broken coffe make repaired. Considering that the thing only costs $150 new, that is WAY TOO MUCH GRIEF. NOTE to manufacturers of junk that breaks - when your junk breaks, we buyers want YOU to suffer the pain of fixing this - we don't want any more pain - we're already on the hook for buying your unreliable junk.
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13 of 15 people found the following review helpful
on November 23, 2010
Color Name: RedVerified Purchase
I have had many different kinds of coffee makers in the past, but NOTHING is as good as this one! I can make a 16oz cappuccino to go in my Contigo travel mug, flavored exactly how I want it (Torani Hazelnut) in about a minute. I can sit at my desk at work sip on my nice hot delicious cappuccino. The lattes, chocochinos, espressos, and cafe americanos are great too!
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7 of 7 people found the following review helpful
on January 8, 2011
Color Name: RedVerified Purchase
Bought this machine to replace a worn out Tassimo (Braun version). Coffee comes out just as good and I love the design. Not fully automatic like the Tassimo, but I really can't complain too much. Also wish the water reservoir held more water. So overall it's a 4 star. Hope this line catches on and they develop even more beverage pods for it.
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14 of 17 people found the following review helpful
on September 29, 2011
Color Name: Silver
I had this machine on my wishlist and received it as a present. I wanted something like the coffee machines everyone has in Europe where you can get an instant cup of coffee any time of day. Well, you can do that with this machine...if you have the capsules. You might think, "Duh" at that previous statement - but let's say you wake up one morning thinking, "oh I can't wait for my cup of coffee" - you go to the machine - turn it on - drat! you're out of coffee capsules! So you think, "oh I'll just go to the store and get some" BZZZZZ!!! Wrong answer.

NOBODY...and I literally mean NOBODY carries these capsules in their stores. Even our local store, WHO SELLS THE MACHINES, does not carry the capsules. Apparently some mumbo jumbo about the company not wanting to retail out the capsules - I don't know. All I know is the only way to get refills is through Amazon or the Nescafe site - which, if you don't sign up for automatic refills, shipping can be as much as $20-30 as they only ship through UPS.

My other beef with this machine is that the coffee doesn't come out very hot. That usually doesn't bother me, but I know how some people really like their hot coffee...so just thought I'd mention it.

Other than those two cons, I would say it's really fun to use and clean and looks all futuristic on the kitchen counter. It's convenient when you don't want to heat up water for a French press or make a whole pot of coffee - but if you don't want to be stuck with only getting your coffee online, you should probably look elsewhere.
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8 of 9 people found the following review helpful
on December 25, 2010
Color Name: RedVerified Purchase
This thing is one piece of fine art. First of all it makes delicious coffee. Their Cafe Lungo and the Cafe Americano I would say are the best tasting ones. Rich in flavor! The machine is very simple to use. I didnt even have to read the manual or directions. The blue LED light is pretty neat too. It illuminates while the coffee is being made. Awesome coffee machine for the price. I would recommend this to everyone who is a coffee lover!
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5 of 5 people found the following review helpful
on March 29, 2011
Color Name: Silver
I love this machine and the capsules make great coffee.

Unlike other single-cup machines, YOU control the water flow so please stand by the machine as its brewing. It takes under a minute to make any drink you choose.

The only drawback is that Nescafe has only a limited variety of beverage options - if you look on Amazon Germany there are LOTS more varieties, so I wish Nescafe would get on the ball and start serving the North American customer with those same choices - like a cafe latte, for example.
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6 of 7 people found the following review helpful
on February 28, 2011
Color Name: RedVerified Purchase
I'm not a huge coffee drinker, and when I do drink it I like stuff like Mocha and Latte'. So I occasionally like a good cup of coffee. This is great because I can have a hot cup of mocha or coco and it taste really really good. Plus I love the red stylish simple design. Looks great on my counter top.

I use to have a Keurig and I liked it a lot, but the difference is this comes with the ability to make more starbucks type coffee's with cream and foam... etc... I've been happy so far for my needs and plan on giving it as a gift to some people that I know will enjoy it. My Dad is a huge coffee drinker several cups a day even in summer, 365 days and I know he will like it occasionally but he prefers just a basic cup of good freshly ground coffee most of the time.

Hope this helps. Amazon reviews help me 99% of the time with purchases so like to come back and return the favor!! Enjoy!
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6 of 7 people found the following review helpful
on February 8, 2011
Color Name: RedVerified Purchase
The product looks nice. It's a very modern design for a coffee maker, but compared to the other single serve makers, it's not very user friendly. Have used the Tassimo for over a year and wanted to try this new option. The Tassimo has Starbucks branded coffee, but the key difference is you simply hit the brew button and it dispenses the exact amount. The Dolce is simply a lever that you must manually turn off and on. Not a big deal, but to make the drinks you need to know how long to let it brew for 6oz, 8oz, etc. Not a deal breaker, but that's a huge difference from the Tassimo. Not likely going to keep using the Dolce. Back to the Tassimo for me.
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