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27 of 27 people found the following review helpful
on December 17, 2013
Verified Purchase
I purchased a Summer Infant Video Monitor 28035 that was advertised as NEW, when in fact it was obviously not. The box had been opened and then resealed. When I opened the box, I found that the handheld unit that the parent uses to view their child was covered in scratches, dust and finger prints. As if that wasn't enough, the screen that's behind the glass had slipped down, exposing the green circuit board behind it. This is the 4th Summer Infant Video Monitor that I have purchased over the years, and I know exactly what a new, factory sealed box and product look like, and this was not it. I am appalled that the seller (who I cannot mention apparently) would advertise a used, refurbished item as a NEW product to unsuspecting parents. I took several photos of the item that they tried to pass off as new and intend on posting them. Shame on them for their horrible business practices!
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6 of 6 people found the following review helpful
on July 6, 2012
After *MANY* hours troubleshooting our home networking issues, and even replacing our home router to try and resolve troublesome laptop WiFi performance and and failing iPads, we discovered that this Summer Best View baby monitor interferes with wireless frequencies, both WiFi and Cellular.

Our wireless internet became horrible at night, and our iPads useless. We couldn't figure out why, until we realized that we kept this baby monitor next to us while the baby was sleeping and we were working or streaming movies in the evening.

Solution; turn off the handheld monitoring unit (not the camera unit) and your wireless will return to normal.

The pan-tilt-zoom camera unit is great, even at night, and didn't have any problems. But the solution as a whole is absolutely terrible for any tech-savvy family with WiFi usage.

We found that performance for this product was just fine when all other wireless in the home was off, and our cellphones & kindles were placed away from the Summer Best View handheld baby-monitoring unit.

However, it's really poor design to force customers to choose between baby safety or WiFi use.
The frequency overlap causes interference and poor performance for this produce under common technology environments and conditions, which supports the negative performance complaints from several other postings.

At night, we kept our baby monitor, charging cell phones, and kindles on our bedside tables like many folks, and found that in real-world conditions; with transmitters nearby, or heavy home WiFi usage, the performance and frame rate on this product degraded quickly, making it almost useless.

This product is fine when not around other wireless or cellular transmitters. But that's a major headache.
Thinking that you "got a bad one" and replacing the unit won't change anything, because your home environment will remain the same.
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2 of 2 people found the following review helpful
VINE VOICEon August 11, 2012
Verified Purchase
It's a good camera, except for one thing...it completely borked our wireless network (as another reviewer mentioned). Unfortunately, we didn't even THINK that the camera might be the reason, and it took us MONTHS of troubleshooting (new routers, new modems, etc.) to figure out that the cause was this stupid camera. (We had had a Summer monitor before with no problems...but apparently the two-way feature on the camera is the issue.)

If it weren't for the network issue, I'd give it five stars. But since it was a complete failure I had to give it one star.
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1 of 1 people found the following review helpful
on July 11, 2013
Verified Purchase
We bought this as a replacement for a system we bought when our son was born and it worked very well for about 2 years and then the monitor itself died. This was a replacement for that camera as well as an additional camera for our daughter's room, well after having it for only 3 months the monitor died again. We were able to contact Summer directly and shipped it back and had a whole new system sent to us. We decided though after this latest incident that we were switching it the Foscam Wireless IP cameras and now have 3 of those and love it. The picture quality at night on the Summer is very poor, the Foscam is almost like it is a dimly lit room and very crisp.

I do not recommend this item!!!
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on June 4, 2014
Verified Purchase
Works much better than other monitor I bought to keep at my house for when my granddaughter visits. Gave it 3 stars because of battery recall.
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on April 5, 2014
Verified Purchase
This is the second summer monitor that I bought in the last two years and it just stopped working on me again! I am very unhappy with this product. It was great while it was working, but the receiver is what has stopped working both times and you can not buy just a new receiver without the camera so I would have to spend another $160.00 and get a camera that I don't need. I am very disappointed that this second receiver only lasted me about 6 months! Don't waste your money!!!
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on April 24, 2013
Verified Purchase
This moniter has been perfect for us! It has a clear picture, sound and has a wireless unit so we can take it with us. It has great range! We can take it outside and still see and hear our baby clearly. Very pleased!
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on April 23, 2013
Verified Purchase
I'm very diassapointed with this monitor. Purchased 6months ago and the video screen went blank on us yesterday out of the blue! Sound still works but no picture. I also was never pleased with the picture quality (especially at night, cannot make out anything!) I have a two yr old Summer monitor that is a lesser model and you can clearly see baby in the dark. At this point I don't believe there is any recourse for me so I want to tell everyone NOT TO BUY THIS MONITOR!
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on April 17, 2013
Verified Purchase
We have the older version of this camera and monitor in our 2 year old's bedroom, so we needed a new one for our new baby. The newer version's monitor is smaller, lighter, more compact than the older one. But the quality has been just as good. The sound is great, and the image is good, too.
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on March 14, 2013
Verified Purchase
So far so good... No static, minimal interference, great range. I walked to the neighbors house to test & could still see my baby in the screen. We owned the day/night model (the one that looks like a giant white tv screen) for 3 years and the signal just started acting up recently so we ordered this one. I have to say that I love that the camera pans and the zooming in feature.
I would def. recommend this monitor!
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