Most Helpful Customer Reviews
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18 of 21 people found the following review helpful:
1.0 out of 5 stars
didn't even last two years, and was in shop twice, September 23, 2005
What a horrible, unreliable product! I bought it at Best Buy, and within one year it had quit working completely. That brought on the terrible scenario of trying to deal with Best Buy on warranty work (shudder). After being without it for over three weeks, I got it back, only to have it crap out again three months later. This lead to another lovely experience at Best Buy trying to get them fix it as part of warrantying their repair work, since the (very short) warranty period had then expired. After the second repair, it lasted another 4 months before it died completely. It then was sent into the dumpster. So, if you're keeping score at home, this microwave, that was used for nothing more exotic than heating up soup and ocassionally defrosting meat, only lasted 20 months after being bought brand new, and several weeks of that were in the shop. Oh, and when I originally bought it, it was crushed in the box and needed to be exchanged. So that's three joyful trips in all (after purchase) to those lovely, smart, and helpful people at Best Buy. And y'all know how much fun that is. AVOID!
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6 of 6 people found the following review helpful:
1.0 out of 5 stars
You have to anchor this down, October 14, 2006
This works fine for cooking but I would never buy a microwave like this again. We bought it new three months ago and hate it so much we are replacing it. The door is very tight and unless you would like to bolt it to your countertop somehow, it will slide all over every time you try to open it. You have to put down your food and use two hands to open the door. You need one hand to open the door and the other to hold the microwave in place. It doesn't sound like a big deal but it gets obnoxious very quickly. Look for a push button door and don't buy any like this.
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3 of 3 people found the following review helpful:
1.0 out of 5 stars
Owned two, both died in less than 2 years, November 8, 2006
I'm back at Amazon shopping for microwaves for the third time in three or four years, but have learned NOT to buy anything from Panasonic with the keywords "family size 1.2cu.ft" or "1300 watt.
I purchased the first in 2002 or 2003, and loved the sensor reheat, wonderful defrost feature and power of it enough to buy another when the first died after about a year of use. I figured it was a fluke, or maybe a power surge that "killed" my first one, so I immediately purchased another one - making sure to buy the 1.2cu.ft. with the inverted-defrost-whatever-technology.
Fast forward two years ahead, to the present day. Once again, the microwave just completely died. Like another reviewer, we're pretty typical users - reheating leftovers, making popcorn.
Trust me on this, the model numbers may change, but if it's the 1.2 cubic foot Panasonic with roughly 1300 watts, buyer beware.
They're great... while they last.
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