Most Helpful Customer Reviews
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11 of 11 people found the following review helpful:
4.0 out of 5 stars
Pretty Good Internet Filter, November 30, 2006
First off, we have a five user pack, with one installed on each of our kids computers (four kids w/computers at home). I have used it for 3 years. I chose this over some other software available because 3 years ago it had more features than the other companies out there.
Let me say a couple of things. Some of the features work well, and some don't. For example, we have put options in for the kids to be able to access their own personal pages on Myspace (which I monitor), but not the other pages. That doesn't seem to matter, Cybersitter won't let one of my kids on her page, but the other one CAN go. I followed the same procedure for both computers. My son is not allowed to play his war game online, even though I told it to let him online...put that game in the good list...it will let him onto the site...let him set up a game...but then freezes the loading...very frustrating for kids trying to play. The only way around this I have found is to suspend the program (that's easy to do for an administrator).
The snoop feature doesn't work on any of their computers...so I cannot see what they've been doing. Also, the report emails work fine, and have been useful from time to time. I know one of my kids had a friend who was trying to se profanity in chats and they were blocked regularly...the report shows who that was and the blocked messages. It is very difficult to read though....because it looks almost like a computer read out.
Some kids will try to work around CyberSitter by using proxy websites. CyberSitter really should block all proxy sites, but they don't.
At the same time CyberSitter has regularly not allowed sites that are supposed to be blocked. For example we have gambling sites checked as places we don't want our kids to go to. One of my teens was doing a research report on the recent James Bond movie "Casino Royale". Because it had the word Casino in it, she could see none of the hits until I suspended the program filtering temporarily. Even though that was irritating, I felt good that it was still blocking some things.
I am adding filters to my office computers and will try another brand-because I have become aware of another company that has a filter that is better in some respects, perhaps operating more smoothly than CyberSitter...but it does not have email/IM protection...and if kids do anything online they are probably on AOL IM..... So for kids this is number one because it is still the best one on the market that has instant message and email filtering...how can anyone say they are protecting kids without that?? It is absolutely amazing to me that there are products on the market that claim to protect kids from the junk out there...and they have NOTHING for chat/email. To me that is just not living in the real world. So even with it's flaws, I think CyberSitter is the best thing available for families and I recommend you get it.
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8 of 9 people found the following review helpful:
5.0 out of 5 stars
Always dependable, July 17, 2006
CYBERsitter has been around since the Internet became available to personal users. The company is still there and still updating and supporting the product. I can always get answers to questions, plus I have never had to pay any update fees. I had one serious problem with a spyware program that caused my Internet to lock up. The CYBERsitter guys helped me get going again, even though it turned out the problem had nothing to do with CYBERsitter.
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4 of 4 people found the following review helpful:
1.0 out of 5 stars
Bad CyberSitter, July 2, 2007
I bought one and installed it on my kid's windows XP, but my kid can easily disable it even just with his ordinary "User" account/privilege. I am an IT professional, but I can not believe this product is so vulnerable! It shows one file is not accessible once got disabled by my kid. Now I am looking for other and better parental control s/w.
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