Customer Reviews

15
2.9 out of 5 stars
Snackalicious Gift Basket by ig4U
Price:$49.01 + Free shipping with Amazon Prime
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The manufacturer commented on the review below
34 of 42 people found the following review helpful
Vine Customer Review of Free Product( What's this? )
Quite literally, I have never seen anything like this gift basket construction from Back Mountain Baskets represented here by the igourmet label. And unfortunately, I don't mean that in a positive way. As someone who frequently purchases gift baskets (I average four to six a year and at one time procured hundreds as corporate gifts), I was extremely dissatisfied with this item. When you purchase a gift basket, two things are relatively certain: 1) you're going to overpay for what's actually included, and (2) at least you're going to get something presentable and of gift quality. Heck, these are even advertised as gourmet items! Only a couple of items might actually qualify as exotic or gourmet. At a $49.99 list price, there is maybe $20 worth of small snacks, most of which could be replicated at your local convenience store. If I had made a gift basket at home, it would have been classier and more tasteful than the horribly amateurish efforts made by this company.

I won't even discuss the quality of the items included in the basket which I actually have some serious reservations about. This basket is NOT something that you would (or should) pay to have a professional company assemble due to packaging. Many of the included items are stuffed into boxes and wrapped rather cheaply with handmade labels. Okay, not a very deluxe or fancy presentation. But what's worse (and frankly unforgivable) is that the boxes used are not plain white gift boxes or something else presentable--no, they are emptied trash from other products re-purposed.

Do you want your elegant food items (again I'm being generous with the item quality) in old cracker boxes glued back together? Just whose recycling bin have they been raiding? It's rather distasteful. Here are a few examples of what I'm talking about--first is the empty box used and in parenthesis is the actual item inside:

Keebler Club Cracker Box (pretzels)
Stauffer's Animal Cracker Box (other cookies)
Crystal Light Fruit Punch Box (candies)
Nabisco Wheat Thins Box (popcorn)
Jello Gelatin Box (cookies)

These are but a few examples of boxes used to repackage other items. I got two of these baskets and they were both constructed in a similar manner. Seriously. If you paid to have an elegant gift basket, would you expect to find loose candies glued into a Crystal Light box? As I said, there isn't even the common sense and taste level to use plain white boxes. It would be an embarrassment to send this as a gift item. Due to the packaging, I even threw a number of items straight into the trash as I was not confident of their handling due to the obvious lack of professional standards. A huge disappointment and very unappetizing all around. KGHarris, 10/11.
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The manufacturer commented on this review (What's this?)
Dear Reviewer:

We are significantly embarrassed to find that the gift basket you received (as described in your review) was a pre-production prototype. You were perhaps the first customer to order from our new line of gift baskets and regret that a prototype rather than a production basket was errantly shipped to you. Please let me assure you that our regular production of gift baskets incorporate professionally produced packaging for all of their items. The mock-up you received was never intended for release to the general public and was created for testing purposes only. We will be shipping you a replacement gift basket that showcases our production packaging elements.

Thank you for your understanding.

ig4U Design Team
2 of 2 people found the following review helpful
on December 31, 2011
We receive several gifts packages every year due to family being scattered through out the US. We also annually receive gifts from customers sent to my husband, so I feel qualified in saying that this is the worst gift basket we have ever seen.

The description does not go into the actual contents of each basket and from the other reviews I see there are similarities, but there is no theme in this package. Just seems like a bunch of leftover items thrown into a large basket trying to appeal to someone.

As one reviewer mentioned the contents in each package are Laughably insignificant. Whoever would package 1.25 ounces of popcorn, 3 caramels or two pretzels in a box must be more concerned about quantity of items, vs. quality of the gift.

In my opinion, too much wasted packaging and a whole lot of minuscule portions of nothing of any real value.

