Most Helpful Customer Reviews
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111 of 112 people found the following review helpful:
4.0 out of 5 stars
DC 24, lightweight delight comes up short with its hose, June 9, 2008
I bought the DC 24 to replace a small vacuum and was my first Dyson purchase (though I have used them regularly in the past). I would not recommend this vacuum to replace a dedicated large upright. Dyson uses "airwatts" to specify the power of the vacuums and the DC 24 has 115 airwatts vs. 220 airwatts for the DC 25 and DC 15. Not knowing how many airwatts other vacuums use, I can only guess similar comparisons to other brands.
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What to Like
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The DC 24 vacuum is lightweight 11.5lbs (DC25 16.1lbs and DC15 19.95lbs) and can go up and down stairs without problems (3 story condo). In fact, instead of using the hose attachment for the stairs I prefer to use the vacuum itself. It has a nicely placed handle in the front for this function (like a weed trimmer). You have to hold it out away from your body, as the brushes don't spin if the unit is placed upright.
Despite being lightweight and lower power, it has consistent suction and still get's a lot of dirt and dog hair out of the carpet.
The "Ball" allows the vacuum to access small, hard to reach areas without using the attachment. It is similar to using a swivel head on a mop. It handles my hardwood floors well, and now has replaced my sweeper.
The no-mess canister, easy to dump out with just a push of a button.
The washable hepa filter. This is one reason I do not have a problem with paying more for a Dyson. Effective heppa filtration requires regular replacement and that adds up in extra dollars. The dyson solves that with an easy clean filter.
5 year warranty. You will probably experience a disconcerting feeling when it's out of the box and it seems like flimsy construction. I usually destroy vacuums and so far this vacuum has held up well. I think the flimsy feeling comes from it's flexibility, the adjustment points and the ball. Trust me, I have dropped it a few times down a flight of stairs on the hardwood and it still looks and works as good a new.
Compact storage... that goes hand in hand with light weight, but it also telescopes down in height to fit under shelves for storage.
Coolest Dyson feature for me is the no-tool brushbar access/removal. Makes it very easy to remove obstructions from the brushbar without a tool set.
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What not to Like
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The attachment is difficult to convert, this is not unique to this Dyson model. Some cleaver engineer came up with a way to make this attachment compact and self contained, but impossible to convert the first 10-15 times you use it. Dyson does have more expensive models that have easier to use attachments. After using their products for awhile, I have become a Dyson attachment Jedi Master.
The hose for the attachments is short. It can't reach my 10' ceilings without lifting the base up off the floor. I recommend the Dyson's flexible attachment for dust and/or cobwebs.
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Other Notes
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The vacuum has trouble with large items (clumps of dog toy stuffing) that big vacuums normally don't hiccup on. It either doesn't have the brush head height or the plumbing for large items. It's not really a negative for me, as I learned early on to pick up big items that might destroy a perfectly working vacuum motor. I didn't have the same problem with using only the attachment.
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116 of 120 people found the following review helpful:
4.0 out of 5 stars
Small than I thought!, April 10, 2008
When I discovered this model, I did the research; Dyson's web site, this one, and other sellars. I found little information on it, but I had a Dyson DC15 "ball" vacuum in the past and decided to order it. I couldn't make up my mind between this one and the larger DC25. Other than measurements, the only difference that I could find anywhere, was that this model's handle retracted for easier storage. Guess what, this thing is as small as the DC18, only this model as the ball. Other than the size, it's a great vacuum and typical Dyson.
It works great, suction is fantastic. It's perfect for an apartment or someone who wishes a lightweight easy-to-use vacuum. The hose system leaves something to be desired. It is cumbersome and somewhat difficult to utilize. One has to pull out the handle, reverse it, and attach the short hose to it. It's not as simple as the other models. Also, the cord is short and it the only accessory that comes with it is the brush. No extension or crevice tool.
As I said earlier, this is a great vacuum for an apartment or for someone that wants something lighweight. I wished that there was more information available before I ordered it. Otherwise, I would have ordered the larger DC25.
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56 of 56 people found the following review helpful:
5.0 out of 5 stars
Light, Compact, Expensive, May 12, 2008
I had a very hard time choosing between the DC18 (slim model) vs the brand new DC24 (ball model). When it came down to it, my girlfriend liked the compact size and light weight of the DC24 due to that fact we live in a fairly small apartment.
Both machines are about the same price in most stores, and I personally felt that the DC18 would be a better deal. However, after playing with both models the weight and size of the machines was very noticeable.
This machine (DC24) is a breeze to use and sucks well. It seems a little weaker than other models, but it gets the job done in our apartment with carpet, wood floors, and pseudo-tile. I was skeptical but I'm glad I made the purchase.
Pros:
- Easy to carry
- Convenient storage, aesthetically pleasing
- Powerful enough to keep us clean
- Ball 'gimmick' actually is useful
Negs:
- Electric cord could be longer
- Vacuum sucking power not as strong as other models (obviously)
- The parts are initially a little tricky to click into place
- Expensive
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