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CEO Capital: A Guide to Building CEO Reputation and Company Success
 
 
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CEO Capital: A Guide to Building CEO Reputation and Company Success (Hardcover)

~ (Author) "Imagine this. In April 1985, Coca-Cola CEO Roberto Goizueta removed from the grocery shelves all cans and bottles of the world's favorite soft drink..." (more)
Key Phrases: operational tenet, business influentials, constellation chart, Wall Street, Jack Welch, Bill Gates (more...)
4.9 out of 5 stars  See all reviews (11 customer reviews)

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CEO Capital: A Guide to Building CEO Reputation and Company Success + Corporate Reputation: 12 Steps to Safeguarding and Recovering Reputation + The 18 Immutable Laws of Corporate Reputation: Creating, Protecting, and Repairing Your Most Valuable Asset
Price For All Three: $82.60

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Editorial Reviews

Review

"This is an excellent book of dos and don'ts for CEOs, potential CEOs and especially for the PR people who must help them get their message out to their various publics." (Public Relations Quarterly, Summer 2003)

A manifesto supported by compelling original research and informed by intelligent, sympathetic analysis. -- The Holmes Report, February 10, 2003

Gaines-Ross has...built a formidable case that...CEOs need to invest in their own reputations... -- The Holmes Report, February 10, 2003

It is also a rare book about public relations that preaches not to the choir but to the choirmasters. -- The Holmes Report, February 10, 2003


Product Description

Praise for CEO CAPITAL

"If only I had this book when I started out. CEO Capital is a surprisingly easy read on a complex subject that is very relevant to today’s business. It is an insightful, valuable guide that business leaders should keep at arm’s length. Recent events have demonstrated that CEO behavior and reputation can negatively impact share price and consumer confidence in a company. CEOs have a responsibility to act ethically, effectively, and emphatically. This book explains how."
–Graham Phillips, former chairman and CEO
Ogilvy & Mather Worldwide

"Dr. Gaines-Ross is one of the world’s leading researchers and practitioners on the subject of CEO and corporate reputation. Her book’s research findings, recommendations for enhancing reputation, and insight into the prevailing environment for leaders will be invaluable for anyone moving into, or sitting in, the CEO’s office."
–Professor Paul A. Argenti, Director
Tuck Leadership Forum, Tuck School of Business at Dartmouth

"When storied former CEOs relinquish their perks–and, in some cases, their jobs–because they are forced to acknowledge that ‘perceptions matter,’ they are confirming how right Dr. Gaines-Ross has been all these years in urging CEOs to heed their reputations for the benefit of their companies. For too many CEOs, the lessons learned from CEO Capital come too late. But for all the rest, this book is a must-read."
–Jon Low, Senior Research Fellow
Gap Gemini Ernst & Young Center for Business Innovation

"CEO Capital is an excellent collection of practical do’s and don’ts for CEOs and for those who advise them. Nowhere else have all of these valuable lessons been combined into one concise source. A wonderful guidebook for all CEOs."
–Dr. Michael Seitchik, Managing Director
Executive Education Services, RHR International


Product Details

  • Hardcover: 288 pages
  • Publisher: Wiley (December 20, 2002)
  • Language: English
  • ISBN-10: 0471268070
  • ISBN-13: 978-0471268079
  • Product Dimensions: 9.1 x 6.1 x 1 inches
  • Shipping Weight: 1.3 pounds (View shipping rates and policies)
  • Average Customer Review: 4.9 out of 5 stars  See all reviews (11 customer reviews)
  • Amazon.com Sales Rank: #776,354 in Books (See Bestsellers in Books)

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Leslie Gaines-Ross
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Average Customer Review
4.9 out of 5 stars (11 customer reviews)
 
 
 
 
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5 of 5 people found the following review helpful:
5.0 out of 5 stars Build your CEO Capital, May 14, 2003
In CEO Capital, Leslie Gaines-Ross has written an insightful and enlightening book for those who want to increase the positive visibility and reputation of their CEO. It is a surprise to this reviewer that more books have not been written on the subject of how to master the art of building your reputation when both your own personal future and corporate future may be resting on it.

The celebrity hungry society of today looks to corporate movers and shakers especially the CEO as icons of a particular company. Think about Lee Iacocca, Jack Welch, Richard Branson, Bill Gates and Steve Jobs to mention just a few. How much of your opinion of these companies (and notice I don't even have to mention which companies they run/ran) is based on your perceived image of the CEO? The phrase `you are your company' has never been more true, especially in the post Enron & Arthur Anderson world. How has your opinion of Enron changed now that you know more about Jeff Skilling and Andrew Fastow? Despite any fraud at Enron being committed by the few and not the masses of the organization, our entire perception of Enron has shifted to the iconic few.

Part I of CEO Capital is a contextual look at CEO capital: what it is, where it comes from and how it can be built. Gaines-Ross draws us in by looking at the CEO Effect by citing some examples as far back as 1985 starting with Roberto Goizueta, then CEO of Coca-Cola and the whole `New Coke' revolt, that could have been a fatal disaster for the company. But Goizueta, trading on his CEO capital, not only avoided being removed but was able to bring the company back even stronger.