I would not send this gift basket to anyone after having received it myself.
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2 of 2 people found the following review helpful
on December 29, 2011
I was given this gift basket as a Christmas present. I thought it extremely poor value. It consists mainly of large packages with minimal contents. For example just 5 biscuits, or 3 pretzels. I imagine many of the items were given away by the manufacturers as samples. Even the airlines do better than this.
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1 of 1 people found the following review helpful
on December 30, 2011
This package arrived as a gift with no card so recipient did not know who it was from. Then when the opened the box of crackers it was empty!!!!!
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on January 1, 2015
This basket is both confusing & disappointing. My family just received this as a Christmas gift from our friends in the mail. As we searched through the basket, we thought the items were seemingly random. It didn't seem to make sense that amongst all these various cookie & nut items was a salame sausage. No cheese, crackers or mustard to be found. I then proceeded to look up the info for this item. To my surprise, it seems we are missing 6 of the listed items which are supposed to be included in this basket. The product listing also states that this gift basket contains 44 oz. of snacks, but our basket only has about 23 oz. of snacks. This is not an inexpensive basket, and we feel our friends got ripped off & so did we, with this sub-par basket.
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on February 7, 2013
I sent this to a friend of mine and they gave me an estimated time period as to when it would arrive and it arrived to the receipent pretty quickly. Thats why im giving it 4 stars. I enjoy things with variety and this basket definitely had it. I couldnt see the package so I cant really give it 5 stars.
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on December 19, 2012
I sent this basket as a combo christmas/housewarming gift. I was unaware that it was received until I saw a Facebook post thanking the anonymous gifter for the beautiful basket. I had requested a card be sent with the basket, but it never made it, leaving the giftee confused until we sorted it out. They said the basket was nice and the products inside were good, and it shipped very quickly.
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The manufacturer commented on the review below
13 of 20 people found the following review helpful
on October 26, 2011
Vine Customer Review of Free Product( What's this? )
When you first receive this basket you think wow this looks great. However once you open it you start to realize how not great it is.

1. The most weird thing about this basket is that they items have been repackaged. There is a box of carmel corn the cover made it look like it was a fake version of the item. When you open it up you are even more suspicious b/c the caramel corn is inside a wheat thins box! huh? many of the items are similarly repackaged this way. I would never send someone a basket that is so obviously homemade instead of a legit company.

2. many of the items were so small. Inside was a tiny box of jelly beans, a one serving of peanuts, cashews etc. I am use to seeing in baskets a can of nuts not a single serving snack travel pack. Also some of the items were a little strange to me - German hot mustard in a green tube...it didn't seem to match the caramel corn, jelly beans, nuts and crackers. There was a package of sausage but still...

3. never heard of the brands -- now this could just be me. these may be very famous brands and people know them all over the world. But with the suspect packaging I thought the food itself was also of a lower class. After tasting the items such as the caramel corn - which was stale, Hit cookies which were blah an oreo is better, and the malt shop taffies not very tasty, my disappointment just grew.

I would not recommend this product to anyone. you could build a better basket on your own or go with a well known company.

**EDIT**
after I wrote this review Black Mountian now ig4U sent me a new basket. It was packaged so much better. It didn't look scary fake like the first one did. I appreciate the company's effort to make right something that was not good. I think that a person would be ok sending out their new and improved baskets. I still stick to my original post that I think the food items were boring and not names that people would know but they tasted fine this time. I change my star rating to 3 stars.
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The manufacturer commented on this review (What's this?)
Dear Reviewer:

We are significantly embarrassed to find that the gift basket you received (as described in your review) was a pre-production prototype. You were perhaps the first customer to order from our new line of gift baskets and regret that a prototype rather than a production basket was errantly shipped to you. Please let me assure you that our regular production of gift baskets incorporate professionally produced packaging for all of their items. The mock-up you received was never intended for release to the general public and was created for testing purposes only. We will be shipping you a replacement gift basket that showcases our production packaging elements.

Thank you for your understanding.

ig4U Design Team
7 of 12 people found the following review helpful
on November 22, 2011
Bought it for a gift. Arrived in perfect condition and made a great presentation. There was something in the basket for everyone in the family. Products were all the favorite snacks like nuts, cookies, taffy, summer sausage but much more intriguing - the basket was opened immediately so everyone could try a Malt Shop Taffy (chocolate shake, rootbeer float and cherry cola!). The all natural nuts were fresh and crunchy and the sausage was delicious on its own but even better with the mustard that accompanied it.

*I ordered this basket when my wife gave me the task of buying a present for a party. In my quick perusal of Amazon, I felt I completed my assignment perfectly. My wife, of course, checked up on my order and was horrified to see I ordered something that received some 1 star reviews. The days were looooong until the package showed up and I was accused, more than once, of not being detail oriented enough. Thankfully I was absolutely vindicated when the basket arrived. After reading the other reviewers (and reading what "vine" was) clearly there was a mix up with the baskets sent to that program - that seems to happen early so they are the first reviews - which unfortunately caused me agita (why I am even taking the time to write this). I hope no one else will be confused by this very strange situation. And no, if I realized I would have been in the dog house for the shipping period, I wouldn't have picked this item -- however, for the record, I was right.
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5 of 9 people found the following review helpful
on November 22, 2011
I needed a gift in a pinch to take to my neighbors house, who I owed a huge favor. They have three little kids, so I was sold on the name Snackalicious. One of the little boys answered the door and his face lit up when he saw my basket full of goodies! They opened the basket immediately and it was a huge hit. Thank you Amazon/ig4U.
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