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Waiter Rant: Thanks for the Tip--Confessions of a Cynical Waiter Hardcover – July 29, 2008

by Steve Dublanica (Author)

477 customer reviews

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According to The Waiter, eighty percent of customers are nice people just looking for something to eat. The remaining twenty percent, however, are socially maladjusted psychopaths. WAITER RANT offers the server’s unique point of view, replete with tales of customer stupidity, arrogant misbehavior, and unseen bits of human grace transpiring in the most unlikely places. Through outrageous stories, The Waiter reveals the secrets to getting good service, proper tipping etiquette, and how to keep him from spitting in your food. The Waiter also shares his ongoing struggle, at age thirty-eight, to figure out if he can finally leave the first job at which he’s really thrived. "The other shoe finally drops. The front-of-the-house version of Kitchen Confidential; a painfully funny, excruciatingly true-life account of the waiter’s life. As useful as it is entertaining. You will never look at your waiter the same way again–and will never tip less than 20%." --Anthony Bourdain, author of Kitchen Confidential "I really enjoyed WAITER RANT. The book is engaging and funny, a story told from my polar opposite perspective. I will now do my best to act better as a Chef -- and I dare say, I’ll never be rude to a waiter again, as long as I live."--John DeLucie, Chef of The Waverly Inn--This text refers to the MP3 CD edition.

--This text refers to the MP3 CD edition.

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Product Details

Hardcover: 302 pages
Publisher: Ecco; Later Printing edition (July 29, 2008)
Language: English
ISBN-10: 0061256684
ISBN-13: 978-0061256684
Product Dimensions: 5.5 x 1.1 x 8.2 inches
Shipping Weight: 1.1 pounds
Average Customer Review: 4.0 out of 5 stars See all reviews (477 customer reviews)
Amazon Best Sellers Rank: #744,664 in Books (See Top 100 in Books)
- #417 in Books > Business & Money > Industries > Service
- #467 in Books > Humor & Entertainment > Humor > Business & Professional
- #1110 in Books > Business & Money > Industries > Hospitality, Travel & Tourism

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Customer Reviews

477

4.0 out of 5 stars

5 star		44%
4 star		29%
3 star		14%
2 star		8%
1 star		5%

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Most Helpful Customer Reviews

Not a rant, but a thoughtful, gritty description of life in the restaurant business

By David on July 22, 2015

Format: Kindle Edition Verified Purchase

The author provides a view of the restaurant industry and the wait staff that you can not get without working in a restaurant.

This is a dirt under the finger nails book with no holes bared descriptions and observations. I walked away having more respect (and possibly understanding) of waiters and the environment in which they work.

Thanks to the author for thoughtfully walking the reader through the experience. I don't think I would call this a rant as much as a gritting discussion of the business and its people.

Well done.

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201 of 226 people found the following review helpful

So, a priest walks into a restaurant...

By Patrick Oden VINE VOICE on July 18, 2008

Format: Hardcover Vine Customer Review of Free Product ( What's this? )

I was at a nice restaurant with my now fiance. A man walked in with a small group and proceeded to raise a ruckus. He didn't like the table they assigned. He didn't like the next table. He got angry and firm, finally taking a table near the back despite the protest of the staff. Quite rude and quite thinking he was the only one in the restaurant.

When he sat down his mother, who likely taught him such behavior, said, "First you give them a chance to do it right, then you help them do it right."

We laughed out loud. Their assumption of what they were owed did not disguise the fact they were merely boors.

I'm glad I don't have to deal with such people every day.

But waiters and waitresses do.

The author of this book started out thinking he would like to help people as a priest. He began to study for the priesthood but left when the corruption and the scandals started getting too much. Had a degree in psychology and tried his hand in the mental health care business. Also corrupt and scandal-ridden. Stayed honest, got fired.

Wandered around a little. His brother got him a job in a restaurant. Also corrupt and scandal-ridden, but at least there are no illusions. Stays a waiter. Moves to a nicer place. Begins to write about his experiences on a blog. Then in this book.

That's the background.

