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HP Officejet Pro 8500 Wireless All-In-One Printer
 
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HP Officejet Pro 8500 Wireless All-In-One Printer

by Hewlett-Packard
2.9 out of 5 stars  See all reviews (241 customer reviews)

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50 new 1 used from $219.99

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What Do Customers Ultimately Buy After Viewing This Item?


Technical Details

  • All In One Printer with Wireless 802.11g Networking
  • Laser Quality Speed Up to 15 ppm Black/Up to 11 ppm Color and Maximum 35 ppm Black/34 ppm Color
  • 3.4 in Touchscreen LCD Display and Up to 2400 x 4800 dpi Scan Resolution
  • 128 MB Memory and 348 MHz Processor Speed
  • 250-Sheet Paper Tray, 50 Sheet Automatic Document Feeder, and Automatic Two Sided Printing
  See more technical details
  This Product Is ENERGY STAR® Qualified
Products that earn the ENERGY STAR prevent greenhouse gas emissions by meeting strict energy-efficiency guidelines set by the U.S. Environmental Protection Agency and the U.S. Department of Energy--plus they help us all save money while making a difference. Find out more about ENERGY STAR.

Product Details

  • Product Dimensions: 23 x 18 x 22.2 inches ; 38.2 pounds
  • Shipping Weight: 39 pounds (View shipping rates and policies)
  • Shipping: Currently, item can be shipped only within the U.S.
  • ASIN: B001PM6RX6
  • Item model number: CB023A#B1H
  • Average Customer Review: 2.9 out of 5 stars  See all reviews (241 customer reviews)
  • Amazon Bestsellers Rank
    #16 in  Electronics > Computers & Accessories > Printers > All-In-Ones
  • Date first available at Amazon.com: June 17, 2003

Product Description

From the Manufacturer

WHY BUY?

  • Legal-size scanning


  • 3.4" interactive touchscreen


  • Professional color for up to 50% lower cost per page and less energy use than lasers1
Officejet Pro 8500 Wireless Front View
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FUNCTIONS
icons

FEATURES

Officejet Pro 8500 Wireless Top View
Enlarge
YESBuilt-in Wireless Printing
Print from any room without using cables

YES
Built-in Wired Networking
Share your printer with multiple people

YES
Two-sided Printing
Save paper by printing on both sides automatically

YES
Memory Card Slots
Print photos without using a PC

YES
Color LCD Screen
Edit photos and/or manage your printer easily

YES
4 x 6 Color Photo Printing
Print brilliant photos for albums or to enhance business documents

YES
High-capacity Paper Tray
Refill paper less often with a tray that holds 250 sheets or more

YES
Auto Document Feeder
Fax, scan and copy multiple pages automatically

YES
INCLUDED
NO
NOT INCLUDED


SPECIFICATIONS

Print Speed
Maximum speeds of 35 pages per minute black, 34 ppm color2
Learn More

Fax
Up to 125-page fax memory, up to 99 speed dial numbers
Learn More

Scan
Resolution up to 4800-dpi optical; maximum scan size 8.5" x 14"
Learn More

Copy
Reduce/enlarge 25%–400%
Learn More

Paper Handling
3" x 5" to 8.5" x 14"; up to 15,000 pages per month
Learn More

Wireless
Wireless 802.11b/g
Learn More

Wireless
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REMEMBER ORIGINAL HP INK AND PAPER

RECOMMENDED HP INK3

Learn More

SAVE with XL cartridges and combo packs

940 Black Ink

Black
940
1,000 pages

Black
940XL
2,200 pages
940 Cyan Ink

Cyan
940
900 pages

Cyan
940XL
1,400 pages
940 Magenta Ink

Magenta
940
900 pages

Magenta
940XL
1,400 pages
940 Yellow Ink

Yellow
940
900 pages

Yellow
940XL
1,400 pages

See all the compatible ink and recommended paper here




RECOMMENDED HP PRINTHEADS
940 Printhead Black Yellow Ink
Black Yellow
940
940 Printhead Magent Cyan Ink
Magenta Cyan
940

See all the compatible ink and recommended paper here




RECOMMENDED HP PAPER

HP Brochure & Flyer Paper
HP Brochure & Flyer Paper

HP Presentation Paper
HP Presentation Paper

HP Bright White Inkjet Paper
HP Bright White Inkjet Paper

See all the compatible ink and recommended paper here




MORE INFORMATION

Datasheet

At-a-Glance
 



WHICH HP PRINTER IS RIGHT FOR YOU?

