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HP OfficeJet 7410 All-in-One
 
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HP OfficeJet 7410 All-in-One

Other products by Hewlett-Packard
2.9 out of 5 stars  See all reviews (91 customer reviews) More about this product


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Technical Details

  • Produces color prints, copies, scans, and faxes
  • Up to 30 ppm print speed, up to 4,800 x 1,200 dpi resolution
  • Up to 30 cpm copy speed, reduces and enlarges 25 to 400%
  • 2,400 x 4,800 dpi scan resolution, 48-bit color
  • Ethernet, USB, PictBridge, and wireless 802.11 g/b interfaces
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Product Details

  • Product Dimensions: 22 x 18 x 14 inches ; 43.1 pounds
  • Shipping Weight: 40 pounds
  • Shipping: Currently, item can be shipped only within the U.S.
  • ASIN: B0002YGJY0
  • Item model number: Q5569A#ABA
  • Average Customer Review: 2.9 out of 5 stars  See all reviews (91 customer reviews)
  • Date first available at Amazon.com: September 27, 2004

Product Description

From the Manufacturer

From the Manufacturer Shift your office into high gear with the HP OfficeJet 7410—built-in wireless and wired office networking, remote printing from your notebook to your all-in-one and camera phone printing. Work more efficiently with breakthrough performance, auto document feeder and copy collating, two-sided print, fax, copy and scan, and 400-sheet total paper capacity. Copy and scan up to legal size. Make short work of tight deadlines with print and copy speeds up to 30 ppm black, up to 20 ppm color, and do it with style up to 4,800-optimized dpi color and laser-quality text, or add 6-ink color. Easily view photo editing options on a 2.5-inch display, and enhance the power of flyers, brochures and other projects with precision copying, powerful black and color faxing and outstanding 2,400 x 4,800-dpi optical resolution scanning. Print more pages using higher volume black and tri-color ink cartridges, and print photos that resist fading longer than traditionally processed photos.

HP Director
Access features and common tasks through the easy-to-navigate HP Director software. Depending on the capabilities of your HP all-in-one, the HP Director lets you initiate device functions such as scanning, copying, faxing, or unloading images from a digital camera or memory card. You can also use the HP Director to open the HP Gallery to view, modify, and manage the images on your computer.

  1. Status: use this feature to display the current status of your HP OfficeJet.
  2. Settings: use this feature to view or change various settings for your HP OfficeJet, such as print, scan, copy, or fax.
  3. Select Device: use this feature to select the device you want to use from the list of installed HP devices.
  4. Help: use this feature to access the HP Photo & Imaging Help, which provides software help, a product tour, troubleshooting information for your HP OfficeJet, and HP OfficeJet product-specific help.
  5. Scan Picture: use this feature to scan an image and display it in the HP Photo & Imaging Gallery.
  6. Scan Document: use this feature to scan text and display it in the selected text editing software program.
  7. Send a Fax: use this feature to open the fax dialog box so you can enter the appropriate information and then send your fax.
  8. Make Copies: use this feature to display the Copy dialog box where you can select the copy quality, number of copies, color, size, and then start a copy.
  9. HP Gallery: use this feature to display the HP Photo & Imaging Gallery, where you can view and edit images, print photos in multiple sizes, make and print a photo album, share images through e-mail or a web site, or make a multimedia CD.
  10. Creative Ideas: use this feature to learn about creative ways to use your HP OfficeJet.
  11. HP Shopping: use this feature to shop for HP products.
  12. Software Update: use this feature to check for software updates for your HP OfficeJet.
  13. Click this arrow to display tool tips that explain each of the HP Director options.
    Your features may vary. The HP Director is customized based upon the HP device that is selected. If your device is not equipped with a particular feature, then the icon for that feature will not display in the HP Director on your computer.
Wired and wireless networking
Work with freedom and ease using built-in networking and 802.11g wireless technology. Simply share printing, faxing, sending, scanning and memory card sharing capabilities on your HP Officejet 7410 with up to five networked PCs or wireless notebooks.

