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Which Sony BRAVIA® devices can play videos from Amazon Instant Video?
Once broadband-connected, compatible BRAVIA® devices can play Amazon Instant Videos. Just use the button above to register your device with Amazon.com. Please note that some compatible BRAVIA® devices require a BRAVIA® Internet Video Link. For information about how to connect your BRAVIA® device to the Internet, see the BRAVIA® FAQ's.
To see which BRAVIA® devices are compatible with the BRAVIA® Internet Video Link click here and select Sony.
How do I register my compatible BRAVIA® device with Amazon.com?
To register, you need to link your BRAVIA® Internet Video Link to your Amazon.com account. If you don't have an Amazon.com account, you can create one for free during the registration process.
You will also need to register your BRAVIA® device with Sony ESSENTIALS. if you have not done so already.
To start the registration process on the web, click here.
To start the registration process on your device, select Home >Video > Amazon Instant Video > Your Video Library
Can my Sony BRAVIA® stream Amazon Instant Video content with 5.1 audio?
Some broadband-connected Sony BRAVIA® devices are 5.1 audio capable. To check if your Sony BRAVIA® is able to play 5.1 audio, find an HD video with 5.1 audio on your Sony BRAVIA®; if the information presented shows 5.1 audio as one of the details, you are ready to enjoy 5.1 surround sound.
If you are unsure why your Sony BRAVIA® is not able to play 5.1 audio, please contact Sony directly.
How do I enable 5.1 audio on my Sony BRAVIA® TV?
How do I enable 5.1 audio on my Sony BRAVIA® Blu-ray player?
Where do I find my Amazon videos on my BRAVIA® device?
To locate and watch your purchased and rented videos, select Home > Video > Amazon Instant Video > Your Library on your BRAVIA® device. Rented videos will be removed from your library automatically when they expire.
If you are an Amazon Prime member, you can locate and watch Prime instant video, by selecting Home > Video > Amazon Instant Video > Prime Instant Videos. To find more videos to buy and watch, browse our selection of movies and TV shows from the Amazon Instant Video store on your BRAVIA® device or shop online in the Amazon Instant Video Store on Amazon.com.
Why am I seeing buffering when watching videos?
Buffering, or a pause while loading or playing your video, is generally caused by a slow Internet connection speed. Your broadband Internet connection speed can vary for many reasons that are most likely not related to the Amazon Instant Video service itself. Please check for these common issues:
Wireless Connection Strength
Devices connected to the Internet through a wireless connection may experience slow connection speeds. To improve your wireless connection, try moving your wireless access point closer to your compatible BRAVIA® device. If possible, connect your broadband-enabled device using a wired Ethernet connection.
Shared Internet Connections
When your device is connected to the same Internet connection as other computers or devices, this can impact your BRAVIA® device's connection speed and video quality. This is most likely to happen when someone in your household is downloading files, playing video games, or watching videos online.
Connection to Your Internet Service Provider
If your connection speed is much worse than usual, you can try resetting your broadband modem or router to ensure you have the best possible connection to your Internet Service Provider (ISP). If the unusually slow speeds continue, call your ISP to troubleshoot the problem if it persists.
Still have questions? Visit Amazon Instant Video on BRAVIA® Customer Support.