   

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HP Officejet Pro 8500
Wireless All-in-One
Low Printing Cost
Save money on professional color
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Up to 50% lower cost
per color page than
lasers1
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Up to 50% lower cost
per color page than
lasers1
checkmark
Up to 50% lower cost
per color page than
lasers1
Built-in Networking
Share your printer
checkmark
Wired
checkmark
Wireless & wired
checkmark
Wireless & wired
Automatic Two-sided Printing
Save paper
checkmark
checkmark
checkmark
All-in-One Functionality
Do more than print
icons icons icons
Auto Document Feeder
Fax, scan and copy multiple pages automatically
checkmark
35 sheets
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50 sheets
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50 sheets
Flatbed Scanner
Scan 3D objects easily
checkmark
checkmark
Up to legal-size scanning
checkmark
Up to legal-size scanning
Low Energy Use
Save power
checkmark
Up to 50% less energy use than lasers1
checkmark
Up to 50% less energy use than lasers1
checkmark
Up to 50% less energy use than lasers1
Touchscreen Display
Manage your printer easily

checkmark
3.4"
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3.4"
Second Paper Tray
Refill paper less often
    checkmark
250 sheets

1 Majority of color laser all-in-ones under $600, June 2008, OJ Pro with highest-capacity cartridges. Energy use based on HP testing using the ENERGY STAR® program’s TEC test method criteria. For details, see www.hp.com/go/officejet
2 After first page; see www.hp.com/go/inkjetprinter for details.
3 Page yield values are approximate, actual yield depends on printer and specific use; for more information visit www.hpshopping.com

Product Description

Want a multifunction color printer that offers the convenience of wireless networking? Our Officejet Pro 8500 is right for all your small-office printing, faxing, copying, and scanning. You'll get professional-quality color at up to 50% lower color cost per page and using less energy than laser printers. Plus you can scan photos and documents (up to legal size) directly to folders¿without a PC¿using our Direct Digital Filing feature.

Buy This Product and Related Accessories

HP Officejet Pro 8500 Wireless All-In-One Printer
234.19
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  • Most Popular
  • Service Plans
  • Ink & Toner
  • Surge Protection
  • Data Cables
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Important Information

Legal Disclaimer
Want laser-quality printing at prices your business can afford? Cut your print costs and forget about messy printer cables with the HP Officejet Pro 8500 Wireless All-in-One. Print professional color for up to 50% lower cost per page and less energy use than lasers[1], plus easily print from any room using built-in wireless networking[2]. When you add up the savings, your bottom line could increase up to $576 per year compared to lasers[3].

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Customer Reviews

Average Customer Rating
2.9 out of 5 stars (241 customer reviews)
5 star:
 (70)
4 star:
 (34)
3 star:
 (20)
2 star:
 (30)
1 star:
 (87)
 
 
 
 
 
 
 
 
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Most Helpful Customer Reviews

 
264 of 280 people found the following review helpful:
4.0 out of 5 stars Well-suited for the home or the home office, March 2, 2009
This review is from: HP Officejet Pro 8500 Wireless All-In-One Printer (Electronics)
Customer review from the Amazon Vine™ Program (What's this?)
I thought I would make what is normally the conclusion the beginning section because not everyone may have the time or the disposition to go through all these paragraphs unless actually interested in making a purchase. I am providing more detail that should support my conclusions AFTER the evaluation section.


Evaluation
----------
The reviewed unit meets the claim of it being a all-in-one solution. While it is not likely that any individual user would take advantage of all its features on a regular basis, it is reassuring to know that the features are there. The supplied software and the printer's own console interface allow for a tremenduous amount of flexibility and customization. Some of the more advanced features will require an above-average level of computer expertise but, even without a lot of customization, this will be a useful, worthy printing/faxing/copying/scanning appliance.

While the superior quality of output would make this printer a good 'small office' candidate, its speed would probably disqualify it if the small office was doing any significant amount printing. I provided some personal benchmarks so that any prospective small business buyer could decide. As a 'home' printer, this comes as close to perfect as they come. I will be using it as a home printer so please do interpret my rating within that context.

