Most helpful positive review
25 of 28 people found the following review helpful
Fantastic product, UNBELIEVABLE Customer Service
on December 30, 2011
I purchased this particular phone case (shell, really) after having read several positive reviews. I compared it to several others and quickly discovered that this particular case is just that, a case...not some sort of sleeve or wrap. The case itself WILL hold up...I'm pretty tough on cell phones (outdoors, construction, etc.). The rubberized covering makes handling the iphone much easier, at least for me. Without it, it felt as though the phone would slip right through my fingers. What's more is the customer service dept. at Otterbox. Background: I'm a fan of having my phone on my side w/ a belt clip. Long story short, I managed to break the belt clip from the holster itself (not the case) one evening. Totally my fault. I called Otterbox Customer Service, told them exactly what happened and their response was, "let's get you a new one right away. what's your address so we can take care of this for you?" I was seriously blown away!!! Received the new holster/belt clip in 5 days. TOTALLY RECOMMEND THIS COMPANY AND THIS PARTICULAR PRODUCT!!!