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17 of 18 people found the following review helpful
on December 15, 2010
I purchased one of the earlier iGo laptop chargers, and used it for years, with the optional splitter to allow it to also charge my phone and PDA at the same time. Great gadget. With this new version, they've changed the design so that a) it shuts off when the current drops below a trip threshold, and b) that they are going to the USB charger approach, so assuming that whatever device you have can be charged via either a standard USB-A connector (which is on this charger), or through one of iGo's USB charge adapter cables.

My gripes are - first, for folks that are used to their older chargers which just "worked", this thing should have a more obvious "Press here to start charge" on it. I actually wasn't sure if it was even working, when I plugged it in, and the laptop indicated no charge happening. I had to read the quick start guide to figure out that you need to push the big green button to make it work. They really should have designed it so that when you plug it in to the wall it should ASSUME that you want to charge something (why else would you plug it in??), and turn it self on.

Second - it also should have a mode where it will run for an extended period as a "normal power provider" (always on, aka NOT green), where it would continue to source a small amount of current to a laptop in use, to keep the laptop in "AC Run" mode. There is no reason they couldn't make a default where it will run for say 4 hours automatically after plug in, and after than go into its power save mode. Or, use a "hold the button down" to lock place it into this mode, then after a while revert to "green mode" (again, maybe 4 or 6 hours) and shut off completely when charge is done.

As a wish list item (assuming a product designer of this thing might actually read this) - it could optionally go through a cycle, where even after it has shut it self off, it could wake up periodically and check the charge on the device it's connected to (perhaps every few days) to help keep your battery charged, since many batteries don't like going in to deep discharge (which is exactly why most companies chargers always stay on in trickle mode, wasting that little bit-o-juice).

Finally, some of the toys out there require more than 5VDC (or even AC) to charge them, so a USB charge adapter doesn't work. So, if your toy doesn't already charge from a USB cable/power supply, you will likely need to buy yet another adaptor, since it won't work with this one. I'm sure Amazon would be happy to sell you one...

I hope this unit also gives me the years of service that the previous one did (which my wife still uses).
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40 of 50 people found the following review helpful
on January 7, 2011
At first it seemed like a cool product. I liked the usb feature figuring i could use it to charge my ipod or phone, but soon after using the charger i realized how bad the "green" feature really is. It is good in theory but really unpractical in its application. This thing continually shuts off whenever you don't want it to which causes your battery to run all the way down when you don't realize it. As soon as it senses a full charge it turns off automatically. You have to manually turn it back on which is annoying as can be and the worst part is after a few weeks this charger had effectively ruined the battery in my laptop. My battery no longer can hold a full charge and will die in about 30 minutes if i use it unplugged because the battery was constantly drained completely when the stupid thing would turn off on its own. Now after spending about $100 on this charger I also have to purchase a new battery as well as a new charger because i will never use this one again. Huge waste of money. I would not recommend this to anyone because you will probably end up costing you more in the end than it's worth.
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11 of 14 people found the following review helpful
on January 15, 2012
There are a lot of mixed reviews out there on this charger, but (as with everything) this product requires an understanding of it's purpose. This charger is designed to eliminate the waste of a charger that stays plugged in 24/7 but only charges at certain times throughout the week. Basically it just unplugs iteself when it senses the battery is fully charged. Yes, you have to press the button to get it to start charging- this wakes the unit up and allows it to start charging. As far as it running the battery down, you just have to hit the button again if it isn't charging to your liking. To some that may sound like too much work- but read the manual- that is exactly how it is designed to work.

Bottom line- it does what it says. When it is charging it works fine. When it is done charging it shuts off and stops using electricity. It's pretty simple for those who don't want to unplug a charger whenever they aren't using it. You have to plug it in- what's the big deal about hitting a button to start charging?
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3 of 3 people found the following review helpful
on July 20, 2011
This Charger sucks. My battery to my laptop died and it still wouldn't turn on and it wouldn't turn on when i hit the power button. The only reason this battery is green is cause it will never turn back on.
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9 of 12 people found the following review helpful
on October 12, 2011
I bought this charger when my original laptop charger broke. Unfortunately, I bought it at a store and didn't read the amazon reviews prior to purchasing. This was the worst $100 I've ever spent. I selected this charger because I liked the "green" feature thinking it would save electricity. But, the charger turns off ALL THE TIME. My laptop battery is constantly dying even when the charger is plugged in. Sometimes, the computer completely shuts off because the battery gets so low and I don't realize it because I think the charger is doing it's job, but it's not. Unfortunately, it's too late for me to return this for a refund, but thankfully I got my original charger fixed by the manufacturer (it was under warranty). I hope this review saves someone some time and money by not making the mistake I did!
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2 of 2 people found the following review helpful
on July 10, 2011
My office manager bought this charger to replace a broken charging cable for a HP laptop. I like that the charger has so many interchangeable tips to choose from, but in reality, I only use the one for the laptop. Also, the tip often comes loose from the rest of the charger, so I taped them together. And it is odd to me that, after I plug in the charger, I have to press an "on" button. So I may have the laptop plugged in, thinking it is charging, only to realize hours later that I didn't press the "on" button.

