Customer Reviews

iMode Alarm Clock Radio iPod Docking Station (Black)

5 star:		(0)
4 star:		(1)
3 star:		(1)
2 star:		(1)
1 star:		(1)

 

 

I was so excited to receive my iMode from my wife for Christmas 2008. All the main features seemed to work -- AM/FM Radio, iPod, Alarm Clock x 2 -- except the remote control. It comes with a battery. Since it didn't worked, I assumed it was drained and I replaced it with a new battery. It still didn't work. This was disappointing, because this was not a simple on/off remote. This remote allowed the user to complete EVERY function that can be done on the console of the iMode itself. This is a rare completely inclusive remote for the price.

I called the maker of iMode for a replacement remote since the product is under warranty. I was told to exchange it at the store for a new one (makes sense). I asked what to do if the store didn't have it, and Curtis told me to call them back for a remote. The store was indeed sold out of them, and was not planning on restocking after the holiday (holiday promotion). I called iMode maker back as requested. They told me that I must return it to the store, that the store must call iMode maker to explain that they sold a product with faulty remote, Curtis would then send the new remote to the store where I could pick it up. After all this above action taken, iMode maker told the store that the customer must request the remote under the warranty. I'm done...I left the iMode at the store and requested a full refund. I'm sad to write this review, since the product is potentially great (especially for the bang for the buck), but the low quality of the product and the low quality of the customer service and return policy/protocol, left me with the feeling of iMust Return My iMode.

I got this docking system in 2008 for my birthday and it still works great to this day. The alarm is excellent and the sound quality is very good. I got mine at Big Lots for $25 and after seeing the price of it on here I realized I had quite a steal. I would definitely recommend this. The only complaint I have is that my remote doesn't always work and I have to take the battery out and in put it back in to get it to work again. It might just be a defect with my remote though.

Great while it lasted- played pretty loud, fit my iphone and my friends' ipods- hooked up the aux cord to my computer for watching movies. The cord just stopped connecting and couldn't deliver power after a year of use from moving it here and there. No extreme use though.

If you just need to wake-up in the morning with your pod, this is ok, but honestly I have this item, used it for two months and it went up in the attic for two years. I have just brought it back down to see what I can do with it. I think the sound is awful and it's just a waste of money. Buy something better, like Sony or a real Brand.

One star, sorry!