Breakthrough performance

  • Get more work done in less time—print and copy black text and color graphic documents faster with breakthrough performance up to 30 pages per minute laser-quality black, up to 20 pages per minute color.
  • Print more pages using included, higher volume black and tri-color ink cartridges.
  • Easily send, receive and print photos and scanned documents from one all-in-one to another without a PC2, using HP Instant Share service and image display. Ideal for "instant delivery" of flyers, proposals, presentations or time-sensitive material.

Superior paper handling

  • Save time and use up to 50% less paper with auto two-sided print, fax, scan, copy. Plus, auto copy collating and convenient legal-size scanning and copying. Print bigger jobs more efficiently with 250-sheet paper tray for 400-sheet total capacity.
  • Save time and work more efficiently with your all-in-one using HP's 50-sheet automatic document feeder. Ideal for fast, hands-free copying, scanning and faxing multipage color or black-and-white projects.

Professional photo quality

  • Make a positive impression every time with professional photo-quality color and laser-quality black. Enjoy the flexibility of 4800-optimized dpi and 4-ink color, optional 6-ink color or professional-quality black-and-white photo printing.
  • HP Document Viewer for annotating documents and HP Image Zone for editing photos.
  • Print and copy photos whatever way you like with or without borders and panorama, standard or custom sizes. Print photos up to 8.5 x 24-inch and copy up to 8.5 x 11-inch, or use pre-cut 4 x 6, 5 x 7, 8 x 10 and panorama photo papers to frame and display.

Print and view photos without a PC
Use memory cards and image display, HP Photo Proof Sheet to select and print photos, or print photos directly from PictBridge-enabled cameras using front USB port. Plus, you'll get wireless printing from camera phones. Make photos look their best before you print using the 2.5-inch image display and control panel buttons to select, rotate, crop and instantly remove red-eye. Plus, the display makes it easy to view your all-in-one instructions and menu options.

Print documents remotely
Remote printing is a convenient way to print from your notebook, and have documents and photos ready for pick up on the other end. Easily send and print files, while on the go, to an all-in-one using HP Instant Share service and the Internet.

Powerful faxing
Fast, convenient black and color faxing at 33.6 Kbps, with or without a PC. Preset speed dials using any five favorite keys for one-touch dialing, plus 110 speed dials. You'll never miss a fax--even if you run out of paper--with 150-page memory.

Precision copying

  • Easily make up to legal-size color copies of books, photos and more without a PC Outstanding scanning.
  • Outstanding scanning for including high-resolution photos into business presentations, brochures and more. Also scan legal-size documents and 3-D objects at 2400x4800-dpi optical resolution, up to 19,200-dpi enhanced and 48-bit color.

Low on ink? HP SureSupply notifies you when it is time to replace your print cartridge and helps you purchase locally or via the internet.

What's in the Box
HP OfficeJet 7410 all-in-one, HP 96 Black Inkjet Print Cartridge (21 ml), HP 97 Tri-color Inkjet Print Cartridge (14 ml), HP 250-sheet plain paper tray, HP Image Zone Photo and Imaging Software on CD-ROM, User's Guide, Network Guide, setup booklet, power supply, power cord, phone cord, Ethernet cable; USB cable not included

See for Yourself
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Product Description

Shift your office into high gear with the HP Officejet 7410 - built-in wireless and wired office networking, remote printing from your notebook to your all-in-one and camera phone printing. Work more efficiently with breakthrough performance, auto document feeder and copy collating, two-sided print, fax, copy and scan, and 400-sheet total paper capacity (with purchase of HP 250-Sheet Plain Paper Tray, sold separately). Copy and scan up to legal size. Make short work of tight deadlines with print and copy speeds up to 30 ppm black, up to 20 ppm color, and do it with style up to 4800-optimized dpi color and laser-quality text, or add 6-ink color. Easily view photo editing options on a 2.5-inch display, and enhance the power of flyers, brochures and other projects with precision copying, powerful black and color faxing and outstanding 2400x4800-dpi optical resolution scanning. Print more pages using higher volume black and tri-color ink cartridges, and print photos that resist fading longer than traditionally processed photos.