A minor observation regarding 'design'. I found it interesting that some of the functions available on the touch screen are duplicated on physical buttons on the printer's console. This was striking because I actually saw this model for sale at New York's Fifth Ave. Apple store. It immediately occured to me that an Apple designer would have none of those buttons if allowed to redesign the product. This is not criticism, it's only an observation, also prompted by the fact that, for example, when specifying the number of copies to be printed, I could NOT use the physical number pad but had to punch the number on the virtual keypad displayed on the touch screen.

The strong, almost violent shaking the printer brings itself to when not on a perfectly steady surface was a little disturbing to me. I have little doubt that, if improperly placed, the printer would quickly lose its printheads alignment and it might even experience other technical trouble.

Finally, I am happy that the HP Tech support solved my Vista-related problem but it would have been better if a printer that was manufatured only a few days before I received it had an updated CD or, at least, a flyer advising Vista users how to obtain the updated driver.

Considering all of the above, the this printer gets a strong, very positive 4 stars.

_______________________________________________________________________________


First impressions
-----------------

The HP Officejet Pro 8500 Wireless All-In-One Printer integrates print, copy, fax, scan document and photo-processing functions. HP supplies the printer itself, 'starter' ink cartridges, print heads and a phone wire. Ethernet or USB cables are not included. Thin manuals are provided for wireless and FAX setup. A quick installation poster is provided as well. The full 300+ manual can be downloaded from the HP site. The CD has drivers for the several supported Operating Systems and a number of additional applications such as OCR (optical character recognition).

Besides the Ethernet and USB ports, other physical IO include 2 telephone jacks in the back and slots for several types of memory cards in the front. The printer can be controlled from a PC or directly through a touch-screen color display and several buttons that generally duplicate options on the menus available through the touch-screen interface. To satisfy energy saving concerns, the printer goes to sleep if not used for a while but it can be reactivated by either touching the screen or one of the buttons or remotely from a networked workstation.


Software
--------
Drivers are available for the most recent flavors of Windows (Vista, XP, 2000) and for the Mac. It can be configured to either a local printer, connected to a PC via a USB cable or as a network printer, wired (Ethernet) or wireless (802.11g). Another option (not tested by me) would be for one PC to connect the printer via USB and then share it over the network. I experienced problems installing the Vista drivers but HP's tech support addressed it by replacing the CD-supplied drivers with a version available at HP's site.

While installing the drivers, HP will also install a number of applications and services. Of these the HP Solutions Center is the most versatile. It monitors the printer's status, including the ink levels and allows for configuring printing, scanning, faxing and other capabilities such as the forwarding of documents to network folders (tested) or to email (not tested yet). In addition, the home page can be used to control fax and scan operations, to convert a graphic image to text and to launch other applications such as the HP Photosmart Essential. I posted images of the Home and Configuration screens.

I did not fully test the Photosmart Essential application yet but I expect it to meet most basic photo management and printing needs and perhaps more.

If staying with the defaults at drivers installation, HP will install other, generally unneeded or unwelcome applications and services. One of them, the HP Customer Participation Program seems to be taking hundreds of megabytes but not doing anything useful from the end-user's point of view. I found Web discussions indicating that the 'program' was guilty of a memory leak. I removed it. Another unwelcome (to me) addition is the 'Yahoo Toolbar' to my Internet Explorer which I don't use anyway. This was done without asking for my permission. I had to use Vista's Control Panel to remove it after the fact.

Finally, one 'glitch' that occured after my initial installation from the supplied HP disk had a pop-up constantly telling me that the "HP product assistant" had to be installed or updated and asking me to provide a path. Providing the path for the requested file which I found burried 3 levels deep inside the supplied CD, was not helping and the cycle kept repeating endlessly. Some Web research revealed that this was a common problem and there were not many known solutions. I was able to find at the HP site a utility that tried to remove all HP drivers software from my PC but, 4 reboots later and after re-installing the drivers, the popup returned. A call to the HP support was answered and a technician was able to address the problem after taking over my computer, performing the 'cleanup' job that I tried myself and then installing an updated version of the drivers, downloaded from the HP site. The file name for Vista 32-bit is OJP8500vA909_Full_12.exe. I will post an image showing how to get to the drivers from the HP Solution Center. The HP suppport remediation completed after about 2 hours. The HP technician stated that 'only Vista' installations experience this problem. XP or Mac users should be safe.

