Top critical review
12 people found this helpful
Crashes a lot
on December 21, 2014
The only bad thing I have to say about this phone is also the primary reason that I am giving it two-stars.
I had an HTC Incredible for four years (yes, really 4 years, an eon in electronics time) that never gave me a single problem, even at the end. I chose the Galaxy S4 mini because it had good reviews and I like the mini size rather than the full size. In the beginning, it was great. The screen is clear and bright. The touch response is nice, not hard to operate (like a certain iPhone I’ve played with). The operating system is relatively fast, and the preloaded apps were decent.
But...this phone crashes A LOT. It locks up to the point where the only thing that responds is the button that turns the screen on and off. I have had to remove the battery, wait a few seconds, put it back in and turn the phone back on many many times now.
I suspected a conflict with a downloaded app, even though I had only added a few common apps like Amazon Music and Kindle, an app manager, Facebook, etc. I had a Samsung expert at our local Best Buy look at it, and he re-installed the Android operating system for me. No luck. It still crashes. Since it is my work phone, it usually crashes at work when I have to explain to clients why I need a few moments to reboot my phone before I can take a photo or show them product information. Very professional...
I will be exploring ways to return this phone and get a different one, as its current performance is unacceptable.