Top critical review
11 people found this helpful
Wish I had gone with something smaller
on February 14, 2014
I campaigned hard to get this vacuum, and, based on the reviews, I was ready to love it. I have buyer's remorse. I wanted a backpack vac because we live in a smallish house spread over three floors. I thought the backpack would make it easier to maneuver around the smaller spaces. In theory, it should, but the reality is that the design of this thing makes it so difficult to use that no one in my family wants to deal with it. Hence, our house is dirtier than ever. The problems include the size (too much for our small space), the parts that constantly detach from their fittings, and how the vac rests on my back. The size makes it difficult to haul up and down the stairs without knocking things off walls and shelves. Once we get it upstairs from its home in the basement, vacuuming goes something like this: reattach the screw top that always seems to be lose for some reason, attach the power chord and plug it in, attach the metal wand to the plastic tubing, hoist the whole thing on your back. Oops, the plastic tubing is trapped under the canister. Dance around trying to sort them out. Start vacuuming. Get halfway through a room and the unit turns off. Look around and notice that the power chord has detached from the canister. Bend down to pick up the end of the power chord and dance around to reattach it. The metal tube has now detached from the plastic tubing. Reattach that and turn the unit on. Pull up pants (the canister hits me just at the top of my pants, and it is always pushing my pants down). Bend down to pick up cat litter box to vacuum under it. Power chord detaches, Reattach. Metal tube detaches and falls on the floor. Unanchored plastic tube swings around and sucks up whatever is around--bath towel, plastic bag, magazine. Pull that item out of the tube, bend down, pick up metal tube from floor, reattach to plastic tube, pull up pants, bang the back of the unit into a wall and leave a dent....Perhaps this is a good device for cleaning large commercial buildings, but it's not for my small home. I have also not noticed that this has the best suction of any vacuum I've ever used as so many others claim. The suction seems about average. The best vacuum cleaner I have ever used was s Siemans, and I don't think you can buy them in the US.