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Consumer Value: A Framework for Analysis and Research (Routledge Interpretive Market Research Series)
 
 
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Consumer Value: A Framework for Analysis and Research (Routledge Interpretive Market Research Series) (Paperback)

~ M. Holbrook (Author) "The view of time as an economic value is common in many approaches to the study of time..." (more)
Key Phrases: ethical purchase behavior, playful value, interactive relativistic preference experience, New York, Journal of Consumer Research, Journal of Marketing (more...)
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  Paperback, January 6, 1999 $59.69 $59.06 $65.02

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Customers buy this book with Authenticity: What Consumers Really Want by B. Joseph Pine

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Editorial Reviews

Product Description

Consumer Value is one of the few books which attempts to define and analyze exactly what it is that consumers want. The theme of "serving" the customer and customer satisfaction is central to every formulation of the marketing concept. The major types of value are identified and related to one another through an innovative framework based around eight concepts: efficiency, excellence, status, esteem, play, aesthetics, ethics, and spirituality.

Consumer Value contains an broad range of contributions and a highly individualistic approach, this book is guaranteed to shed new light on the subject.

Contributors: Stephen Brown, Kent Grayson, Morris B. Holbrook, France Leclerc, Richard L. Oliver, Marsha L. Richins, N. Bernd H. Schmitt, Craig Smith, Michael R. Solomon and Janet Wagner



About the Author

Morris Holbrook is the W. T. Dillard

Professor of Marketing in the Graduate School of Business at Columbia University. His previous publications include Consumer Research (1995), The Semiosis of Consumption (1993), and Postmodern Consumer Research (1992).


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