Customer Reviews

46
3.9 out of 5 stars
Plantronics Savi Office W730 Headset
Price:$244.99 + Free shipping with Amazon Prime
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19 of 21 people found the following review helpful
on November 16, 2011
Verified Purchase
I'm a big fan of plantronics headsets and have have the gamut of Wired, and bluetooth headsets. The Savi office W730 is a great system and works as advertised: The base is very simple, and easy to use once you get it working. However, the actual wireless headset itself it not quite up to the standards set by the Plantronics bluetooth headsets such as the 510s and the Voyager Pro.

Pros:
-Very easy to use; elegant system. Base is also small and doesn't take a lot of desk space
-Excellent range, and incredible sound quality. This is also wideband capable, which means for office calls, sound quality is way ahead of a standard phone line.
-Spec sheet says 6 hours of talk, but I've already gotten 8 hours out of it. FYI, standby is only 1 day, but that's not a big issue for an office headset.
-Charges extremely quickly.. a few minutes on the charger will take you through an hour long conference call.
-Pairs with base automatically when charging, making it easy to replace headset.
-Pairing with a desk phone and mobile phone is very useful; and the headset does not auto connect, which is very nice considering you may be away from your desk when your mobile phone rings.

Cons:
-Very susceptible to wind noise and breathing noise; you hear what sounds like gusts of wind from just walking around the office This is very different from the Bluetooth plantronics headsets which seem to be almost immune to wind noise.
-From the picture this looks like it would be the same size as the old 510, but it is in reality significantly larger and heaver, though still relatively comfortable; be forewarned.
-Volume buttons double as Mute and Flash, and they require a lot of force to press: Bad for a device that sits on your ear.
-Headset is very irritating without a EHS cable or lifter, as without it you will need both lift the headset and then hit the button on the headset to answer the phone. Similarly you have to hang up the headset and hit the button to disconnect as well, otherwise the headset will stay online and drain the battery. I have a Cisco 9971 phone (which i consider very mainstream in the corporate world), and I had to spend another $60 for an APU-70 cable in order to be able to use the headset button on the phone, or the button on the headset to answer and hang up.
- Buttons difficult to press. Mute on the headset is similarly difficult.

All in all, the Savi system is excellent; range, battery and sound quality are incredible. However, the actual headset itself could use to be improved. I'd recommend it, but you may want to consider the over the ear or convertible versions such as the w740 of it to avoid this actual headset. At the very least, know you will need to spend an additional $50-70 for a EHS cable or handset lifter.
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6 of 6 people found the following review helpful
on October 2, 2012
Verified Purchase
I traded in my Voyager 750s for the Savi as I needed to support both a conventional desk phone and an IP soft phone for my new job. The ability not only to switch between the two, but to setup the SPOKES software to prioritize what audio source takes precedence in any given case is very cool. You can also manually control which line you're connected to by just pressing the appropriate button on the base. Range is very good and as long as I put it back in the base when I'm not using it I've run 18 hour days without issue.
While unrelated to this product, I had an issue with my Voyager 750s not charging - I gave them the serial number and my address and just like that they shipped a new unit. I have never had a problem with a Plantronics product that they did not fix right away and as far as I'm concerned I'm a lifetime customer.
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7 of 8 people found the following review helpful
on January 24, 2014
Verified Purchase
Works perfect. amazing range. can walk around whole office.. even to lunch room lol. Battery starts losing charge after a year. now its last 2 hours.. can't replace battery. had to buy another one.. i don't want to have to buy one every year. its comes out of my pocket , work doesn't pay for it. I got the other savi with replaceable battery.
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3 of 3 people found the following review helpful
on November 22, 2013
Verified Purchase
This is wonderful. I can switch between my office phone, my cell phone, or dictatating voice to text to my computer with the press of a button. Sound is great. Style and design are very appealing to me. I am able to be much more efficient at the office. I love it!
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3 of 3 people found the following review helpful
on October 13, 2013
Verified Purchase
Awesome! I've used Plantronics headsets for years. Upgraded to this one as it could be interfaced with my iPhone as well. Now even easier to work hands free. Highly recommend.
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2 of 2 people found the following review helpful
on May 7, 2014
Verified Purchase
Simply put, the earpiece is coming apart after less than 6 months of usage. Could I glue it back together, sure. But it's not like I've been playing football with the dang thing. It sit on my ear, day in day out. So why is it's craftsmanship so poor?

I have T-Shirts that I still wear from 9th grade (yes they still fit). I take care of the things I own...but this is ridiculous.
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2 of 2 people found the following review helpful
on March 11, 2013
Purchased the W730 because I take support phone calls on both land line and cell phone. Bluetooth operation is seamless. Headsets range from base is amazing and voice quality is very good on both land line and bluetooth calls. Have used other Plantronics DECT6 headsets in the past but this one is the best yet.
It is particularly easy to select which phone device you use to make outside calls. Remote answering is seamless.
Definitely recommended.
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1 of 1 people found the following review helpful
on February 16, 2013
Verified Purchase
I have been a longtime user of Plantronics' headsets, and when my old headset (CS70) broke after 6 years, buying another was a no brainer. Or so I thought...

First, when I asked Plantronics if the lifter was different for this phone they told me it was (it wasn't), so I spent an additional $40 on something I didn't need.

Second, people were telling me that they could barely hear me unless I "ate the mike," i.e., the mike was touching my mouth.

Lastly, I called Plantronics tech support who told me that I could adjust the mike and headset volume, but for people to hear me I was getting significant feedback through the earpiece.

Bottom line, not worth the $220 I paid for it.
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1 of 1 people found the following review helpful
on February 13, 2014
Verified Purchase
I bought 12 of these for my office IT HELPDESK. The techs love it. It has great reception and good range (they make calls while in the bathroom across the hall). Most of the guys pair the Bluetooth with their cell phones and answer calls from a single headset all day long. As of yet the batteries have never run dead and shut down during a call. We also never have any cross talk or saturation in the office.
Make sure to order the Plantronics APC41 EHS Cable (Cisco) for CS500 + Savi if you your office runs Cisco IP theophany.
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1 of 1 people found the following review helpful
on July 25, 2014
Verified Purchase
The point of something this expensive is to be able to multitask and move. I could walk about 20 feet from the base (the features said it was supposed to be more like 300 ft). The signal I got with my iPhone 5 was very scratchy. I attempted to troubleshoot, change frequencies, etc. the Bluetooth signal also interfered with my baby's Bluetooth monitor - so only one seemed to want to work at a time.
Disappointed with it overall
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