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Customer Reviews

Average Customer Rating
2.9 out of 5 stars (91 customer reviews)
5 star:
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Most Helpful Customer Reviews

 
134 of 136 people found the following review helpful:
4.0 out of 5 stars Beautiful photo quality even with regular paper, November 15, 2004
When they say All In One they're not kidding with this device. I have owned this device for a little over 2 months now and have put it through its paces. First of all this beast is HUGE. Its about the size of a 17-19" monitor width wise. It will fit snugly on top of a standard filing cabinet. Its fairly easy to assemble and get up and running. FOLLOW THE DIRECTIONS as they're printed or you'll have issues with your computer recognizing the drivers, especially if you're not using XP.

The print quality is outstanding! I have never seen a printer print such vivid colors or such realistic fleshtones. Especially one not considered a photo printer. But this is where the device shines. WIth a photo cartridge and HPs photo paper, I cannot tell the difference between a photo printed on this device and a professionally printed photo. The media slots are a plus. You can use them to open photos on your computer as well so it does act as a card reading device for your computer rather than hooking up your digital camera directly to the computer. It will NOT print a document from a media card however. You must print from the opened document.

Its copying abilities are good with minimal jamming in the feeder tray. Plus its so easy to open and pull out a jammed paper. You can specify how many copies and what quality you want them from either your computer or from the LCD panel. Very nice!

Its scanning capabilities are average to very good. There is no notching or markings as to where the page is oriented so getting started is a little tricky, but once you get it, very easy and fast scanning. Make sure you have a decent sleep mode time set or you'll be blinded by the scanning light that is always on unless the whole device is off or sleeping. Minor annoyance at worst.

Its faxing is well... faxing. It does the job. Its easy to set up, its easy to program, and it sends faxes. Need I say more.

Now the device also comes with some photo editing software which for someone who's buying a device like this, you should already have Photoshop or Paint Shop Pro or other editing program. The HP photo editing program is non-intuitive and cumbersome. The software is a serious resource hog on your computer. I would not install the software if you have a 650MHz dinosaur like I originally installed this on. It severely slowed down my computer. On a 3GHz with 1Gb RAM computer, no issues with the software at all. You are not forced to install the photo editing software, you can choose minimal install and it'll only install the drivers and the HP updater

Overall, if you have the means and the need for a powerhouse like this, I'd recommend it highly. Its sturdy, big and professional in appearance. Its wireless capabilities are a nice plus even though I dont use that. The 2 paper trays and the duplexer make it even nicer. A small minus, no override paper tray. So printing a single envelope or a single odd size sheet of paper is annoying. I had hoped that HP would have added this feature on such a feature rich product
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120 of 126 people found the following review helpful:
4.0 out of 5 stars Mac-specific notes on this printer, January 17, 2005
UPDATE November 14, 2006: A couple months ago I downloaded the latest version of HP's Mac software for this product, and found the new software very user-unfriendly. Also, it apparently eliminated 2-sided scanning, among other problems. After a couple hours on the phone with HP I gave up and reverted to the older version of the software. Unless they fix these problems, I cannot currently recommend this unit for Mac users. Latest rating: 4 for hardware, 1 for software. Overall, 2 stars. Sorry I can't change the star rating I gave originally that appears with this review. (The older version of the software does fix the first problem noted below.)

-------

As a Mac user, my experience of the 7410 may be different than those using Windows machines because the software and drivers are different. I'm currently using this All-in-One with a first generation iMac G5 running Tiger, Mac OS 10.4.4 and the two generally work well together. I used to use it with Panther, Mac OS 10.3.9, and it also worked will in that environment.


On the Software

The scanner comes with a suite of different applications that each have a single function, like scanning from the document feeder, scanning from the glass, choosing a printer on the network, printing (drivers), faxing (drivers), scanning to OCR software, setup assistants, etc. I've run across 4 problems with the software.

First, if you choose book-binding style 2-sided printing, the top margin on one side is about twice what it should be, and the bottom margin is almost zero. This occurs when the top and bottom margins are set at 0.5 inches. This problem has been reproduced by HP support and should be fixed in the next driver version, whenever that comes out. The temporary work-around is to use tablet-style 2-sided printing. The problem doesn't occur in that case. (Addendum February 12, 2006: This problem has been fixed.)

