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The Integrated Enterprise Excellence System: An Enhanced, Unified Approach to Balanced Scorecards, Strategic Planning, and Business Improvement
 
 
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The Integrated Enterprise Excellence System: An Enhanced, Unified Approach to Balanced Scorecards, Strategic Planning, and Business Improvement (Paperback)

by Forrest W. Breyfogle III (Author)
Key Phrases: traditional performance reporting example, usual reporting format, dashboard metric reporting process, Six Sigma, The Integrated Enterprise Excellence System, Enterprise Orchestration (more...)
5.0 out of 5 stars See all reviews (15 customer reviews)

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The Integrated Enterprise Excellence System: An Enhanced, Unified Approach to Balanced Scorecards, Strategic Planning, and Business Improvement + Integrated Enterprise Excellence, Vol. I – The Basics: Golfing Buddies Go Beyond Lean Six Sigma and the Balanced Scorecard + Integrated Enterprise Excellence, Vol. II  Business Deployment: A Leaders' Guide for Going Beyond Lean Six Sigma and the Balanced Scorecard
Price For All Three: $70.40

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Editorial Reviews

Review
"IEE is the most complete and effective operational management system available." -- Keith Moe, Group Vice President, 3M (retired)

"IEE represents the best of best practices in measurement and improvement. It transcends Lean Six Sigma and the Balanced Scorecard. It's a powerful business system that blends analytics with innovation and arms everyone in the organization with the tools needed to contribute to success. Aptly named, it truly integrates enterprise excellence." -- Mike Jones, Past President, American Society for Quality

describes in detail how to create a culture, that changes from one of firefighting problems to an orchestrated system -- Blog Business World, April 19, 2008

Product Description
Organizations can waste much resource with:
Strategy creation and execution: Organizations can spend much time with strategy creation, where often it is difficult interpret what should be done to address passed-down strategies. Also, the strategy creation process often does not systematically blend analytics with innovation to determine the best place to target strategy-improvement efforts.
Scorecards: Red-yellow-green scorecards may seem to be a good management practice; however, these scorecards can lead to much firefighting. Also, traditional forced scorecard balanced using the balanced scorecard categories of financials, customer, internal business process, and learning & growth can lead to unfavorable behaviors. Scorecard balance is important (e.g., don't want to target on-time delivery while sacrificing quality); however, forced balance can be detrimental.
Process improvement systems: Problem solving deployment systems such as Six Sigma, Lean Six Sigma, Lean Kaizen events, and Total Quality Management (TQM) typically have a push-for-project creation system (e.g., let's brainstorm for what projects to work on next). These systems often lead silo-improvements that can sound good but do not have much, if any, impact on the big picture. A business system is needed has 30,000-foot-level operational metrics improvement needs pulling for targeted-improvement-projects, which benefit the whole enterprise.

Integrated Enterprise Excellence (IEE) introduces a new organizational governance system that integrates analytics with innovation. The IEE system shows business leaders what to measure and report; when and how to report it; how to interpret and use the results to establish goals; how to orchestrate work activities; and how to develop strategies that is consistent with established goals. These strategies ultimately lead to specific projects that enhance organizational focus and success.

This book discusses how the application of IEE methods, tools, and techniques can overcome the enterprise management challenges of the twenty-first century and the limitations of traditional business measurement systems.

See all Editorial Reviews


Product Details

  • Paperback: 189 pages
  • Publisher: Bridgeway Books (February 2008)
  • Language: English
  • ISBN-10: 1934454117
  • ISBN-13: 978-1934454114
  • Product Dimensions: 8.8 x 5.9 x 0.6 inches
  • Shipping Weight: 10.4 ounces (View shipping rates and policies)
  • Average Customer Review: 5.0 out of 5 stars See all reviews (15 customer reviews)
  • Amazon.com Sales Rank: #304,016 in Books (See Bestsellers in Books)

