Most helpful critical review
22 of 26 people found the following review helpful
I Really Want to Love this PC.... but....
on June 11, 2012
As a previous owner of an HP TouchSmart that was 5 years old and had Windows Vista, I was extremely excited about upgrading to a new AIO PC. I am a PC Tech and did a lot of research on AIO PC's. There is not a lot on the market and after much comparison, I chose this ASUS AIO due to it's high performance specifications. Couldn't find these specs anywhere else. Sorry HP.
As much as I love the design and performance specs of this PC, there are many disappointments.
The very first disappointment is the keyboard and mouse! WOW! The cheapest hunk of plastic you'll ever come across. And louder than a circa 1980 IBM keyboard. The mouse is too small. It is the size of a laptop portable mouse. There is absolutely no reason for these cheap necessities to be included with a $1500 price tag. I am using my HP TouchSmart's excellent quality wireless keyboard & mouse with this system. The only issue with replacing a keyboard on an AIO system is that they usually have special function keys (similar to laptops) associated with the AIO design that you will not be able to replicate on another keyboard.
The second disappointment is the sound and subwoofer. Not only can you not get any acceptable volume out of it, the quality of the sound does not meet their marketing hype. My $25 Logitech 2.1 system kicks butt compared to this (and has taken it's place).
My third disappointment, in my opinion, is the display. First, I can see the pixels. Not happy about that. I guess Apple understands that a display this size needs higher resolution. Second, I'm learning to dislike LED displays. The bluish color cast and brightness are too extreme. I even have a Spyder color calibration system and don't like the results. The LCD on my TouchSmart with the Spyder color calibration was excellent. Third, (I don't know the correct terminology or technology behind this) the font smoothing/display of text is nowhere near as good as my TouchSmart.
Fourth disappointment, the 1TB hard drive is partitioned. This seems to be a trend with new PC's and large hard drives. However, what disappoints me the most about this is that the C: drive is only partitioned to 80GB! Totally unacceptable. My Music folder alone contains more than 80GB. This forced me to move my Documents, Music and Picture folders to the D: drive. While that may be a minor issue for me, the average computer user is not going to know how to do this. (there's a procedure to this so that Windows knows where these files are for shortcut purposes). If they're going to pre-partition, they should go with 50/50. Or, if possible, when running the OOBE setup (Out Of Box Experience), it would be nice to have the option of partitioning.
And 2 completely subjective disappointments:
1. The door on the left that covers the I/O ports had to be removed. It gets in the way of the ports when opened to use the ports, and you can't close it if you're using the ports. You have to remove it. (luckily it's easily removed)
2. The Bluray/DVD/CD drive is way too bulky. HP did it right with the slot loading drive in the TouchSmart.
1. The Bluetooth is no good. I have 3 different Bluetooth headsets (that all worked great with the TouchSmart), but have horrible electronic gurbling with the Bluetooth radio in this unit. It is absolutely unusable.
2. The Bluray/DVD/CD eject button does not work in Windows. It works on bootup, but not after Windows loads. I have to go to Explorer and right click on the drive and click eject to open it.
3. The physical volume buttons in the lower right of the display do not work.
As much as I like the performance of this unit, the excitement of getting this new system was hampered quickly by all of the above issues.
And as much as I am an ASUS fan (I have an ASUS laptop and tablet), I expected more for a $1500 price tag.
Packaging: The packaging it comes in is excellent. The PC is nestled in the middle of very thick and sturdy styrofoam corners. There is plenty of space between the PC and the front and back of the box so that box denting and intrusions during shipping minimize the chance of damaging the PC.
In conclusion, this is as nice an AIO system you can get from what's available on the PC market. I wouldn't deter anyone from buying this system, as long as you realize that you will have to replace the keyboard, mouse and speakers. And if you need to move any of your system folders, you can Google, "moving my documents windows 7".