The second problem I've encountered is that (using Word X) text like a page number in the footer is cut off about half-way up each character, as if the printer can't print that low on the page (although it is well within specifications). HP support has reproduced this and are looking into whether this is a driver issue or not. The temporary workaround is to put a return after the page number, so there is an empty space under the page number. (Addendum February 12, 2006: I don't think HP ever "fixed" this; the work-around above still works.)

Third, the printer specs say it can print within 0.2 inches of the bottom of the page, but the driver only lets you set a bottom margin of 0.56 inches minimum (in Word X). I haven't reported this to HP support yet. (Addendum February 12, 2006: Eventually, HP explained that when printing text 0.56 inches is the minimum margin at the bottom of a page for reliable printing. Accordingly, a "fix" was never issued.)

A fourth problem concerns the latest software version only, 7.7.2. The Scan and Archive application doesn't show double-sided scanning as an option unless the document to be scanned is in the document feeder BEFORE the application is launched. The double-sided option should be displayed whether or not the document is in the feeder, as was the case with earlier versions of the software. Also, the Scan and Archive app preferences no longer stick. HP tech support has confirmed these problems and forwarded the report to the software engineers. I just hide the application instead of quitting it, so I don't have to change the resolution preferences every time.

I should note that faxing from the computer through the OfficeJet is hit-or-miss. Sometimes I just can't get it to work, so I have to print out the document then fax it manually through the document feeder.

It's interesting to note that I had the first and second problems when using an early OS X-compatible driver for an HP DeskJet 935C printer. Driver updates from HP fixed these problems, so I think the second problem is an HP driver problem. The real question is, how long will it take HP to release a driver update? If these are, in fact, the same problems that occurred in the first driver release for another printer, I'm disappointed that HP didn't avoid these problems in new drivers for their newer printers. It's like they aren't learning from their mistakes made a few years ago.

On the Hardware

I've used the printing, scanning, faxing (both in and out), and copying features of this printer, and I'm very pleased with how it works. It prints very quickly. I only scan text (printed and handwritten) for medical records, but it does a good job, though it's noisy when scanning. The copies are fast and accurate. Faxes have been sent and received with no problems. I do all of this wirelessly, using Airport Express and an iMac G5, and I really like the wireless capabilities of this All-in-One. Initially, it worked best with a static IP address, which I set up with HP support after having a few connectivity problems. Lately, I haven't needed the static IP address. One hint: If your Mac and this unit lose contact with each other when running wirelessly, and the problem isn't that you've lost your wireless connection with the Airport base station, usually turning the HP off and then back on solves the problem.

When I first wrote this review, I recommended this printer to Mac users. 4 stars for hardware, 2 stars for Mac driver problems noted above: Overall score, 3 stars. Assuming all the Mac driver problems are fixed, I'd give this printer 4+ stars. Unfortunately, HP seems to have fixed a few problems and then took a major step backward with the software. I cannot currently recommend this unit for Mac users. Latest rating: 4 for hardware, 1 for software. Overall, 2 stars. Sorry I can't change the star rating I gave originally that appears with this review.


On HP's Support

HP support on the whole has been helpful. As you might tell from the above review, I've called them several times. I had a problem with the HP Communications background software repeatedly quitting for no reason, and their recommendation to completely delete all HP software and reinstalling worked. The one time I spoke to a "Level 3" support person, I found him very knowledgeable and helpful. The first person you get to speak to is more at a beginner level, and not always very helpful. If you don't think you're getting the help you need, ask for a more senior person.

Addendum February 12, 2006: I've had at least two more issues with this printer for which I called HP tech support. Twice they had no solution for me, after several hours on the phone, but for one I found the solution in the HP knowledgebase (don't the tech support people know about that?) and for the other I stumbled across the solution myself. Despite this, my experience has been that the tech support personnel in the Mac department really do try to help.
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40 of 43 people found the following review helpful:
4.0 out of 5 stars Almost 5 stars and maybe is by now - see below, January 14, 2005
Reasons I bought the 7410:
a) Wireless printing capability.
b) Speed vs. my older Xerox printer.
c) Better print quality than my Xerox (although photo quality was not a deciding factor - I use a HiTouch dye-sub printer for that).
d) Better software support than Xerox. After all, this is HP's cash cow so they should do it right, right?

