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Editorial Reviews
Review
"Karen Martin is the consultant and mentor that helped us launch our Lean journey, and we have been amazed with some of the lofty process improvements that have been achieved after less than two years of using Lean. Once waste is clearly identified and resources can be reallocated to portions of the processes that do add value in the eyes of the customer, the passion for continual improvement becomes contagious.This book will be of great benefit to any leader in the planning of Kaizen events, and I plan to purchase a copy for each of our managers and lean facilitators."
--Chat Norvell, President & Chief Executive Officer, CarePartners, August 2007
"Karen Martin and Mike Osterling take all the questions and potential confusion out of planning, conducting and following-up on a Kaizen Event. With thorough explanations on the development of the Kaizen Charter, to everyones roles and responsibilities and more, The Kaizen Event Planner is the "new" standard work for rapid improvement events in administrative / office environments. The authors are careful to capture those subtle, yet important differences between the factory floor and the office, and driving and accepting change for the better. The Kaizen Event Planner is a must have for any truly lean practitioners library."
--Jerry M. Wright, P.E., Director, Corporate Quality Assurance, & Operational Excellence, DJO, LLC, August 2007
"High performing companies require that office, engineering, and other transactional processes have the same discipline of execution as shop and field work. Kaizen Events are a key part of any continuous improvement program. I wholeheartedly agree with the authors emphasis on planning and encouraging a bias toward action. This book provides a clear, step-by-step guide to planning and executing successful kaizen events. It is a detailed primer for those who want to demonstrate that rapid improvement is possible in the knowledge work environment."
--Stephen P. Turnipseed, Lean Sigma Advisor, Chevron Global Upstream, August 2007
"Karen Martin and Mike Osterling have put together an excellent guidebook that should be a part of every Lean Resource Library. All aspects of planning and executing a successful Kaizen Event are covered in a way that is easy to understand and to explain to others. With the specific, practical tools and methods described, both beginners and experienced practitioners can now venture into non-manufacturing environments with comfort and ease."
--Andrew Zozom, Jr., Ph.D., Director Of Process Improvement, Seattle Goodwill industries, August 2007
--Chat Norvell, President & Chief Executive Officer, CarePartners, August 2007
"Karen Martin and Mike Osterling take all the questions and potential confusion out of planning, conducting and following-up on a Kaizen Event. With thorough explanations on the development of the Kaizen Charter, to everyones roles and responsibilities and more, The Kaizen Event Planner is the "new" standard work for rapid improvement events in administrative / office environments. The authors are careful to capture those subtle, yet important differences between the factory floor and the office, and driving and accepting change for the better. The Kaizen Event Planner is a must have for any truly lean practitioners library."
--Jerry M. Wright, P.E., Director, Corporate Quality Assurance, & Operational Excellence, DJO, LLC, August 2007
"High performing companies require that office, engineering, and other transactional processes have the same discipline of execution as shop and field work. Kaizen Events are a key part of any continuous improvement program. I wholeheartedly agree with the authors emphasis on planning and encouraging a bias toward action. This book provides a clear, step-by-step guide to planning and executing successful kaizen events. It is a detailed primer for those who want to demonstrate that rapid improvement is possible in the knowledge work environment."
--Stephen P. Turnipseed, Lean Sigma Advisor, Chevron Global Upstream, August 2007
"Karen Martin and Mike Osterling have put together an excellent guidebook that should be a part of every Lean Resource Library. All aspects of planning and executing a successful Kaizen Event are covered in a way that is easy to understand and to explain to others. With the specific, practical tools and methods described, both beginners and experienced practitioners can now venture into non-manufacturing environments with comfort and ease."
--Andrew Zozom, Jr., Ph.D., Director Of Process Improvement, Seattle Goodwill industries, August 2007
Product Description
The Kaizen Event Planner is a practical, how-to guide for planning and executing Kaizen Events in non-manufacturing settings, and conducting post-Event follow-up to sustain the changes made. Geared to continuous improvement professionals and leadership within the office areas of manufacturing, the service sector and knowledge-worker environments, this book provides the methodology and practical tools for generating measurable results, while building a motivated workforce and laying the foundation for continuous improvement.
This workbook:
Highlights the key success factors for holding Kaizen Events in non-manufacturing environments.
Provides readers with a set of interactive, Excel-based tools, which serve as standard work for planning and executing Kaizen Events and conducting post-Event follow-up.
Introduces Metrics-Based Process Mapping - a tactical-level mapping tool that enables process designers to make effective, data-based decisions regarding waste elimination - and measure the success of their improvement efforts.
Includes a CD that contains 15 interactive, Excel-based standard work tools, such as a Kaizen Event Charter, Planning Checklist, Team Formation Worksheet, Event Report (containing programmed formulas that auto-calculate improvement results for key metrics), and a Sustainability Plan.
The Kaizen Event Planner provides those responsible for improving office, service, and technical processes with the skills to effectively scope the activity, engage the right people, and facilitate successful Events!
This workbook:
Highlights the key success factors for holding Kaizen Events in non-manufacturing environments.
Provides readers with a set of interactive, Excel-based tools, which serve as standard work for planning and executing Kaizen Events and conducting post-Event follow-up.
Introduces Metrics-Based Process Mapping - a tactical-level mapping tool that enables process designers to make effective, data-based decisions regarding waste elimination - and measure the success of their improvement efforts.
Includes a CD that contains 15 interactive, Excel-based standard work tools, such as a Kaizen Event Charter, Planning Checklist, Team Formation Worksheet, Event Report (containing programmed formulas that auto-calculate improvement results for key metrics), and a Sustainability Plan.
The Kaizen Event Planner provides those responsible for improving office, service, and technical processes with the skills to effectively scope the activity, engage the right people, and facilitate successful Events!
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71% buy the item featured on this page: The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service and Technical Environments $42.36 |
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