The book is a memoir of sorts, but not a typical kind. It's anonymous. It also dwells on a particular setting and makes particular points along the way. It's a memoir with a mission, and this is to illuminate the often hidden world of restaurants.Read more ›

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A Must-Read for Anyone Who Eats Out (Which Is Basically All of Us)

By Cathryn Conroy on December 22, 2014

Format: Kindle Edition Verified Purchase

Read this and eating in a restaurant will never again be the same! Author Steve Dublanica worked for years in upscale restaurants in New York state and dishes (pun intended) on what really happens while you wait for your appetizers and Chardonnay: owners who install "security" cameras to spy on the hired help, what waiters think of you if you request a different table than the one the hostess assigns (it ain't good!), the worst day of the year to eat out (Mother's Day…and Valentine's Day and New Year's Eve are a close No. 2 and No. 3) and the nefarious things waiters will do (only when pushed to the brink) if you are a rude customer. Oh my! This is a must-read for anyone who eats out, which is basically all of us. The writing is delightful and the stories he tells--about himself, the restaurant staff and customers--are fascinating. Read it and you'll find out the two best days of the week to go to a restaurant if you want the finest food and the best service. I'm not spilling the beans here.

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96 of 114 people found the following review helpful

Half cooked

By Andrew McCaffrey VINE VOICE on September 9, 2008

Format: Hardcover Vine Customer Review of Free Product ( What's this? )

For me there was simply too wide of a gap between what the back cover promised and what WAITER RANT actually delivered. The summary claims to "[tell] the story from the server's point of view, replete with tales of customer stupidity, arrogance, misbehavior and the little unseen bits of human grace[...]" This description sounds like a lot of fun. Unfortunately, while that quote is technically correct, the actual anecdotes that follow are very few and very far between. And the filler wasn't interesting enough to hold my interest.

WAITER RANT shares its name with a blog. It also (alas) shares other aspects of this new form of communication. The book is very shallow, cursory and self-absorbed. It can be difficult to relate to if you do not actually know the person involved. This is something I've noticed with a lot of blogs. For example, a blog entry about the birth of the author's child might be absolutely overwhelmingly joyous news to you if you happen to be a friend of the author, but utterly meaningless if the author is just a random person on the Internet.

Reading a blog over a long period of time may make a reader feel more of a personal connection to the author. In that case, the bite-size, minimalistic style of blog writing may work. However, a novel (or a memoir) is a different medium. It's more immediate. It's not generally read in small doses over a long period of time.

For an instance of how what I'm talking about impacts this book, take chapter two. This is the section where The Waiter discusses the series of events that brought him to the point in his life where he first took a job in the service industry.Read more ›

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Most Recent Customer Reviews

What it's like to work in America

A great book if you've ever worked with the public. I expected it to be a "we're always right and the customers always suck" but was pleasantly surprised. Read more

Published 4 days ago by Mollysmom

Four Stars

Great :)

Published 11 days ago by Katarína Zacharová

Five Stars

Published 1 month ago by Benjamin Alma

Boring!

Too many curse words in the book. Could not finish it. It became boring very quickly.

Published 1 month ago by LPP

two thumbs up

A realistic view of restaurants, their customers and people from a service industry point of view. Remember to always, always, always be kind to your waiter/waitress. Read more

Published 1 month ago by Heather

real from real wait staff awesome

Published 1 month ago by Madame Amrita

Evolved from his great blog columns If you like his tone

Evolved from his great blog columns
If you like his tone , this one runs with the best of the genre (Bourdainoform)
Adds dimension to dining and makes me feel guilty for... Read more

Published 2 months ago by ohsolomia

Very entertaining

I bought this book yesterday. I finished it today. It was a very entertaining read. The author writes extremely well. Read more

Published 2 months ago by Susan

Mediocre book

There are parts of this book that are funny or interesting, but on the whole the author spends pages and pages analyzing himself and giving us his philosophies of life. Read more

Published 3 months ago by EMB

nice perspective

interesting to see the other side of restaurants. well written and humorous.

Published 4 months ago by elcrawl