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The Language of Emotional Intelligence: The Five Essential Tools for Building Powerful and Effective Relationships
 
 
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The Language of Emotional Intelligence: The Five Essential Tools for Building Powerful and Effective Relationships (Paperback)

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Key Phrases: emotional communication, intelligent communication, The Language of Emotional Intelligence, Speaking Louder Without Words, Joyful Practices (more...)
4.7 out of 5 stars  See all reviews (11 customer reviews)
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The Language of Emotional Intelligence: The Five Essential Tools for Building Powerful and Effective Relationships + Emotional Intelligence: 10th Anniversary Edition; Why It Can Matter More Than IQ + Emotional Intelligence 2.0
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  • This item: The Language of Emotional Intelligence: The Five Essential Tools for Building Powerful and Effective Relationships by Jeanne Segal

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Editorial Reviews

Product Description

Learn how to increase your emotional intelligence with five simple tools

It's no secret that emotional intelligence plays a crucial role in your relationships. But how do you apply these specialized skills in everyday life? It's easy--with this practical, ready-to-use guide by a renowned expert in the field of emotional intelligence and communication. Using the latest research and true-to-life examples, Dr. Jeanne Segal's step-by-step program shows you how to incorporate the five basic tools of emotional intelligence to enhance your relationships in the workplace, at home, and in all areas of your life.

You'll learn how to:

  • “Read” other people
  • Make powerful connections
  • Defuse arguments and conflicts
  • Repair wounded feelings
  • Understand nonverbal cues
  • Build stronger, more satisfying relationships

Packed with simple exercises, revealing self-quizzes, and proven calming techniques, this user-friendly guide can help you reach into the hearts and minds of others--sometimes without saying a word! Once you master the language of emotional intelligence, you'll be able to form mutually rewarding bonds that last a lifetime. Dr. Segal's method is a complete, hands-on approach to one of the most important life skills you will ever learn.



About the Author

Jeanne Segal, Ph.D., is a psychologist, sociologist, popular speaker, internationally recognized author, and managing editor of the premier health and relationship website, www.Helpguide.org.

Jaelline Jaffe is a psychologist and trainer specializing in relationship issues.

Product Details

  • Paperback: 240 pages
  • Publisher: McGraw-Hill; 1 edition (July 1, 2008)
  • Language: English
  • ISBN-10: 0071544550
  • ISBN-13: 978-0071544559
  • Product Dimensions: 8.2 x 5.4 x 0.7 inches
  • Shipping Weight: 9.9 ounces (View shipping rates and policies)
  • Average Customer Review: 4.7 out of 5 stars  See all reviews (11 customer reviews)
  • Amazon.com Sales Rank: #44,131 in Books (See Bestsellers in Books)

    Popular in these categories: (What's this?)

    #11 in  Books > Health, Mind & Body > Psychology & Counseling > By Topic > Intelligence
    #23 in  Books > Health, Mind & Body > Psychology & Counseling > By Topic > Emotions

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More About the Author

Jeanne Segal
Discover books, learn about writers, read author blogs, and more.

› Visit Amazon's Jeanne Segal Page
Front Cover | Table of Contents | First Pages | Index | Surprise Me!
Search Inside This Book:
Inside This Book (learn more)
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
emotional communication, intelligent communication
Key Phrases - Capitalized Phrases (CAPs): (learn more)
The Language of Emotional Intelligence, Speaking Louder Without Words, Joyful Practices, Conflict Resolution, Raising Your Emotional Intelligence, Strengthen Communication, Stress Busting, Mary Alice, Velvet Hammer
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Front Cover | Table of Contents | First Pages | Index | Surprise Me!
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The Language of Emotional Intelligence: The Five Essential Tools for Building Powerful and Effective Relationships
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Customer Reviews

11 Reviews
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Average Customer Review
4.7 out of 5 stars (11 customer reviews)
 
 
 
 
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13 of 13 people found the following review helpful:
5.0 out of 5 stars Pleasant Surprise, November 10, 2008
I began reading this book as a favor to a friend. I ended up reading the book for myself and thanking my friend for the suggestion.