Bottom line, I would rather have the original charger for this laptop, either used or new. It would have been a lot cheaper, too.
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6 of 8 people found the following review helpful
on April 7, 2012
You have to laugh at the negative reviews on here that people write stating that the charger turns off - because that is the whole point of a "green" charger. It charges your battery to capacity and then turns itself off. if you want a charger that is plugged in and pulling power 24/7 than this is not the charger for you. However, if you are able to look at the charger and see that the green light is off and you are willing to push a button to turn it back on than this is the perfect charger for you! It gives a quick charge and works with all brands of laptops. Mine was not listed on the packaging, but there was a tip that fit perfectly. Again, the "green" aspect means it will not run consistently. So you have to be aware of your battery level or the glowing green light on the charger being off and in less than a second with the push of a button you are able to recharge to 100%. If you can handle that, you will love this charger. If not, just buy an oem charger that runs all the time ... but don't buy something that is advertised as green and than complain when it does what it clearly states it will do.
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2 of 2 people found the following review helpful
on June 12, 2012
Contrary to iGo's claims, this charger does not appear to be compatible with the Lenovo Thinkpad T520. It failed to charge my laptop at all, and therefore I had to return the charger. What use are all those tips and the car charger attachment and a sleek design if the unit cannot perform its basic function?
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1 of 1 people found the following review helpful
on January 2, 2013
Can you give zero stars? I'm not a fan of iGo products as I've found them both expensive and unreliable.

In this case I had no other alternative while traveling to Europe other than to buy this charger with an odd green button in the middle. It seemed like a quaint idea: save the forests by adding an extra step to power on the charger. However, this was clearly a feature that was produced without user testing. A few of the problems:

1. The button is non-obvious. There is no explanation on the unit for the extra switch.
2. You need to train yourself to add an extra step of turning on the charger after plugging it into the PC and the wall. Hopefully you aren't in an airport with an emergency need to add juice because if you forget to push that button you'll be toast on a plane unless you can find an outlet
3. The power shuts itself off for spontaneous reasons, so if you don't keep an eye on your PC and charger you will also be toast. Sometimes this is due to power interruptions from the wall and sometimes due to inexplicable reasons. You will need to train yourself to keep checking the battery icon on your PC to make sure you're still charging.
4. The adapters at the end of the charger that plug into the PC fall off easily. You could find yourself unable to connect to your device and wonder which city your lost adapter now lives in
5. They provide a dozen PC adapters but no wall adapters, so you have to buy outlet adapters if you travel to foreign countries.

I hope I don't have to buy any more iGo products.
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1 of 1 people found the following review helpful
on January 10, 2013
I bought this charger directly from iGo about 12 months ago. I use it frequently for travelling and liked the compact size (at that time) with the ability to charge a laptop and phone at the same time. Prior to Christmas my charger suddenly stopped working. I have been trying to reach iGo for warranty support as it is still within the 24 months period, ever since. It appears that this company does not read or answer its email or electronic form submitted by its customers. The customer service phone number provided on the website is actually a recorded message directing you back to their website and then cuts you off. It seems the company is keen to sell you products but not to support it under warranty. I used to be a great support of iGo with their "cool" design however a lot of company make better and more functional charges now and provide better customer support.

My advice to any prospective customer of IGo is to look elsewhere for better products and customer support.

Update on 01/17/13

Finally received an email from iGo support after writing this review. They asked for a lot of product details. Three days later I received another email with a long list of trouble shooting instruction. It seems that they are averaging 3-4 days to response once you actually can get someone to look into. It seems the 24 months warranty is practically useless and iGo support just drags it feet until you get frustrated and give up. Judging by their share prices $1.25 --> $0.25 the company might not be around much longer .
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