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Most Helpful Customer Reviews
27 of 28 people found the following review helpful:
5.0 out of 5 stars
Great phone - get it from AT&T though, not Verizon,
By Zach Everson (Louisville, KY) - See all my reviews $1,641.66. It turns out that the connection to the Internet doesn't shut off - even if you chose "Disconnect" from the web browser's menu. Even if you turn off the unit. It continues to ping the Internet looking for data every six minutes. Hence my bill show some 1023-minute calls. Steve in Verizon's data division said they've received a lot of calls on this issue and isn't sure why they even offer the $5 web-only feature, when customers need to get the $49.95/month unlimited data transfer or deal with $1,000-plus monthly bills. When I asked if there was a way to stop the pinging every six minutes, I was told no, "it's a data phone first and a cell phone second." Interesting, as my friends who have the phone with other carriers have never had this problem. Interesting, as I was never told this when I bought it. All I wanted was a freakin' cell/PDA combo, so I don't have to carry both with me, making me look like I'm sporting a chubby in two pockets at once. With Verizon, the cost for doing so is $44.95 plus your calling plan a month, which for me will come to about $100. After 58 minutes, I was told my bill should be adjusted within 24 to 48 hours. Also, on Verizon Wireless's PalmOne Treo 600 Smartphone web page it lists a 5 MB transfer for only $24.95. When I asked the technical rep about that option, he said getting it would still cause a Treo 600 owner's bill to be over $1,000 a month. He said it was up there for use with other phones. He had no answer when I said there are no other phones on that page. Now, I probably could return the Treo 600 - except I already sold my old phone and Palm on eBay. Of course, if I could just get a free minute for every time I heard "Oh, that's the new phone. I'm not familiar with it" none of this would be an issue. Buy the phone from AT&T and don't deal with the problems I had with Verizon Wireless. The phone is great!
21 of 21 people found the following review helpful:
4.0 out of 5 stars
Great phone -- if only they could make the software bug-free,
By PROS - Very-high productivity when using this phone. When processing a ton of voicemails, emails, and tasks, it's great to be able to call someone just by clicking on their phone number. - Hyperlinked phone numbers. Every number in email messages, the address book, and notes are "hyperlinks" that you can dial just by clicking. - Keyboard works well. I can type about 80% as fast as the slightly wider Blackberry keyboard. - Great phone app. Long call history. One-button mute. - Nice choices of ring tones, including some that aren't obnoxious. - "Silent" button at the top. Great for meetings. - Clearer phone reception and fewer dead spots than my Nokia 6200. - With GoodLink email (sold separately), I get real-time, bi-directional sync of everything in Outlook: emails, calendar, to-do list, and notes. - Fast GPRS data connection. Pulls - Web browser. I set Google News as my home page and turn images off. In 30 seconds, I can download a great collection of current news. - World time app is great if you work with folks all over the world. - Camera that syncs with your PC. I was kind of doubtful at first, but it's really cool having a camera with you at all times. It syncs with your PC, so you don't need to rack up phone charges to get your own photos. - Less weight and accessories than a cell phone plus Blackberry. - No Graffiti required. I've used Palms since 1996, and never got used to Graffiti. Plus the Digitizer would always go out. The Treo's 5 way control works great. CONS - Very unstable software. Treo reboots on its own a couple of times a day. Even so, the Treo's awesome functionality makes up for this. - Unstable software means I don't load up with any of the great Palm apps out there, like AvantGo and Eudora and Intelligent Find, for fear of making the system even more unstable. - Low battery life. - No WiFi. - No scroll wheel. I miss that Blackberry feature. - SD card. These are too small to store more than a few songs (no substitute for an iPod), and too expensive compared to backing up data via a Hotsync. So why have them? - Camera. I'd gladly trade this in for a tiny hard drive like what's in the Ipod mini.
26 of 28 people found the following review helpful:
5.0 out of 5 stars
Brings us 90% of the way to a perfect integrated device,
By work2fish (Broomfield, CO) - See all my reviews I am extremely impressed with this gadget and it has become an indispensable piece of "mobile office equipment" for me. I use it as an MP3 player, calendar (it syncs with our corporate calendar), phone, camera, movie player, memo taker and voice recorder, planner, calculator, web browser, email client and game machine. There is just an amazing amount of stuff integrated into one small device. Are there shortcomings? Sure, the screen resolution could be better (only 160x160, not 320x320 like the latest PalmOne PDAs) and bluetooth and/or WiFi would be nice. The phone part has its share of dropouts, too. However, all in all, I think it is the best integrated device on the market and I'd bet anyone would be surprised at all the functionality it offers... No matter how good a device is, we will always want something better. Isn't that the natural reaction of any true gadget freak? ;-) 5 stars!
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