After about 3 months of use, I love this printer. Here are my pros and cons so far:

Pros:
> Speed - this thing flys, especially in comparison to my older printer!
> Wireless - works perfectly, especially after the latest software upgrade. (But see note below on sofware loading, etc.)
> Easy double side printing. I have cut my paper usage tremendously with the double side priting feature. And it works beautifully.
> The features I have tried all work perfectly the first time. (I have not yet used the camera card reader function, but I expect it will work fine.)
> Automatic software updates: Other reviewers have noted software issues and I had some as well, as noted below. BUT, and this is important to me after my Xerox experiences, you can set up your HP software to check for updates weekly and install any updates released automatically. The one issue that i did have initially has been completely resolved with the patch issued in December.

Cons:
> Software loading worked on my laptop but was a problem on my desktop. Others have cited this problem and it is what kept me from giving this printer 5 stars. If you find that your software fails to install from the CD the first time, I found this to work: Instead of installing the recommended 'complete' software package, select the 'minimum' software installation. When this installs (I had no problem installing this on my desktop unit), try installing the full installation again. This worked for me.
> Initial printing glitch from the desktop. Perhaps related to the above, my laptop worked perfectly via the wireless connection (which was easy to set up) but the desktop worked sometimes but not others. This, however, was resolved by a software update that HP posted. Since then, no problems.

Wish list: I was surprised that the 7410 allows you to choose either wireless, ethernet or USB printing, but not a combination of these methods. For a number of reasons, I had wanted to install both ethernet and wireless connections, but you cannot do that. You need to choose one method and use it for all of your printing needs. I wish HP would change this to allow all input types to be utilized.

Bottom line, now that the software appears stable, this printer is great. I would give it 5 stars right now, but unless the indluded software CD has been updated to eliminate the initial bugs, many consumers may find the initial effort required to get the software loaded, updated and working far less intuitive and automatic than it should be.
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Most Recent Customer Reviews

5.0 out of 5 stars No Problems At All
I have had this printer for over 2 1/2 years now when it first came out I have never had any problems with it what so ever i use it on my wireless network and it stays connected... Read more
Published 6 months ago by Flyem High Rockets

1.0 out of 5 stars Run from this Unit!
Software stinks, phone help is in India and can't understand them (1 dollar a hour you get what you pay for)and useless help. buy the new model was the latest advice! Read more
Published 6 months ago by hawk

1.0 out of 5 stars Getting it recycled is the final insult
I used this printer in a small office for 3 years and it was adequate to the job. Apparently the board died because it will no longer boot up. Read more
Published 10 months ago by VegasLibrarian

1.0 out of 5 stars Hunk o' junk
This pile of junk quit printing complete pages shortly after going out of warranty. HP was totally clueless and useless in my several attempts to obtain information or even... Read more
Published 13 months ago by Snaildarter

1.0 out of 5 stars Piece of junk
I had the HP 7410 for 16 months and the carriage malfunctioned. The printer could not be repaired and a $400 unit was worthless after less than 500 copies. Read more
Published 13 months ago by James L. Mathine

1.0 out of 5 stars I now have a very expensive Scanner... the printer is dead...
Well, I have the same problem everybody has, it worked pretty good for 18 months and now I get the error message, I found a little piece of plastic so I guess there is not much I... Read more
Published 17 months ago by Essenza

1.0 out of 5 stars No Star From Me
I will say as others have, there is a design flaw with the spring in the cartridge slot. The tab that holds it breaks and the spring becomes loose. Read more
Published 17 months ago by rinabambina

2.0 out of 5 stars Good Printer, While it lasted, Worst Software ever made.
Printer had great quality and all the features you could want. The wireless software was awful. So, I usually connected via USB. Read more
Published 18 months ago by Arthur D. Castelli Jr.

1.0 out of 5 stars HP 7410 all-in-one
In this day and age HP should be ashamed to provide crappy software. I've had to uninstall and reinstall this software once a month for over 2 years. Read more
Published 20 months ago by Frank Babiarz

1.0 out of 5 stars 4 replacements in 2 years
I love the features of this device, but it has been very unreliable. Within a year of purchasing this printer, it had to be replaced. Read more
Published 21 months ago by Holly

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