Most helpful critical review
11 of 11 people found the following review helpful
A little color consistency, please...
on October 4, 2011
I purchased the CI-604 Pet Pen several months back; it is a pleasing light grey color with flecks. (The product description does not indicate a color, but it appears white in the image.) I am pleased with the pen and it has worked out well for my pet's needs.
I later wanted to expand the size of the pen, but decided attaching a second pen would be too much. I waited until there was a reduction in price for the 2-Piece Add-On Panels for the CI-604 Pet Pen as they initially seemed absurdly expensive, considering the price of a complete 4-Piece Pen, which includes the door. There is also no indication of color in this product description; I assumed it would match the Pet Pen.
The Add-On Panels turned out to be bright white, and while they fit the pen, the color does not match and it detracts from the overall appearance of it. I contacted Amazon but customer service did not seem to be able to find out from shipping what the story is with the color variations in the pen or panels and suggested I return it, which really doesn't solve my problem. I want the add-on panels; I just want them to match the color of the pen. I considered buying another 4-Piece Pen to attach instead, but it sounds like a gamble as to what color will show up this time.
If color coordination isn't a concern for you, then this isn't a problem, I guess. I personally don't think it's a lot to ask from a purchase.