Print
-----
Ink-jet printing outputs clean documents even on the 'normal' resolution. Printouts can be either color or black and white, one-sided or two-sided. Print quality can be set to anything form 'general everyday printing' to presentation, photo-quality or to ink-saving 'fast/economical printing'. The supplied paper tray can be loaded with up to 250 sheets up to 'legal' size. One-sided print speed is adequate but duplex printing can be quite slow.

The print operation appears to involved a great deal of physical movement inside the printer. If placed on anything but a very steady platform, the printer tends to swing quite violently from left to right and back. This had me concerned enough to move it from its initial location.

Copy
----
The copy function allows for anything from one-sided/one-sided to two-sided/two-sided copies. As in the case of printing, two-sided copies are much slower to produce. The copy quality is good enough to make the copy almost indistinguishable from the original.

Fax
---
I did not fully test the FAX capabilities but it's worth menioning that a lot of flexibility is provided, including the ability to direct the faxes to a network folder (which I did test with the scan function) rather than having them printed. It is also possible to block 'junk' faxes by maintaining a list of the offending phone numbers.

Scanner
-------
As a scanner, one can file the output to any of up to 10 preset network folders or if when the scanning process is initiated from a PC, output can be directed to a designated user's local folder. Scanned documents can be translated to text via the integrated OCR function. My experiment with a printed document produced with Microsoft Word returned 100% accuracy for content but, as expected, the formatting (headers, footers, margins) was not properly handled.

Photo processing
----------------
Photo processing can be controlled either at the console and the interactive touch screen interface does allow for some flexibility. Input is provided by inserting one of the supported memory devices containing pictures (MMC SD, CF, XD, MS/DUO or USB). Some crude cropping and sizing is available as well as color processing - sepia or gray scale prints can be produced and the colors can be manipulated to be darker or lighter. The more flexible solution and the one more likely to be used is via the provided HP Photosmart Essential application. Either through the touch screen interface or via HP Photosmart the printer can be configured to use photo paper from either HP or 'other'... Read more ›
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92 of 95 people found the following review helpful:
5.0 out of 5 stars Another Opinion, August 2, 2009
By Punctilious (California) - See all my reviews
This review is from: HP Officejet Pro 8500 Wireless All-In-One Printer (Electronics)
Recent reviews of the HP OfficeJet Pro 8500 Wireless were critical of noise, vibration, and ink usage. Here are what I have discovered since installing this printer.
1. On most surfaces the noise from the printer is minimal. Movement of the plastic gears on HP, Canon, and Epson are not silent. Perhaps newer versions of the 8500 by HP will address this minor concern.
2. The printer vibrates slightly compared to a laser printer, but not to the extent that it is objectionable. Perhaps HP can reduce or eliminate this in future models but probably by increasing the weight of the printer. Most users, I suggest, would not want a heavier printer.
3. Ink usage is part of the printer expense "game" but with HP you can continue to print in B&W even if any or all of the color cartridges are empty [Verified by HP Support] That may not be the case with some recent offerings from Epson or Canon, although I personally prefer Espon and Canon printers for color prints.
4. The ink cartridges are dated, but they will continue to function even after the "expiration" date. HP prints a date on the ink package, but it does not prevent the cartridge from working. As a matter of fact, ink will remain usable in a SEALED packet for an extended period without concern. This date code is not a rip-off by HP anymore than other companies who print a freshness date.
5. It is certainly less expensive to order color prints online than to purchase OEM ink and paper. For those with a digital camera who need a quick print now and then the quality of the HP is excellent.
6. Setup is easy. I would only add a note to the directions for Step 7 to input your choice of language and then follow the touch screen directions as the printer processes alignment. The directions are not clear on that one point, and you could wait for 30 minutes wondering why it hasn't competed alignment of the print heads. Check this out if you purchase this printer.
7. I am punctilious concerning most purchases and, at least in this case, I feel that this printer is an outstanding VALUE even when other offerings from Canon, Brother, and Epson may be less expensive. I have seen printers on sale for less than $50, but the thin plastic housing and the print quality reflect the price. We wanted Print / Copy / Scan / Fax, although we will seldom use the FAX function. (I will only connect the FAX as needed).
8. Follow the directions CAREFULLY and install precisely and you will enjoy owning this printer.


