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ADKAR: a Model for Change in Business, Government and our Community : How to Implement Successful Change in our Personal Lives and Professional Careers (Paperback)

by Jeffrey M. Hiatt (Author)

4.6 out of 5 stars See all reviews (11 customer reviews)

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Change Management by Jeffrey Hiatt
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Editorial Reviews

Review
ADKAR is one of those concepts that will profoundly change the way you interact with others, both personally and professionally. -- James J. Schnaible, City of Albuquerque

It is easy enough for a novice to follow and comprehensive enough for an expert to appreciate. -- Rita Wilkins, MSMOB, Planned Care Coordinator, Lake County Health Department and Community Health Center

This is a must read for all executives and managers at all levels. -- Jeffrey A. Randall, PhD, PMP, CACI International Inc.

Product Description
Why do some changes fail while others succeed?

How can you make sense of the many tools and approaches for managing change?

How can you lead change successfully, both in your personal life and professional career?

After more than 14 years of research with corporate change, the ADKAR model has emerged as a holistic approach that brings together the collection of change management work into a simple, results oriented model. This model ties together all aspects of change management including readiness assessments, sponsorship, communications, coaching, training and resistance management. All of these activities are placed into a framework that is oriented on the required phases for realizing change with individuals and the organization.

The ADKAR perspective can help you develop a "new lens" through which to observe and influence change. You may be working for change in your public school system or in a small city council. You may be sponsoring change in your department at work. You may be observing large changes that are being attempted at the highest levels of government or you may be leading an enterprise-wide change initiative. The perspective enabled by the ADKAR model allows you to view change in a new way. You can begin to see the barrier points and understand the levers that can move your changes forward. ADKAR allows you to understand why some changes succeed while others fail. Most importantly, ADKAR can help your changes be a success. Based on research with more than 1100 companies from 59 countries, ADKAR is a simple and holistic way to manage change.

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Product Details

Paperback: 146 pages
Publisher: Prosci Research; 1st edition (August 1, 2006)
Language: English
ISBN-10: 1930885504
ISBN-13: 978-1930885509
Product Dimensions: 8.8 x 6 x 0.6 inches
Shipping Weight: 10.4 ounces (View shipping rates and policies)

Average Customer Review: 4.6 out of 5 stars See all reviews (11 customer reviews)

Amazon.com Sales Rank: #62,746 in Books (See Bestsellers in Books)

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	91% buy the item featured on this page: ADKAR: a Model for Change in Business, Government and our Community : How to Implement Successful Change in our Personal Lives and Professional Careers 4.6 out of 5 stars (11) $18.95
	3% buy Change Management 4.4 out of 5 stars (8) $18.95
	3% buy The Change Management Pocket Guide 4.7 out of 5 stars (11) $14.95
	1% buy Employee's Survival Guide to Change 5.0 out of 5 stars (3) $14.95

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Customer Reviews

11 Reviews

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4 star:		(2)
3 star:		(1)
2 star:		(0)
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Average Customer Review

4.6 out of 5 stars (11 customer reviews)

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Most Helpful Customer Reviews

8 of 9 people found the following review helpful:

4.0 out of 5 stars Thought provoking, January 6, 2007

By	Hubris 1 (Greenwood, IN United States) - See all my reviews

Good book makes a lot of sense and will make you think differently about project/change management. I find myself looking at projects that are not moving and/or moving very slowly and trying to find which "letter" is causing the project to stall. ADKAR stands for Awareness, Desire, Knowledge, Ability and Reinforcement. The author does a very good job explaining each of the ADKAR elements, what they are, how they affect a project and gives suggestions to improve each one. Only real question I had is how to apply it consistently. My guess is you learn how to implement it by taking his week long class on change management.

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4.0 out of 5 stars a resource for the business library, June 23, 2009

By	R. Hemmer "ontheroad reader" (Dallas TX) - See all my reviews (REAL NAME)

I read this book before I bought it. Of all the books on this model for change management, this was my favorite. It is a straighforward look at organizational change. If you are familiar with change management, it won't be new and diiferent. For me, it was a nice explanation of the steps in this methodology and something I will reference often as I work through organizational change.

My co-workers were not as interested in this book, citing its dry writing. They prefered the books that focused more on individual change management which included more checklists and charts. If you like the individual focus, check out some of the other books by the same authors. All use the ADKAR methodology.

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5.0 out of 5 stars Absolutely the best book on Change Management!, September 19, 2008

By	Vonda Ramey Melton (Lexington, KY USA) - See all my reviews (REAL NAME)

Jeff Hiatt does an outstanding job of presenting a simple model to explain why individuals and organizations struggle with change. His five building blocks for change: awareness, desire, knowledge, ability, and reinforcement are presented in this book. Since being introduced to this model, I think of ADKAR every time I go through a personal or professional change. Thanks Jeff for making it an informative and FUN read!!!

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Most Recent Customer Reviews

5.0 out of 5 stars A very practical application of change management
IN ADKAR, Hiatt sets out to show why some changes fail when others succeed; how to make sense of the many methods and tactics for change; and how to lead change successfully. Read more

Published 11 months ago by Robert Selden

5.0 out of 5 stars ADKAR get's to the point in managing change
We've had a chance to use the ADKAR book, along with many of the Prosci supplemental tools and techniques, with a variety of public sector clients. Read more

Published 12 months ago by Phil Harnden, Ph.D.

5.0 out of 5 stars Invaluable Insight - A "Must Have"
Jeff's book provides a straight-forward and easy to understand approach to handling change. It's a "must have" reference guide for both work and personal changes. Read more

Published 12 months ago by Karen Van Am....

5.0 out of 5 stars Practical change management
We have handed out hundreds of the ADKAR books at our company as part of a basic change management class we teach. Read more

Published 12 months ago by Bryan Tutton

5.0 out of 5 stars Only read this if you want your change effort to succeed!
If one subscribes to the Pareto Principle (80-20 percent rule - "80% of the effects come from 20% of the causes") one can immediately see the value in both ADKAR the process and... Read more

Published 12 months ago by Stephen Wehrenberg

5.0 out of 5 stars Simply the best book on change
ADKAR is simply the best book on change I have read in my 15 year career as a change manager. The ADKAR model describes the five stages that individuals needs to complete for... Read more

Published 12 months ago by Catherine Smithson

5.0 out of 5 stars This book gets to the point.
How many times do you read a book that tells you the "What" and none of the "How"? Hiatt's book, ADKAR, gets right to the point and describes "what" Change Management is... Read more

Published 12 months ago by B. Barnes

3.0 out of 5 stars interesting model
interesting model, numerous matter of fact examples and applications. more self development than oraganizations oriented

Published 18 months ago by Philippe Vergnet

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