Most Helpful Customer Reviews
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123 of 139 people found the following review helpful:
1.0 out of 5 stars
Dishonest Subscription Renewal Process, August 31, 2009
I purchased a one year subscription online last year for both myself and my mom for the Oprah magazine. I paid online for both at the time of purchase and have an email to prove it. Now that the subscription is expiring, my mom and I both have gotten at least 3 threatening letters each. Each is entitled "INVOICING BUREAU" in red. The letter states " when you entered into an agreement to be billed later, we believed you would send your renewal payment upon receipt of you invoice. Now that your subscription is coming to an end, we still have not received your payment. You can resolve this matter quickly by returning the subscription invoice with your payment in the enclosed envelope." This letter does not include a phone number and uses a lot of red to emphasize how urgent it is to pay. It is purposefully misleading, I never led on that I wanted to renew. I went to the website and there is no way to contact them, by email, etc. after a lot of searching, I did find the cancel my subscription button.
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41 of 47 people found the following review helpful:
5.0 out of 5 stars
This One Is Worth Keeping., January 22, 2008
The magazine like Oprah's show covers topics about the real world that infuences our daily lives. It is also geared to middle aged women like myself. You won't find Madison Avenue's obsession with youth, beauty, & nearly nude models spread all over the pages. There are plenty of fascinating articles throughout. Such as: "Is Fear Limiting Your Life?" "Yes I Can Diet," "Sex In The Middle Ages," "Cancer-Spot, It Treat It, Beat It," etc. I also like how the magazine is organized by departments. "Special, Features, O-zone, Advice,etc. Style, Health, Books, Connections, & In Every Issue." The latter section has a Calendar with quotes on the days, O to go, Love That!, Breathing Space, Shop Guide, Food, Beauty, Something To Think About, & what I know for sure by Oprah. You can also get financial tips from Suze Orman & advice from Dr. Phil like answering a question from a working mom. The only negatives are those that truly can't be helped. Advertisiments are heavy throughout even the smallest magazines, which keeps them in business. It still deserves five solid stars.
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20 of 22 people found the following review helpful:
1.0 out of 5 stars
Do NOT accept the $5 special price, December 16, 2009
Last night, I ordered O as a gift for my mother. When I went to check out, I saw there was a special price of $5.
This morning, I see I was charged FOUR time at the $5 rate. Called customer service, and the rep said there is nothing they can do... can't cancel, and he couldn't even explain to me how it happened. So now, I don't know if I'm getting four copies of the magazine, or if I paid more than full price for the mag.
The customer service rep said if I get four copies, I can bundle them up and send them back to Amazon for a refund... but this is a gift. Not really the way I wanted my mom's birthday to go.
I'm not sure if this is an Amazon glitch or something from the publisher, but I'm not happy about my experience with O magazine so far.
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