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Rocket Surgery Made Easy: The Do-It-Yourself Guide to Finding and Fixing Usability Problems
 
 
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Rocket Surgery Made Easy: The Do-It-Yourself Guide to Finding and Fixing Usability Problems [Paperback]

Steve Krug (Author)
4.7 out of 5 stars  See all reviews (25 customer reviews)
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Customers buy this book with Don't Make Me Think: A Common Sense Approach to Web Usability, 2nd Edition by Steve Krug Paperback $24.99

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Editorial Reviews

Product Description

It's been known for years that usability testing can dramatically improve products. But with a typical price tag of $5,000 to $10,000 for a usability consultant to conduct each round of tests, it rarely happens.

In this how-to companion to Don't Make Me Think: A Common Sense Approach to Web Usability, Steve Krug spells out an approach to usability testing that anyone can easily apply to their own web site, application, or other product. (As he said in Don't Make Me Think, "It's not rocket surgery".)

In this new book, Steve explains how to:
  • Test any design, from a sketch on a napkin to a fully-functioning web site or application
  • Keep your focus on finding the most important problems (because no one has the time or resources to fix them all)
  • Fix the problems that you find, using his "The least you can do" approach
By paring the process of testing and fixing products down to its essentials (A morning a month, that's all we ask ), Rocket Surgery makes it realistic for teams to test early and often, catching problems while it's still easy to fix them. Rocket Surgery Made Easy adds demonstration videos to the proven mix of clear writing, before-and-after examples, witty illustrations, and practical advice that made Don't Make Me Think so popular.

From the Back Cover

It's been known for years that usability testing can dramatically improve products. But with a typical price tag of $5,000 to $10,000 for a usability consultant to conduct each round of tests, it rarely happens.

In this how-to companion to Don't Make Me Think: A Common Sense Approach to Web Usability, Steve Krug spells out an approach to usability testing that anyone can easily apply to their own web site, application, or other product. (As he said in Don't Make Me Think, "It's not rocket surgery".)

In this new book, Steve explains how to:
  • Test any design, from a sketch on a napkin to a fully-functioning web site or application
  • Keep your focus on finding the most important problems (because no one has the time or resources to fix them all)
  • Fix the problems that you find, using his "The least you can do" approach
By paring the process of testing and fixing products down to its essentials (A morning a month, that's all we ask ), Rocket Surgery makes it realistic for teams to test early and often, catching problems while it's still easy to fix them. Rocket Surgery Made Easy adds demonstration videos to the proven mix of clear writing, before-and-after examples, witty illustrations, and practical advice that made Don't Make Me Think so popular.

Product Details

  • Paperback: 168 pages
  • Publisher: New Riders Press; 1 edition (December 18, 2009)
  • Language: English
  • ISBN-10: 0321657292
  • ISBN-13: 978-0321657299
  • Product Dimensions: 8.9 x 6.9 x 0.4 inches
  • Shipping Weight: 11.2 ounces (View shipping rates and policies)
  • Average Customer Review: 4.7 out of 5 stars  See all reviews (25 customer reviews)
  • Amazon Bestsellers Rank: #5,309 in Books (See Top 100 in Books)
    #3 in  Books > Computers & Internet > Home Computing > Internet > Online Searching

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Steve Krug
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What Do Customers Ultimately Buy After Viewing This Item?

Rocket Surgery Made Easy: The Do-It-Yourself Guide to Finding and Fixing Usability Problems
69% buy the item featured on this page:
Rocket Surgery Made Easy: The Do-It-Yourself Guide to Finding and Fixing Usability Problems by Steve Krug Paperback 4.7 out of 5 stars (25)
$23.10
Don't Make Me Think: A Common Sense Approach to Web Usability, 2nd Edition
21% buy
Don't Make Me Think: A Common Sense Approach to Web Usability, 2nd Edition by Steve Krug Paperback 4.7 out of 5 stars (522)
$24.99
Letting Go of the Words: Writing Web Content that Works (Interactive Technologies)
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Letting Go of the Words: Writing Web Content that Works (Interactive Technologies) by Janice (Ginny) Redish Paperback 4.8 out of 5 stars (54)
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A Project Guide to UX Design: For user experience designers in the field or in the making
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A Project Guide to UX Design: For user experience designers in the field or in the making by Russ Unger Paperback 4.3 out of 5 stars (15)
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Customer Reviews

25 Reviews
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Average Customer Review
4.7 out of 5 stars (25 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

 
7 of 8 people found the following review helpful:
5.0 out of 5 stars Inspirational, May 17, 2010
By atmj (Rochester, NY USA) - See all my reviews
(TOP 1000 REVIEWER)    (VINE VOICE)   
Amazon Verified Purchase(What's this?)
This review is from: Rocket Surgery Made Easy: The Do-It-Yourself Guide to Finding and Fixing Usability Problems (Paperback)
BOUGHT THIS BOOK THE MINUTE I REALIZED IT WAS OUT:
Having been a "Usability Professional" for a number of years, I purchased this Steve Krug book, the minute I knew he had another book out, without even paying attention to what it was about. This guy is just that good. This enthusiasm was due to his previous book "Don't Make Me Think" which was a great book on how to make more usable web sites. First I was surprised, as initially I had not realized it was a book for User testing for non-Usability professionals... Next, I thought, Wow, this is a great book too.

