Most helpful positive review
83 of 88 people found the following review helpful
A little pricey, but does provide big quality sound!!!!! Updated Review
on December 28, 2010
Not really sure what I expected, but the sound is VERY good from such a small form factor. If you have a need for portable Music, then I would say this item fits the bill. Iphone and Ipad Touch both fit in it nicely and it is small enough to be easily carried anywhere and provides a level of protection. 4 Stars!
I originally gave this four stars, but after "trying" to use it for a couple of weeks I had an issue. Several times when I wanted to listen to the speakers the unit would not turn on. I thought at first I had a bad battery that would not hold a charge. I contacted iMainGo and I received a very prompt reply from iMainGo support, but unfornately, I was told the product was working as designed. It seems they expect the battery to lose a charge in 2-3 days, even if you are not using the speakers. So, kinda disappointed at this point that I have to remember to keep it charged every day or so.....since this is type of product is typically used spontaneously. Especially for a battery that works for 10-12 hours fully charged, but if you don't keep it on the charger, it won't be ready when you need it.
Despite the great sound in such a small package, the battery issue causes me to rate it lower than I would have.
UPDATE: The customer support at Portable Sound got in touch with me about my issues. They offered to not only replace my unit and provide return postage for the defective unit, they also provided a bonus for the trouble I had with this product. It seems they have corrected the issue by providing a master switch. This will prolong battery stand by life. In my opinion, this will make this an exceptional unit. This type of product has to be available for spontaneous type use. Being able to have hours of operation(~12 hours on a charge) is great, but only if it can retain that charge. This master on/off seems to make that a reality. While I have not had the unit long enough to verify this solution, I am confident. I wanted to raise the Rating in line with the customer service and not impact people thinking of purchasing this unit.
****Can verify that the new master switch allows a charge to last for at least two weeks and still provide hours of operation. *****
This is the kind of customer service that makes me want to do business with a company!!!!