Most helpful critical review
13 of 15 people found the following review helpful
Bad apple in the barrel
on November 25, 2011
The Factory-Reconditioned Bostitch U/SX1838K 18-Gauge Narrow-Crown Stapler that we ordered and received in the very timely manner was a disappointment! We have ordered several things from Amazon in the past and have always been happy or satisfied with the service and products. Reconditioned items have usually been excellent and many have looked new. This one however appears to be a used return! The stapler did not have the clip/sharpener, correct manual, swivel air fitting and looked as though it had come from a construction tool box site. Beyond being excessively dirty, it had smears of construction glue on it, the air fitting was a worn out straight connection, the head showed signs of excessive wear and rounding. We were replacing one of our older Bostitch oil and non adjustable setting staplers that looked 100 percent better than this one. We immediately sent it back (An Amazon Supplier) and we did receive an immediate refund. For this reason we did give the 2 star rating. While it may have been the exception to the rule we did order the same unit from another vender for less and it arrived in new condtion. Again the Amazon customer service has always been outstanding.