Most helpful critical review
5 of 8 people found the following review helpful
Great hipbelt, bad shoulder straps, damaged bag
on February 27, 2014
I like this pack overall, mainly because it fits my hips great and doesn't sit on top of my bubble butt like other packs do. The shoulder straps are really narrow and rub either side of my neck though, but I'm hoping I can switch the shoulder straps with a different osprey shoulder strap since they are interchangeable. The main problem is the bag I received, which had all new tags and was wrapped in plastic from the factory- had what looks like machine grease stains all over the front and back of the bag and some considerable fraying on the fabric of the rigid ends of the hipbelt like the bag had been dropped on the dirty ground at the factory and dragged across the floor. Trying to return it, finding a UPS drop off point, paying return shipping and insurance to send it back and waiting is not really worth it after paying a considerable sum already. Hopefully the Osprey company will live up to all the good things I've heard about them and fix the bag should the previous damages ever develop into a serious problem.