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Vital Factors: The Secret to Transforming Your Business  - And Your Life (J-B US non-Franchise Leadership)
 
 
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Vital Factors: The Secret to Transforming Your Business - And Your Life (J-B US non-Franchise Leadership) (Hardcover)

by Lee Froschheiser (Author), Paul Chutkow (Author), Barry Kemp (Foreword)
Key Phrases: team consulting, affinity group, personal development plan, Life Plan, Cold Stone, Vital Few (more...)
4.2 out of 5 stars See all reviews (5 customer reviews)

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Editorial Reviews

From Publishers Weekly
As the authors state in their introduction, "highly succesful companies have not unearthed any magic formulas ... they simply focused tightly on their business fundamentals." Those fundamentals are Froschheiser's Vital Factors, "the critical component parts" of a business and the core idea behind the consulting company he runs, MAP. Success follows when you "pinpoint your Vital Factors, measure them consistently ... hone them, polish them, and finally perfect them." The bulk of the book is devoted to richly reported case studies involving MAP clients at companies such as Wells Fargo, Cold Stone Creamery and Insomniac Games. Illuminating their management system's inner workings, the authors demonstrate, at a personal level, how their clients have leveraged the power of Vital Factors into real results; lessons learned are bolstered by bullet-pointed "Bottom Line" summaries at the end of each chapter. The techniques they describe aren't groundbreaking and can get lost in business cliché, but generous helpings of common sense ("be flexible"), good intentions ("keep balance in your life") and old-fashioned elbow grease ("profound change never comes from a quick fix") make them intuitive and effective. Though it occasionally reads like a long ad for Froschheiser's consulting services (a toll-free number is provided), and the authors' enthusiasm may outstrip their claims, there's enough advice here to make this a valuable read for managers.
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.

From Booklist
Writing in the rah-rah tone of a self-motivation seminar coach, management consultant Froschheiser (and his coauthor) offers a handbook for using a self- and business-improvement system featured by MAP (Management Action Programs), the company of which he is CEO. This book is, predictably, an infomercial for the company. MAP advocates a management system for small and large companies that is based on what are termed "vital factors," which are specific ways in which managers can identify good and bad factors of their companies and consequently encourage the former and correct the latter, all aimed at the goal of optimal performance within the six fundamental tasks of management: leading, communicating, planning, organizing, staffing, and controlling. The best format for an improve-your-business-type book is to include many case stories, a format followed here, allowing the concepts of MAP to speak personally to the reader. Not the last word on management technique but certainly an interesting take on how best to achieve good performance. Brad Hooper
Copyright © American Library Association. All rights reserved

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Product Details

  • Hardcover: 304 pages
  • Publisher: Jossey-Bass (October 27, 2006)
  • Language: English
  • ISBN-10: 0787984477
  • ISBN-13: 978-0787984472
  • Product Dimensions: 9.1 x 6.2 x 1.2 inches
  • Shipping Weight: 1.1 pounds (View shipping rates and policies)
  • Average Customer Review: 4.2 out of 5 stars See all reviews (5 customer reviews)
  • Amazon.com Sales Rank: #295,274 in Books (See Bestsellers in Books)

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4 of 4 people found the following review helpful:
5.0 out of 5 stars There will be little (if any) organizational vitality without individual vitality, December 7, 2006
By Robert Morris (Dallas, Texas) - See all my reviews
(TOP 50 REVIEWER)    (REAL NAME)      

Like the human body, each organization has "vital factors" and it is important to know what they are and how to monitor and protect them, especially when attempting to transform any organization from what it is now to what will improve and strengthen it. In this volume, Lee Froschheiser and Paul Chutkow introduce their reader to MAP (Management Action Programs) which they characterize as "a powerful system of business management and personal growth." It consists of six basic functions: Leading, Communication, Planning, Organizing, Staffing, and Controlling. Expect no head-snapping revelations nor do the authors claim to offer any. Rather, the substantial value of their book is derived from understanding and then effectively applying the Vital Factor process which they explain and illustrate with rigorous precision.

The authors assert that the best-run companies share a common set of attributes and virtues. These they list on pages 6-7 and are essentially the same as those identified by others such as Jim Collins, Andrew Hargadon, Jason Jennings, and Alfred Marcus as well as by Thomas J. Peters and Robert H. Waterman. For example, personal as well as organizational goals are clear, specific, and measurable; people, strategy, operations, and competitive marketplace are in proper alignment; continuous improvement at all levels and in all areas of operation; and decisions are based on "outside-in," customer-centric perspectives. In this volume, Froschheiser and Chutkow cite research conducted by Eric Gillberg and his associates which reveals that "companies are like people: each was unique, each had its own distinctive DNA, each had its own particular set of defining strengths and weaknesses. Moreover [key point] each company had its own unique - but often hidden - set of vital factors, the critical elements that would either hold that company back or propel it to success."