Part II is most interesting and is centered on the five stages postulated in the CEO capital model which take you by the hand, and step by step go through best practices (ed: hate that term but in this situation it is apt), principles and linkages to factors affecting the building of CEO capital. As the book says, `the reader may be left with the impression that the stages read almost like a manual on how to lead a company. This perception is quite acceptable and entirely reasonable because nothing is more conducive to building CEO capital than building a strong, high-performing company. Any similarity between the two is entirely intentional.' Which is indeed how it reads, but in doing so, broadens the scope of the content to be relevant to a wider audience of business managers and executives who may not be leading Fortune 500 type companies (yet!). In fact, they may be the very leaders who will gain most from this book, since they are not too arrogant to learn and may gain the most from any capital building opportunities presented to them.

Chapters in the book include guidance on the Countdown (the time before the CEO-elect takes office), the First One Hundred days and the First Year, and then of course the second year in office which is always much harder than the first.

Gaines-Ross has written a truly pioneering work - overall an excellent book on a little-written about subject. The book is practically written and you should not let its somewhat `user manual' style detract you from putting its advice into action. Recommended for CEOs and CEOs to-be of all sized companies, as well as other corporate officers and marketing/PR professionals who may guide along the process.

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4 of 4 people found the following review helpful:
5.0 out of 5 stars Chief Executive and Communication Officer, January 17, 2003
By Liza Sofer (Philadelphia, PA) - See all my reviews
Until I read this book I did not realize the importance of communicating the 'how','why', 'when' of each executive decision. Given the crisis environment dominating corporate America today, I think CEOs need to add another word to their title and become chief executive and communications officers. Without communicating and finding their voice as leaders, I think CEOs will have a hard time earning public trust. This book provides a great blue print for understanding the commotion we read about in the papers.
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3 of 3 people found the following review helpful:
5.0 out of 5 stars A Much-Needed Resource for Corporate Leadership, December 30, 2002
By Martin Bounds "mbounds7" (Charlotte, NC United States) - See all my reviews
With the collapse of the "celebrity CEO" currency it was perhaps inevitable and certainly necessary that someone should examine what value, if any, the public reputation of a CEO carries. In CEO Capital, Dr. Gaines-Ross ably dismantles many of the existing myths of CEO reputation and presents a well-researched, clearly organized guide to corporate leadership. As it turns out, CEO reputation does matter, but not in the ways that we have become accustomed to think about it in the recent past. CEO Capital provides measurable proof of the considerable market impact of a positive CEO reputation and how that reputation is built through, integrity, communication, team building, planning and vision. The tenure of every CEO is new and uncharted territory. For the talented few who make it there and for the teams they rely on to support them - board members, search committees, top level executives, marketing and communications officers - CEO Capital is a much needed handbook for survival and success.
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Most Recent Customer Reviews

4.0 out of 5 stars For CEO's
An excellent communication book. Building a reputation for a CEO is very important. Very insightful and easy to read. Very honest. Read more
Published 7 months ago by Mark Deo

5.0 out of 5 stars A primer for the choirmasters
We have all been witness to the lionisation, and thereafter, the demonisation of CEOs.

As we watched some of the finest corporate reputations bite the dust, we also became... Read more

Published on September 18, 2003 by Prema Sagar

5.0 out of 5 stars CEO Capital by Leslie-Gaines-Ross
Immense credit must be given to Dr. Gaines-Ross who bravely and successfully takes on, notwithstanding the post Enron anti-CEO environment, the hypersensitive issue of CEO... Read more
Published on February 19, 2003 by Janice M. Friedman

5.0 out of 5 stars CEO Capital by Leslie-Gaines-Ross
Immense credit must be given to Dr. Gaines-Ross who bravely and successfully takes on, notwithstanding the post Enron anti-CEO environment, the hypersensitive issue of CEO... Read more
Published on February 19, 2003 by Janice M. Friedman

5.0 out of 5 stars a CEO's must-have!
I sure hope for the sake of America's economy that CEOs wisen up. By reading this book, they and their advisors will go a long way in turning things around for us all.
Published on January 9, 2003 by Ben Pell

5.0 out of 5 stars Simple Rules for CEO Success
A remarkably well written book that clearly establishes the steps necessary for CEOs (or any executive worried about their "brand") to maximize their value to the... Read more
Published on December 24, 2002 by Nigel E. Allen

5.0 out of 5 stars Simple Rules for CEO Success
A remarkably well written book that clearly establishes the steps necessary for CEOs (or any executive worried about their "brand") to maximize their value to the... Read more
Published on December 24, 2002 by Nigel E. Allen

5.0 out of 5 stars CEO Leadership
CEO Capital is an easy to read and useful book that provides leaders with a common sense approach to leading successful companies. Read more
Published on December 24, 2002 by Roop T.

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