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13 of 13 people found the following review helpful:
5.0 out of 5 stars
Still the leader for Small Business, February 13, 2010
This review is from: MYOB ACCOUNTEDGE 2009 FOR MAC
Update: Here's where I started exploring MYOB in 2004. Six years later I'm still happy with the decision to use MYOB. Hopefully this review will help you make a smart decision. - David Cannon
I, like you, have been wading through the sea of worthless hyped information in search of a decent small business accounting package. I'm not an accountant, I am small business owner with a mission. When I asked my small biz friends what they were using, their usual offer was to loan me a copy of quickbooks on cdrom. I declined each time while asking more probing questions.
The #1 QB complaint was too many upsell ads followed by complaints about QB's cumbersome steps. All recommended at least 12 hours of self training before using QB. Three of five said they had quit using quickbooks pro. Two had outsourced accounting to a part time bookkeeper for about $1500 month.
Over the years I have worked in consulting. I was on the project team for installation and conversion of the worlds largest installation of Oracle Financials (at Zales Jeweler's). The moral learned was that consultants NEVER recommend something that cuts into future consulting revenue. So why do accountant's pitch QB??? Is it popularity, apathy or greed? Interesting that CNET reviews of QB don't display any score. Since 2004 CNET gives MYOB a 7.7 and SA is 7.0. So how could I possibly compare with that data? The answer is that it's not possible. While most people would give up and simply roll the dice on QB - My stubborn dedication drives me to seek a better answer.
Facts discovered so far:
1) ALL the old QB reviews are bad signs, Many of the old MYOB reviews were somewhat good with certain conditions.
2) MYOB offers a free flash tutorial & 30 day moneyback or you can take the trial download. [...]
3) Small business owners are pioneers, control freeks, willing to give-up a steady paycheck to purse an uncertain path to their dreams. We take our chances and make our own money. I can't get ahead by just following the pack.
4) You will have to invest some effort to learn a new product. I planned on 12 hours over one weekend.
5) I need a good solid bookkeeping system. Advanced forcasting just does not apply in small business. We always want more and need to focus on better marketing & promotions. No accounting package would have forcasted my sales growth correctly. A good promotion can completely change your future. You can really kick start sales with "Free Publicity" by my new friend Jeff Crilley (Fox News) and "Ultimate Marketing Plan" by Dan Kennedy.
6) I will always have to pay for annual upgrades anyway.
7) You should expect tech support is usually a low paid warm body reading from the manual. Good training on my end is the better strategy for most issues. (search on myob training)
I downloaded the free trial from [...] along with the tutorial. My control freek nature wants to make a program conform to me, but I have agreed to give it a chance using it as designed. Next week I will reload the system and begin using it for daily operations. So far it looks good for my service business... Try it yourself before cratering to QB. Your future may depend on it.
I wish you all the best in your endeavor,
David Cannon
President, CertTest Training Center - Management Development & Certification
Author, Sybex an imprint of John Wiley & Sons
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11 of 12 people found the following review helpful:
4.0 out of 5 stars
Extremely Powerful Software - Excellent Customer Service, April 15, 2009
This review is from: MYOB ACCOUNTEDGE 2009 FOR MAC
I purchased this software on a recommendation from another photographer friend who is using this for their studio. I must say, this software is unbelievably powerful! It does far more than I could ever possibly use.
The downside is that the software is complicated. I would highly recommend downloading the trial version and then seeking help from your accountant or another person already using the software. MYOB does include 30 day phone support and then you have to pay for service after that.
One last comment is that I always dealt with an individual there by the name of "Mike M" and his customer service was incredible! I can truly say that he went above and beyond doing his job to help me out.
If you have someone to help you through it, or would like to pay for the MYOB phone support, then I would say this software is probably the best choice for your business.
Best Wishes,
Michael
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1 of 1 people found the following review helpful:
4.0 out of 5 stars
MYOB Account Edg: Not for he faint of heart, July 6, 2010
This review is from: MYOB ACCOUNTEDGE 2009 FOR MAC
I have been using Account Edge for 15 years. I have upgraded the software four times, THIS time because I bought a new iMac with Snow Leopard, and the OS would not read the last version of MYAB. It is probably TERRIFIC if you have an accounting background, but accounting is quite complicated. I would judge that I use about 10% of its capabilities; the other 90% goes to waste. I do journal entries and write checks. That's all. And at the end of the year I use it to summarize all the accounts for taxes.
I could probably use a software that is a whole lot less complicated (AND EXPENSIVE) but I have become so used to MYOB that I just keep on using it.
It USED to come with an extensive documentation, designed to confuse people like me. Now, I suggest you find a free-standing tutorial, IF you want to use this. It really is great (probably) but I would not recommend it to a beginner.
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