BASIC IDEA:
The whole idea is to do quick usability tests with a few users, that are reasonably representative of your end users. This test would be viewed by your stake holders and be done in one morning each month during various stages of development of your site. This way, it gets to the right people when it's needed. Anyone who does usability work, knows how laborious and costly tests can be. However that's nothing compared to the sales pitch that has to be done, to get even the high impact issues fixed. There are always excuses.

This Books Suggestion for Testing:
* Lessens the cost of the text
* Allows the testing to be more immediate
* Gets the decision makers in front of it and hopefully behind the necessary changes with funding.

This book has clearly defined steps on how to do this:
* Software recommendations
* Some scripts
* How to recruit
* How to run single morning tests.

Also recommendations for approaching changes:
* Get to the basic issues
* Get them fixed
* Let the trivia wait.
* Tweaking is better than a redesign, and it is more likely to happen.

However read the book on this, I'm only quickly paraphrasing.

QUICK SUMMARY:
As before his style of writing is conversational and sparse, giving you what you need to know when. It is laid out in a way that is brief but complete and very easy to read. Hmmm, sounds like he took his own teachings to heart. There are 16 chapters (and you can see inside the book here; so go look) He covers the why and how you can do a usability test on any site and get buy-in from your team when changes need to be made. Usability professionals can benefit from this book as well, as it has a somewhat interesting take on how to get Users in front of the Teams that make decisions on what gets changed. Since time is at a premium and Usability tests speak for themselves, this is one way, to get the money where it needs to go.

All in all another winner of a book...now I'm waiting for the next one...
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14 of 18 people found the following review helpful:
5.0 out of 5 stars Recipe for real-world success, December 25, 2009
By Harry Max (Mountain View, Ca USA) - See all my reviews
(REAL NAME)   
This review is from: Rocket Surgery Made Easy: The Do-It-Yourself Guide to Finding and Fixing Usability Problems (Paperback)
When I designed the user experience for the first secure on-line shopping experience at Virtual Vineyards, I lived by a number of principles, two of which were: Quality is an Iterative Process, and The Results of Testing is Information, Not Quality - that demonstrable improvements in design and implementation come from what you choose to do with that information.

Steve Krug's "Rocket Surgery Made Easy" hits the nail on the head (with a hammer) by making usability testing in the real world understandable, practical, and doable by any Web development team. Highly recommended.
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2 of 2 people found the following review helpful:
5.0 out of 5 stars Simple things just work, April 27, 2010
By Lars Tackmann (Copenhagen, Denmark) - See all my reviews
(REAL NAME)   
Amazon Verified Purchase(What's this?)
This review is from: Rocket Surgery Made Easy: The Do-It-Yourself Guide to Finding and Fixing Usability Problems (Kindle Edition)
Incredible and inspring book on how to locate and fix usability problems yourself. Most of the advice centers around web design, but the process described can easily be modified to any other product. The book is delightfully short (under 200 pages), very well written and packed with useful information.

My own startup is following the process outlined in this book and the results are just amazing. Usability skeptics will be immediately converted once they see a test in action. I will be looking forward to the day where this stuff ends up in science curriculums, then we will truly enter a age packed with useful simple things and the clumsy 50 button VCR remote control will be a relic of the past. Highly recommended.
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Most Recent Customer Reviews

5.0 out of 5 stars Focused, practical, and short. Awesome.
Steve Krug knows how to write a book. If you're looking for a step-by-step guide to usability studies, here you go. Read more
Published 1 month ago by Mark DeHate

5.0 out of 5 stars Another great one from Steve Krug
We're not done reading this yet, but so far, this book is a great tool. Just like Steve Krug's previous book, the legendary Don't Make Me Think: A Common Sense Approach to Web... Read more
Published 1 month ago by Somatics

5.0 out of 5 stars Buy This Engaging and Practical Guide to Usability Testing
Rocket Surgery Made Easy is a fantastic how-to guide for doing the most important tasks in usability testing: finding and fixing usability problems. Read more
Published 1 month ago by Nicole Burton

5.0 out of 5 stars Buy this Book for Everyone on Your Team!
Steve Krug has once again created a brilliant little book that can help you keep your Web site or application development on track and headed toward success. Read more
Published 1 month ago by Douglas E. Gibson

5.0 out of 5 stars Developers, designers, testers: Read this book!
I'll keep it brief (as Steve does) and simply say: If you are reading these reviews then you are in the target audience of this book, and should read it. Read more
Published 2 months ago by Jeffrey A. Johnson

5.0 out of 5 stars Another Great Book on Usability by Steve Krug
The basis of the book is that it offers how-to advice on actually running user testing sessions. Krug is well aware that many designers and developers cannot afford the expansive,... Read more
Published 3 months ago by Frank Stepanski

5.0 out of 5 stars Great Sequel to Don't Make Me Think
Steve Krug's Rocket Surgery Made Easy is the sequel to his web usability classic Don't Make Me Think and here he takes usability closer to the general public. Read more
Published 3 months ago by Regnard Raquedan

3.0 out of 5 stars Tremedously disappointing if you don't understand what your buying
The book itself was written in a 5-15 minute read/brief scenario which at first glance I thought was great considering it was a "Do-It-Yourself" book. Read more
Published 3 months ago by Matthew M. Bennett

2.0 out of 5 stars Disapointing
If you read "Don't make me think", by the same author, you will be disapointed with this book.
While in the first book the author digs deep to show the simplicity of things,... Read more
Published 4 months ago by Ricardo Campos

4.0 out of 5 stars Fun, quck read
I read this book on the plane. The author keeps it real light and fun while delivering very useful and practical information.
Published 4 months ago by N. Koszykowski

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