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54 of 56 people found the following review helpful:
1.0 out of 5 stars Terrible Customer Support!, August 10, 2009
By jharterman (Chicago) - See all my reviews
This review is from: HP Officejet Pro 8500 Wireless All-In-One Printer (Electronics)
I've had this printer for a week. While it has worked, it has seemed to work well. Print quality is good, fax and copy are nice. I haven't used the scanner. I was a little annoyed by the set-up and lack of a manual, but it went okay. It's a complicated product, so you really need a manual.

After one week and about 20 pages, one of the printheads failed. I tried an online support chat. The person was unhelpful and condescending. The chat lasted an hour. He kept repeating questions and implying that I did not know what I was doing. First, he was flustered that I could not print a test page. Told me to consult the manual if I was unable to understand his instructions. I would presume that would be the manual that does not come with the product. Of course, a printer will not print anything if the printhead does not work.

Then, he had me do a couple of different resets. That didn't work. He didn't know what to do. I suggested that maybe the printhead really was faulty. He disagreed. They don't go bad on new printers. The problem is firmware or I don't know how to operate. He told me to wait a few minutes while he researched. Then, he told me to clean the electrical contacts between printer and printhead. That did not fix the problem. Again, he put me on hold -- so to speak. Finally, he said the printhead had to be replaced, but to do this, I had to call HP by phone. He gave me ticket number.

I call HP and wait about 30 minutes. I give ticket number. It is blank. I explain problem. I am told to repeat same steps as before. I decline. I am told that they cannot help me unless I reset printer, do semi-full reset, and clean printhead. I again decline and ask for supervisor. I'm put on hold. Finally, I'm told they will send me a new printhead -- estimated delivery is 7-10 days, unless I pay $17 for expedited shipping and delivery.

I hope this works. If not, I will return printer. Either way, it is doubtful I will use HP again. They were rude, the first guy knew less about printers than I do, and I am now without a printer for over a week. But for those first 20 pages, it is a great product!

Update: The new printhead arrived, and the printer is working again. Hopefully, there will be no more problems because the features work well. This printer is easy to network, and I love the scan-to-pdf and copy functions (although copying is SLOW). For large jobs, you'll want to use a real copier.
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Most Recent Customer Reviews

1.0 out of 5 stars Worst printer I ever owned
Hard to initially set up wirelessly, I'm using Windows 7. Every 10th print demand jammed up the print que, requiring "troubleshooting" function of Windows to unjam; I became the... Read more
Published 1 day ago by Bruce F. Mackenzie

3.0 out of 5 stars Better have all your inks handy!
I don't know if other reviews have mentioned this. I just got off a chat with HP Support. I was frustrated that even with a genuine HP XL black cartridge recently installed,... Read more
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1.0 out of 5 stars HP has Monkeys for programmers
This printer is a piece of crap! The design of it isn't bad, but the software and firmware is horrible. Read more
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1.0 out of 5 stars Avoid this printer
I purchased this printer for use with OS X. I would highly recommend no one else do the same.

HP software is buggy, and constantly crashes. Read more
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1.0 out of 5 stars BUYER BEWARE
I purchased this off of Amazon in February of 2010. Its now Aug 2010. After several calls to the Tech Support and over 6 hours on the phone with them (mostly on hold while they... Read more
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1.0 out of 5 stars Terrible machine with lousy support
I purchased this product, I work from home. The machine had defective print heads fromt he start, 4 days of contacting HP via emails and chats provided no relief. Read more
Published 12 days ago by John Quist

5.0 out of 5 stars Great printer! It does everything as expected.
I purchased this printer approximately 6 weeks ago. It has been working flawlessly. It does everything very well. I have been able to connect all Win 7 machines wirelessly. Read more
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4.0 out of 5 stars Drove me nuts.....! But now I love it!
I am not anywhere near a tech savvy person.It took a while to figure out the WiFi password setup.Only because I am very impatient and wrongfully think it will magically open. Read more
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1.0 out of 5 stars DON"T DO IT!!!
I promise you that this is the worst piece of office machinery that I have ever used. I have worked in an office for over 12 years and when we were upgraded from the OfficeJet... Read more
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2.0 out of 5 stars Look elsewhere for a Printer (ink consumption) or Multifunction (slow scanner, poor software)
I retired my old HP Officejet 7130 MFP and stuck with HP, but regret following a CNET Editor's recommendation. Read more
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