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The New Supervisor: Strategies for Supporting and Managing Frontline Staff - Long-Term Care Management Series

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The New Supervisor: Strategies for Supporting and Managing Frontline Staff - Long-Term Care Management Series (Paperback)

by Linda LaPointe MRA (Author), Susan Alvare (Editor), Thaddeus Castillo (Illustrator)

5.0 out of 5 stars See all reviews (7 customer reviews)

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Editorial Reviews

Product Description
Here at last! An excellent guide to assist new and experienced supervisors of frontline staff with everyday challenges. The New Supervisor: Strategies for Supporting and Managing Frontline Staff by Linda LaPointe, MRA identifies the necessary tools for successful supervision of staff. Supervisors need strategies, ideas, and tools to solve the problems that lead to staff and client dissatisfaction. Supervisors who learn to lead and support each worker to achieve his or her personal level of self-management have the most success.

The goal of this book is to develop supervisors who utilize the following tools:

- Recognizing values and beliefs related to frontline staff
- Separating and refining the roles of manager, supervisor and leader
- Reinforcing strengths of staff
- Resolving to keep staff who make a difference in clients' lives
- Increasing the capacity to serve

About the Author
Linda LaPointe has been an administrator of rehabilitation and long-term care services for many years, including work in private for-profit, non-profit, and governmental organizations. She earned her BS in education from the University of Colorado and her Masters in Business Administration (MRA) with an emphasis in rehabilitation from the University of San Francisco. Linda has also created many educational simulations used for staff training. These include the following:
In My Shoes: Growing Old
In My Shoes: Services & Supports
In My Shoes: Friend Making
In My Shoes: At Work Linda looks forward to hearing comments on and successes with the material shared here. Contact her with comments or for more information about her products, speaking calendar, and teleclasses. The ToolBox toolbox@aculink.net

Product Details

Paperback: 144 pages
Publisher: Hartman Publishing, Inc.; 1 edition (January 1, 2002)
Language: English
ISBN-10: 1888343605
ISBN-13: 978-1888343601
Product Dimensions: 8.2 x 5.3 x 0.4 inches
Shipping Weight: 6.4 ounces

Average Customer Review: 5.0 out of 5 stars See all reviews (7 customer reviews)

Amazon.com Sales Rank: #150,842 in Books (See Bestsellers in Books)

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#73 in	Books > Professional & Technical > Medical > Nursing > Administration & Management
#79 in	Books > Science > Medicine > Nursing > Management, Leadership & Administration
#93 in	Books > Nonfiction > Education > Adult & Continuing Education

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Customer Reviews

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5.0 out of 5 stars (7 customer reviews)

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Most Helpful Customer Reviews

5.0 out of 5 stars Self-managed staff is a supervisor's dream!, May 31, 2006

By	L. Hazou "MBA" (NYC) - See all my reviews (REAL NAME)

This book is specific about how to develop and support self-managed staff, which has to be the best stress management tool there is!
The ABC format is easy to read, follow and adopt as your own. Yet is sophisticated and current without being faddish.
Get it and follow it!

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5.0 out of 5 stars Solid Training for Supervisors!, April 11, 2006

By	CC - See all my reviews

This book provides solid information for frontline and emerging leaders. It is a tactical tool box for people with staff who need to know the how to's of management.

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5.0 out of 5 stars WONDERFUL BOOK!!!, April 3, 2006

By	Cindy Powell (Colorado Springs, CO) - See all my reviews

I highly recommend this terrific book, written primarily for human services professionals who supervise direct service staff. The text and exercises share strategies for creating a supportive and positive work environment where supervisors experience little stress, staff morale is high and turnover is low.
Writer and expert Linda LaPointe emphasizes that staff feel valued and appreciated when recognized for their individual strengths and a job well done. Ideal supervisors are organized, share information with staff, value their opinion and welcome their input. The result is a cohesive team.
It seems like common sense that supervisors should not delegate tasks that they are not willing and able to do themselves. However, in today's world where people frequently change jobs, anyone in a supervisory position could benefit by implementing Ms. LaPointe's practical, successful approach.

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Most Recent Customer Reviews

5.0 out of 5 stars Very Helpful Book

Linda's ABC approach is easy to remember and implement. In this approach she gives the tools to support "self-managed staff. Read more

Published on April 3, 2006 by Val Miller

5.0 out of 5 stars The New Supervisor: Strategies for Supporting and Managing Frontline Staff (Long-Term Care Management Series)
This is a wonderful "bible" for all managers of frontline staff, and so needed for healthcare in general and more specifically long term care. Read more

Published on March 30, 2006 by Jill Thomas

5.0 out of 5 stars Great for new and not so new professional human service supervisors
This is an excellent book to inform and support human service supervisors. Clear examples, wonderful support and great ideas.

Published on March 30, 2006 by Gloria

5.0 out of 5 stars Great for any supervisor
I was told to check it out and glad I did! I'm sure the material would apply anywhere, but is directed toward human service professionals. Read more

Published on March 29, 2006 by Linn

› See all 7 customer reviews...

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