I am a Collaborative Attorney, a Mediator and a Litigator. I initially thought this book would give me tools to better understand my clients by looking for their patterns of emotional intelligence. I found myself, however, studying my own patterns. I quickly realized that by understanding my own patterns I will not only be better able to understand my clients, but I will be better able to understand myself in relationship to my clients. I see the possibility of an entirely new and expansive way of relating to and understanding my client's needs and interests.

I intend to keep this book close at hand to revisit Drs. Segal and Jaffe's simple but pointed and effective exercises on a regular basis. I highly recommend Drs. Segal and Jaffe's book to any professional who has an interest in understanding and relating to their clients' needs and interests in new and profound ways.
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11 of 11 people found the following review helpful:
5.0 out of 5 stars An eye-opener -Review by Dr. Morrie Kleinplatz, February 2, 2009
By Mr Jones (Windsor, Canada) - See all my reviews
As a psychologist who has been practicing for over 35 years, I did not expect to find anything in this book that I did not already know. Much to my surprise and delight, I discovered that there are simple yet powerful techniques for changing the nature of the interaction patterns between oneself and others, and that most of these techniques were based on becoming more aware in ways that I had not considered before, either for myself or for my clients. Drs. Segal and Jaffe have made an important contribution to the literature on using emotional awareness to improve communication skills, and have done so from a unique and original perspective. This is must reading for therapists of all stripes, and for all those who have an interest in cultivating their interpersonal skills.
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11 of 11 people found the following review helpful:
5.0 out of 5 stars Insight and Response to Relationship Challenges, September 3, 2008
By G. Weber (Berkeley, CA) - See all my reviews
(REAL NAME)   
Dr. Segal's book offers an excellent, concrete introduction to understanding relationship challenges and effective responses to them. With the use of example situations to provide a base, she presents techniques to develop those responses. The book is very well organized and presented - I found that even with a quick first read I was able to gather considerable insight and guideposts for myself. The varied examples and the sensitivity to diverse personalities that might face similar challenges will make the book responsive to a wide variety of readers. While the book is likely to be of most help to those looking for solutions to their perceived struggles, the background and discussion should be generally useful in developing awareness and capabilities to ward off difficulties. However, in order to take full advantage of the background and tools presented in the book will require a focused time commitment.
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Most Recent Customer Reviews

5.0 out of 5 stars A great resource and toolkit for navigating the world of emotions and relationships
Creating and maintaining healthy relationships is crucial to our success in all aspects of our lives including work, family, friends and play. Read more
Published 1 month ago by Harvey Deutschendorf

2.0 out of 5 stars Too lightweight
This book is not exceptional, but like the great many other self-help books out there: more theory than presenting practical application. Since 99. Read more
Published 5 months ago by B. Searles

5.0 out of 5 stars Opportunity to change
Dr. Segal's book is a clarifying and inviting approach to look at your relationships and offers a system for fixing what needs to be fixed. Read more
Published 13 months ago by M. Winchester

5.0 out of 5 stars Dr. Segal's book shows the way to creating emotionally intelligent relationships
There are so many situations where "reading" someone is extremely helpful in enhancing communication, whether in casual or intimate relationships. Dr. Segal shows the way. Read more
Published 13 months ago by Gloria Richfield

5.0 out of 5 stars Excellent
Definitely on my recommended book list. A must read for women in business.

Susan Bock
The Success Coach for Women in Business
www.SusanBockSolutions. Read more
Published 14 months ago by Susan Bock

5.0 out of 5 stars SIMPLE YET POWERFUL INFORMATION
I don't know about you, but no one ever taught me how to be comfortable with emotions or how to create solid and satisfying relationships. Read more
Published 14 months ago by M. Glenn

5.0 out of 5 stars Easily understood; real-world advice
I'm not a huge fan of self-help books, but this book offers extremely interesting information on how our emotional intelligence affects our lives. Read more
Published 14 months ago by S. Michaels

5.0 out of 5 stars Great read for anyone interested in improving their relationships
This book is a fascinating look at how your emotional intelligence skills (or lack thereof) affect the quality of your relationships. Read more
Published 15 months ago by M. Smith

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