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27 of 32 people found the following review helpful:
1.0 out of 5 stars
CAVEAT EMPTOR, December 28, 2008
Durability:1.0 out of 5 stars Fun:1.0 out of 5 stars Educational:1.0 out of 5 stars
This review is from: Fisher-Price Kid Tough Portable DVD Player Pink (Toy)
******UPDATE****** Many negative reviews of this product right at Fisher Price's webstore. See for yourself. Few reviewers would recommend this product. The same defects that I describe below. Poor quality control, apparently. Lots of unhappy parents and children this past Christmas. Shame on Fisher Price. Maybe they'll get it right next Christmas . . . . . if we dare to spend another $$$ on Fisher Price products again. As I already sent my lemon back to Fisher Price and am awaiting a replacement, I forget. Where was this product made? Is it time to boycott all "Made in China"?!
DON'T WASTE YOUR MONEY. I saw the commercial for this player, got online, and read about it. It looked like/sounded like the perfect solution for parents of preschoolers. We thought this player would be perfect for our 3-year-old to take on the road and watch her DVDs in the car, or to watch in any room of the house, including right beside us, as we watched something else on TV, and being able to withstand a fall down the stairs and keep on playing was an awesome feature. At the time that I was shopping for this item, it was a HTF hot Christmas item, and it was virtually soldout everywhere. I paid top dollar for this POS, the matching pink travel case, and also got the on-the-go kit, which includes kid's headphones, headphone jack splitter, car charger, and RCA cable for the TV. We were excited to give this to our daughter, and she was excited about having her own DVD player that she could take anywhere. We charged it for 8 hrs. as per the instructions, but the LED that indicates charging shut off before 8 hrs. We then plugged in the RCA cable to the TV, popped in one of her favorite DVDs, and it didn't even get through that first DVD before it spontaneously shut itself off, and restarted the DVD from the beginning. We shut it off and restarted it multiple times, and the malfunctions just got worse. The screen went black, even though the picture appeared on the TV. It kept shutting itself off and restarting itself, and then, it just wouldn't play. That was the first DVD that we tried to play! We tried other DVDs, and it's still a POS. Those same DVDs play fine in our other DVD players and laptops. When I got back online, I found that there were multiple identical complaints about the Fisher Price DVD player at another webstore. I plan to call Fisher Price, but don't have high hopes for a remedy, as other parents stated that they contacted Fisher Price and the customer service (or lack thereof) was horrible, and Fisher Price already seems to know that these players are junk. Even if I can get a refund for this piece of garbage, given the other similar complaints that I've read, it doesn't seem wise at all to exchange it for another POS. Some parents were on their 3rd Fisher Price DVD player before finally turning it in for a refund! JUST DON'T BUY THIS, and you'll save yourself a lot of money and frustration. IT DOESN'T WORK. Or may fool you by working very briefly before malfunctioning, or no longer holding/accepting a charge.
***** FINAL UPDATE ***** We did receive a replacement player from Fisher Price 2 months after Christmas 2008 after mailing them the defective player using a prepaid shipping label provided by them (call the 800# on the package). The replacement player (refurbished by the looks of the scuff marks) does work, though still "locks up" occasionally, causing my daughter to have to shut the player off & on again, restart the movie, and find her spot again -- she hates that so much that even though it doesn't occur every time she uses it, she uses it infrequently. Battery life is 2 hrs. at most. And if charged, but not used frequently, you'll find that the charge has drained out of it, so you need to plug it in to watch anything or you need the 12-volt adapter for the car. We did buy a Lenmar universal external DVD player battery with 5 adapter cables/plugs for a plane trip (this may double your battery life). None of the adapters fit the Tough Player perfectly, but one fits well enough to work. However, that all adds bulk and extra cables, making use of the player and it's portability more cumbersome. The screen's resolution is great, but my daughter complains that it's too small. The player lags for about a second b4 responding to button presses, causing my impatient 4-year-old to push buttons repeatedly, which sometimes results in a "frozen screen," requiring a restart. Unfortunately, has become an expensive, little-used, "bright, shiny" thing. She has watched more movies on DH's Ipod Touch 2G in the car than the Tough Player. Final rating: not worth the $$$ or the aggravation.
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