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19 of 19 people found the following review helpful:
1.0 out of 5 stars
Why is Amazon dealing with this company?, May 22, 2009
This review is from: iBUYPOWER Gamer Hardcore KO-985 Desktop PC (Intel Quad Core Q9400 Processor, 4 GB RAM, 2x500 GB Hard Drives, Nvidia 9800GTX 512MB, Blu-Ray Drive, Vista Premium) (Personal Computers)
Why is Amazon listing this unethical company? I bought a desktop from this outfit and the build quality was atrocious. The motherboard failed after one month. Returned the machine at my expense and they inserted a new motherboard that didn't fit the shell - so they left off the back of the case and shipped it back in pieces. The machine worked extremely slowly and then gave up after one year. Their customer service is non-existent. Their attitude is horrible.
Amazon should not be listing companies such as this.
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16 of 16 people found the following review helpful:
1.0 out of 5 stars
Never, never buy anything from IBuyPower, May 22, 2009
This review is from: iBUYPOWER Gamer Hardcore KO-985 Desktop PC (Intel Quad Core Q9400 Processor, 4 GB RAM, 2x500 GB Hard Drives, Nvidia 9800GTX 512MB, Blu-Ray Drive, Vista Premium) (Personal Computers)
Google these guys and read some customer reviews before ordering. To make a long story short, I ordered a custom gaming rig from them. They shipped it late and broken, and then charged ME for the return shipping after trying to get me to open the case and re-attach things (things hadn't been hooked up and a fan was loose in the case, which caused damage during shipping). When I sent it back and demanded a rebuild, they took their time on that also. When I finally got it back, it was STILL broken with even MORE loose items in the case, and once again they insisted that in order to honor any warranty, I had to take the side off and try to re-connect things to the MB again. When I demanded that they give me my money back under their 30-day money-back "guarantee," they said it had been over 30 days since my initial order (due to THEIR screwups), so tough luck. I yelled and screamed and got shafted for another return shipping fee. At the end of the day I got my money back through my credit card company but in the interim I had to deal with IBuyPower's shoddy workmanship, non-existent customer service, long wait times on the phone, and a horrid attitude from everyone I spoke to there.
Go online and have a look and you'll see that my experience with them was the norm, not the exception.
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12 of 12 people found the following review helpful:
1.0 out of 5 stars
Not worthy of even a single star, but Amazon makes me put one., May 22, 2009
This review is from: iBUYPOWER Gamer Hardcore KO-985 Desktop PC (Intel Quad Core Q9400 Processor, 4 GB RAM, 2x500 GB Hard Drives, Nvidia 9800GTX 512MB, Blu-Ray Drive, Vista Premium) (Personal Computers)
I will keep this short. Do not buy a computer from this company. I purchased a custom gaming desktop from these people, it was down by the end of the third month. The wait time on the phone is so bad, you would honestly have a better chance of speaking to someone if you drove to the company's actual brick and mortar site. And if you do manage to accidentally get an actual human on the phone, prepare for an all new battle. It is not worth the time, effort, money, or your sanity, to even deal with these charlatans. Save yourself the headache and the rising blood-pressure and pass on this "deal". Why is Amazon even putting a company of such low standards on their site? Oh well, to each their own.
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