Most Helpful Customer Reviews
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5 of 5 people found the following review helpful:
5.0 out of 5 stars
A Wake Up Call, December 24, 2009
This review is from: Treat Me Like a Customer: Using Lessons from Work to Succeed in Life (Hardcover)
This books is a "splash of cold water in the face" for any driven, business professional. It says WAKE UP before you lose out!
I highly recommend it to any business person, family member of a business person, or friend of a business person (This list probably covers most anyone reading this review). The book does a great job tying together key elements around family and balance with career success. Many of these elements one may have considered, seen, and/or discussed with loved ones at varying times. However, the author has brought all these key elements together in one easy, fun read. He also challenges readers to be as successful at home as they are in their careers.
Looking at our families as we would our most important customers should be common sense and second nature to us. Instead, for most of us it is a foreign concept. I encourage everyone to read this book and follow the suggestions that apply to your life. It will make a significantly positive impact on you. It already has for me!
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2 of 2 people found the following review helpful:
4.0 out of 5 stars
The Golden Rule Revised: Treat Your Family Like Your Customers, December 21, 2009
This review is from: Treat Me Like a Customer: Using Lessons from Work to Succeed in Life (Hardcover)
Customer review from the Amazon Vine™ Program (What's this?)
The overriding message of this book - make your family the number one thing in your life - is more important than any of the particular advice offered by author Louis Upkins. Upkins, a devout Christian, shares with his intended male audience advice on how to treat your wife and family the way you would treat customers at work - with interest, importance, going the extra mile, etc. His premise is that we know how to do the things to succeed in business and all we need to do to improve our homelife is to apply business principles and techniques to our home - treat your family like your customers, hold strategic planning sessions, celebrate successes, etc. I think the attitude is more important than the techniques, although for some readers specific techniques may be what is needed to correct priorities. My problem with some of the instruction is that family life does not lend itself to the same rigors and strucuture as business life does, and for many men, coming home is a relief from the rigid, ultra-planned routine from the work place; to bring home this style of living may be a bit of a downer, to say the least. Also, if one follows Upkins' advice too strictly, I think it could lead to the stifling, and possibly rebellion of those stifled, by business techniques like mission statements and the like. Family life is more organic and spontaneous and needs to leave room for individual expression, development and creativity; we do not need a domestic version of the organization man. Nevertheless, I think the book is worth reading for the overall message and the motivation that can come from putting your family at the top of your priorities.
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2 of 2 people found the following review helpful:
4.0 out of 5 stars
Reminding Us to Reorganize Our Priorities, December 17, 2009
This review is from: Treat Me Like a Customer: Using Lessons from Work to Succeed in Life (Hardcover)
Customer review from the Amazon Vine™ Program (What's this?)
If someone asks you what the most important thing is in your life most people will answer family, friends, etc. However, most people place work above all because of the desire for success. What is success without family and friends? It's an empty shell.
The author of this book reminds us of what is really important. In doing so, he also presents various tests to see how you stack up and suggestions on how to bridge the gap between your perceived priorities and your actual priorities.
I noticed that some of the other reviews also mentioned that the author refers to Christianity throughout the book. I had no problem with the religious component, but I felt that someone from another faith may be put off by the perspective. I don't believe this perspective added much to the overall message and my recommendation would be to remove it from future editions to broaden the target audience.
Overall the advice presented here is not groundbreaking, but sometimes you need a book like this to put it all in perspective. I found this book to be very similar to what you might expect to have covered in a motivational seminar about work/life balance. Although at this price it's a much cheaper alternative.
It's a quick read at just over 200 pages and I would recommend this to anyone whose work/life balance may need some restructuring.
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