In this instance, in terms of alignment, the challenge is recognize the strengths of each individual and then apply them to tasks appropriate to those strengths. In fact, Marcus Buckingham is among those who support this leveraging of talents and skills against work to be done while suggesting, also, that managers should concentrate on increasing strengths rather than wasting time struggling to eliminate weaknesses. Specifically, how to do that successfully? Froschheiser and Chutkow offer the MAP system whose foundation consists of Vital Factors and business fundamentals, "the daily blocking and tackling that winning companies do better than their competitors. MAP is an ongoing process that, when implemented well, produces all those attributes and virtues that [Gillberg's] team found in the best-run companies."

As I read this book, I appreciated learning much more about how the transformation of an organization (regardless of size or nature) must occur - and indeed, can only occur -- simultaneously with the transformation of those who are involved in it. Credit Froschheiser and Chutkow with a brilliant explanation of how and why MAP is such a powerful system of business management and personal growth. With comparable brilliance, Collins has discussed companies which made a "leap" from good to great and he and his research associates also learned a great deal about once great companies which became only good and then mediocre. Obviously, there are significant differences between and among those companies that "leap" as well as between and among those that deteriorate...and especially between the two groups...but all of these companies share at least one factor in common: their "health" as an organization is determined almost entirely by the "health" of their people. The ROI on initiatives which achieve and then sustain the mental, physical, and emotional vitality of everyone involved in a given enterprise is incalculable. What Lee Froschheiser and Paul Chutkow offer in this exceptionally practical book will guide and inform such initiatives.

Those who share my high regard for this volume are urged to check out Michael Ray's The Highest Goal, James O'Toole and Edward E. Lawler's The New American Workplace and O'Toole's Creating the Good Life, and Hard Facts, Dangerous Half-Truths And Total Nonsense co-authored by Jeffrey Pfeffer and Robert I. Sutton.
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4 of 4 people found the following review helpful:
5.0 out of 5 stars Vital Factors is enormously valuable at 3 levels, November 22, 2006
Vital Factors is one of the most useful works I have seen. Having been in executive business positions for over 30 years, having taught in universities, and having enjoyed the chance to coach team members in hundreds of community, business, and university activities, I am struck by the blending, the welding done in this book.

Much of what I see in Vital Factors is long-time proven leadership, management, and success fundamentals. For me, what breathes life into Vital Factors is the brilliant blending of known success factors with the discipline of the MAP processes. The pathways made clear through real-life stories make Vital Factors even more extraordinary.

Vital Factors and the MAP processes are wonderfully valuable to me at 3 levels:

.....In business
.....In coaching, and
.....In my personal life

I recommend this work as a brilliant blend of proven success factors with wonderfully valuable MAP processes.
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2 of 2 people found the following review helpful:
4.0 out of 5 stars Vital Factors tells the story but falls short in teaching the subject..., February 11, 2007
By Richard M. Burke (Calabasas, CA United States) - See all my reviews
(REAL NAME)   
Vital Factors is a wonderful promotional piece about the benefits of MAP's business consulting success as told through the stories several of it's clients. The stories are quite inspiring in terms of the dramatic results the individuals and organizations achieved subsequent to the implimentation of the MAP process. However, I found myself wanting for more of a text book understanding of the MAP steps as they are best applied. For example, I would have preferred more of a case analysis of the methodology of MAP's determination of a business' Vital Factors and how those were identified and subsequently measured.

I recognize that all improvement comes through a feedback loop where efforts are measured against results and then adjustments to future efforts are made to optimize outcomes. While MAP distills that process down the book doesn't really get into the meat and potatos of their approach, leaving me wanting for something more to learn from. Guess I'll have to call MAP to learn more. Maybe that's what they wanted all along...
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Most Recent Customer Reviews

3.0 out of 5 stars Vital Factors: The Secret to Transforming Your Business - And Your Life
A very helpful book that reminds you to focus on the small number of "vital few" things that will truly impact your company. Read more
Published 12 months ago by Gregory Osinoff

4.0 out of 5 stars Vital Factors
Fascinating book! I particularly enjoyed the personal stories of people and organizations who have used the management system described in the book. Read more
Published on November 16, 2006 by Ronald D. Harris

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Is this suitable for small, 1 or 2 people businesses? 1 October 2006
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