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Customer Reviews

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6 of 6 people found the following review helpful:
5.0 out of 5 stars Very instructive, February 18, 2008
I was fortunate to be among the first people to read the two new books by Forrest Breyfogle "The Integrated Enterprise Excellence System" and "The Basics". I think that these two books are a good complement for his classic book, "Implementing Six Sigma". While "Implementing Six Sigma" essentially teaches how to use statistical analysis to not only implement Six Sigma in an organization but also to select and manage projects, the two new books approach he same subjects but in plain English.
"The Basics" is a novel about a group of golf buddies who are going through problems within the companies that they are managing and how they shared experiences on how using Six Sigma Lean has helped them get out of trouble. While not going into to much statistical details, the book also gives clear definitions of the tools used at each phase of a Six Sigma lean project. The allegorical explanation of DOE for instance makes it very simple for anyone to not understand its meaning but also to be able to think about situations where it can be employed.
The approach used by Breyfogle in that book reminds me of Goldratt's way of teaching a complex subjects through a story. It is very practical and easy to understand.
"The Integrated Enterprise Excellence System" is definitely a complement to "Implementing Six Sigma". There is not any stat involved but it clearly explains the concepts of Integrated Enterprise Excellence, the unified approach to Balanced Scorecards, Strategic Planning and Business Improvement in English accessible to anyone.
Breyfogle has already secured himself a good name within the Six Sigma circles and these two books are a good testimony to his great contribution to the debate around Business Improvement methodologies.
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5 of 5 people found the following review helpful:
5.0 out of 5 stars Improve Your Operations, March 10, 2008
Forrest Breyfogle is a recognized leader for business and enterprise improvement. Now, he has provided much of his wisdom in a series of books starting with this one, The Integrated Enterprise Excellence System. If you are interested in how your enterprise can achieve maximum performance, then you will want to read this book. I am a certified Master Black Belt for Lean Six Sigma and I teach operational performance to students in MBA programs. Often, I was frustrated that many people had the perspective that Lean and Six Sigma concepts and practices were simply useful for improving quality, and mostly for manufacturing operations. They failed to understand that these principles and practices apply across the entire spectrum of enterprises and functions, and they serve strategic and tactical needs. Forrest has captured this very well in this book. I highly recommend this to anyone seriously interested in improving the performance of their enterprise. This includes people in all roles and levels of responsibility, but especially those in decision-making roles.
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3 of 3 people found the following review helpful:
5.0 out of 5 stars Excellent Lean Six Sigma Deployment Approach, April 22, 2008
Forrest Breyfogle's IEE System is an excellent guide to how to deploy a business process improvement program such as Lean Six Sigma. In 2005, I used Forrest's "Managing Six Sigma" and "Implementing Six Sigma, 2nd Edition" books to start the tops down deployment of Lean Six Sigma in my organization with great success. Forrest's new books are even better. As a Master Black Belt, I have found Forrest's books and training to be very beneficial. Forrest's approach is the most pragmatic, and the most thorough, of any that I have seen.
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Most Recent Customer Reviews

5.0 out of 5 stars A holistic approach for business success
Breyfogle does an excellent job of explaining the Integrated Enterprise Excellence process in this book. Read more
Published 3 months ago by Richard Love

5.0 out of 5 stars An overview, a briefing, and a primer

There are four volumes in the Integrated Enterprise Excellence (IEE) series. In this paperbound edition, Forrest Breyfogle III provides an introduction to the IEE system... Read more
Published 3 months ago by Robert Morris

5.0 out of 5 stars Effective starting point for Integrated Enterprise Excellence System
"The Integrated Enterprise Excellence System: An Enhanced Unified Approach to Balanced Scorecards, Strategic Planning, and Business Improvement," does an exhaustive job of... Read more
Published 10 months ago by Grace L. Duffy

5.0 out of 5 stars Simply the best
Forrest Breyfogle's "Implementing Six Sigma" is one of the best Six Sigma books ever written. The "IEE System" focus teaches one how to successfully apply Continuous Improvements... Read more
Published 10 months ago by H. Lipsky

5.0 out of 5 stars Very insightful book. Gives lifetime lessons!
This book, gave me the lesson of the year (so far). ... that we can turn firefighting to fire-prevention mode. Read more
Published 12 months ago by Trifonas Kazantzis

5.0 out of 5 stars An Overview of Lean Six Sigma that Aligns Efforts with the Goals of the Business
This book provides a good overview of how businesses can align employees' efforts and focus with the goals of the organization. Read more
Published 12 months ago by Joseph A. Knecht

5.0 out of 5 stars A powerful statement of today's Business NEEDS!
Forrest has written yet another thought provoking book. With his original book Implementing Six Sigma he set the stage at which the Six Sigma world would baseline "How it is... Read more
Published 14 months ago by Manny Barriger

5.0 out of 5 stars Pulling Metrics that Pull Together...
How many times have you run into a situation where questions and answers seem separated by a barrier of unnecessarily complex metrics, reports, and measurement systems? Read more
Published 14 months ago by John Watson

5.0 out of 5 stars A high level review of a new way of managing businesses
Forrest does an excellent job of presenting a new way to manage businesses. This book is good for someone who wants to get a good high level understanding of the IEE and the E... Read more
Published 14 months ago by John D. Hannon

5.0 out of 5 stars Help in Delivering Business Value
This book works for me as a MBB of a Fortune 500 company tasked with delivering financial business value in transformational magnitudes. Read more
Published 14 months ago by Janet Hammill

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