Shop with Points > American Express Membership Rewards
|Use Membership Rewards Points at Amazon.com|
Use Membership Rewards Points at Amazon.com
|Shop with Points at Amazon.com is a fast and convenient way to use Membership Rewards points for products at Amazon.com.|
Benefits of Shop with Points
It's flexible: Use as many or as few points as you want. You can choose to use Membership Rewards points for part of your order and have the remaining balance charged to your Card.
It's convenient: Use Membership Rewards points for electronics, movies, books, and more - millions of eligible products sold on Amazon.com.
It's easy: Your Membership Rewards program account will be linked to your Amazon.com account.
Frequently Asked Questions
Shop with Points Overview
|What is Shop with Points at Amazon.com?|
|Shop with Points offers customers the ability to use points of participating rewards programs for purchases at Amazon.com.|
|How do I use Points to pay for an order?|
|If you want to use rewards points for part or all of your purchase, you'll need to proceed to checkout through your Shopping Cart. When you choose your payment method for the purchase, you can choose the amount of points you wish to apply. Points applying to your order will be displayed under Order Summary below the "Place Your Order" button. If points are not applying to your order, click "Change" under Payment Method to use available points.|
|Are there any products I can't buy using Shop with Points?|
|Shop with Points is generally available to buy millions of products on Amazon.com. Please note, however, that rewards points cannot be used for all purchases on Amazon.com, and items that currently may not be purchased using Shop with Points include some digital goods, Kindle downloads, Subscribe and Save items, AmazonFresh, or orders containing Pre-order items. Please also note that currently you may not use one-click to purchase products using Shop with Points.|
How to use Membership Rewards points at Amazon.com
|How do I use Membership Rewards points at Amazon.com?|
|When you save your Membership Rewards eligible Card to your Amazon.com account, American Express will share your points balance with Amazon to display it to you, so you can choose whether or not to use points. If you’ve saved a Card to your account, you will see your points balance each time you check out. For more information about how American Express protects your privacy, please read the American Express Privacy Statement.|
|If your Membership Rewards eligible Card is not saved in your Amazon.com account or if it's saved but you have not yet made a purchase, you will still need to link your Card via the Manual Enrollment process. You can manually link your Membership Rewards eligible Card by clicking here. You only need to link your Card once. If you are receiving a specific error message when you attempt to link your Card, please follow the instructions on the error message.|
|What if I no longer want to use Membership Rewards points to Shop with Points at Amazon?|
|If you no longer want to use Membership Rewards points to Shop with Points at Amazon, you can unlink your Card here. You will still be able to use your American Express Card for transactions on Amazon.com.|
|I am the primary Card Member and would like to remove the rights of other Card Members to Shop with Points. How do I do that?|
|Please contact your rewards program provider to discuss your Card status and rights of other Card Members to use rewards program points.|
|Why can I no longer see available points in check out?|
|If you do not see your rewards program account, you may contact your rewards program provider to discuss your account status.|
|How do I contact American Express if I have questions regarding my rewards account or my Card?|
|Please contact American Express to discuss your account status by calling the number on the back of your Card.|
|Why is my American Express Card not eligible for Shop with Points?|
Only US issued American Express Cards that are eligible to participate in the Membership Rewards program are able to use Shop with Points. Participation in the Membership Rewards program is only available to select American Express Card products issued by American Express. View eligible Cards. .
|I have more than one American Express Card. Why is only one eligible?|
|Only Cards enrolled in the Membership Rewards program are eligible to use Shop with Points. For the details of your specific Cards, please contact American Express by calling the phone number on the back of your Card.|
|Why don't I see the available Membership Rewards points on the payments page?|
|If you have a Membership Rewards points balance that is less than 2 points, have not added a Membership Rewards eligible American Express Card to your Amazon account, or have not used a Membership Rewards eligible Card to make a purchase at Amazon before, you may not see available points on the payments page. If there is an error in displaying your Membership Rewards account point balance, please contact American Express by calling the phone number on the back of your Card.|
|Is there a fee for using Membership Rewards points for my Amazon.com purchase on the amazon.com site?|
|No. There is no fee for using Membership Rewards points on Amazon.com.|
|I have enough rewards points for my order. Why do I have to specify the Credit or Charge Card linked to my rewards program account in my order?|
|Orders for which you use rewards points must also include the Credit or Charge Card associated to the rewards account from which the rewards points are applied. The Card does not need to be charged, but in the event you choose an action that increases the cost of your order, such as upgrading shipping, the Card will be charged.|
|I don't have enough rewards points for my order. How can I pay for the rest of my order?|
|You may use the Credit or Charge Card from which the rewards points are applied or use Amazon.com gift cards or Amazon Payments Stored Value to pay for the rest of your order.|
|May I apply promotional coupons to orders in which I use Shop with Points to pay?|
|Yes, you may apply any eligible promotional coupons to orders paid using rewards points.|
|Can I use points toward my Amazon.com purchase over the phone?|
|No. You can only use points towards purchases online at Amazon.com.|
|Can I combine points from multiple reward programs for my order?|
|Rewards from multiple reward programs cannot currently be aggregated for a single order. You may register multiple rewards programs on Amazon; however, rewards purchases will be paired with the Card associated with the rewards program. Rewards may also be combined with an Amazon.com gift cards.|
|I have a gift card or stored value available in my Amazon account. How will this be applied with rewards points?|
|Amazon applies the rewards points that you requested to use and that your rewards provider approved for use, then the gift card or stored value amount, and then any remaining balance to the Credit or Charge Card linked to your registered rewards account.|
|I can't find rewards points to use. What do I do?|
|We'll never apply rewards points without your permission. To use rewards points for your order when checking out on Amazon, click the "Change" button in the payment method box located below the order summary.|
Terms and Conditions for Linking and Using Shop with Points with your Membership Rewards Enrolled Card
To use points, your Card account must be enrolled in the Membership Rewards® program and be active and in good standing. Your Membership Rewards program account will be linked to your Amazon.com account. Information about your program account may be provided by American Express to Amazon. American Express will debit the number of points you elect to redeem for a purchase from your program account. Your program account points balance may not reflect redemptions for pending purchase transactions until the purchase has been shipped.
Membership Rewards terms and conditions apply and are available at www.membershiprewards.com/terms. The value of Membership Rewards points varies across Membership Rewards program redemption options. To learn more, visit www.membershiprewards.com/pointsinfo.
Amazon Shop with Points and Amazon.com's terms and conditions apply.