Customer Reviews

iRiver i/o Magic 16x Dual Format/Double Layer DVD±RW/±R

5 star:		(2)
4 star:		(1)
3 star:		(0)
2 star:		(1)
1 star:		(3)

 

 

I bought this DVD burner and installed it on my PC (HP workstation xw4100 , 2.0 GHz CPU, 512 MB Memory). Even though I can use this DVD burner, but I am dissappointed for the following reasons:

(1). Slow writing speed: Usually I can only have 0.4-0.8 x speed for CD-R media, far less than the 16 x advertised.

(2). Format Isuues: I used Nero Express to make some DVDs, I found they can not be read by some DVD ROM, such as my Dell Dimension 4100's NEC DV 5700A DVD/CD ROM . While DVD made by my friend using other DVD burner can be read by it.

Thus I don't want to recommend this product. Checking the cnet.com for DVD burner review to buy another one.

P.S. I saw good rating of this product on circuitcity.com , so I bought it. But when I tried to post this same information I found (with the low rating) to circuitcity.com, the site would always reject my low rating posting. It is like their policy. I think Amazon it much better than circuitcity on this.

I've owned and heavily used this product for the past 6 months and I've been very happy with it. I've burned 8X DVD+Rs at 16X successfully and they've played on my fussiest stand alone DVD player. I've found that the key to successful burns is to use good quality blank media. What few problem burns I've had were the result of something other than the burner itself and were easily solved by changing a setting here or using a different software there. I also own another branded burner and quality-wise this one measures up very well against it.

Poor Compatibility! Not a single disc burnt! The Worst Warranty I ever Met!! As simple as that.

I bought it from Staples two months ago, and I hsve been struggling with it ever since. I contacted I/O Magic technical support and customer service several times, of course, I have been asked to update all drivers from Desktop chipset to ATPI driver, DVDRW drive's firmware. This product at last simply even stopped reading days ago. Then I met with the worst warranty I ever have before. The WARRANTY simply asks you to pay for the return and replacement delivery no matter it is a defective one or not!!!!!!!

Watch out and follow experts' advice on some reliable brands, unless you want to struggle with this product with poor quality and pay for the freight youself!

This is definitely my last experience with I/OMagic.

First, let me point out that you can get a namebrand (NEC, Toshiba, etc.) internal DL/all-format DVD burner for under $80; try Amazon and Newegg. I found this I/O Magic at my local computer store so I bought it. Big mistake. The drive reads DVDs slower than my 3-year-old Iomega (no relation!) and write speed (on DVD-Rs) is nowhere near as advertised. Worse, about half the time it would not recognize my DVD-Rs when first inserted. This is a terrible product. Luckily I returned it for a full refund. Then I found out I could buy a better brand on Newegg for less.

This was my first I/O Magic product. I just read online reviews of their hard drive products and looks like this company's products suck big-time. They also sell under the Hi-Val brand, so beware.

It was great for the first 3 months. I use Nero Ultra 6 (not OEM from this product) and is up to date. After 3 months of use, it wrote with errors and cannot use those discs. Nero can varify whatever writing with it. Now, it's just a DVD-ROM, not DVD-RW double layer!

I've got this device from Staples store for little over $60 and I like it. I've seen many bad reviews for this item, mostly due to reasons that are not related to the device itself, such as bad media or bad "INTERFACE" BETWEEN the CHAIR AND the KEYBOARD. As funny as it may sounds, many reviewers just do not know how to use DVD Recorder.

Once you will get full version of Nero Burning ROM, and will update firmware (update software comes with the device), you will be settled.

Bottom line - if you need cheap and good quality DVD Burner - IDVD16DD is a good choice.

First let me say that I do not work for IO Magic nor do I own one of their DVD drives but I do own one of their CD R/RW drives which I have had for 18 months. This has been the best little machine I have attached to my computer. It is a 52x24x52 drive and I have had absolutely no problems with it. I've actually had more problems with my Iomega Zip drive. I purchased it from Best Buy, actually it was a gift and I've grown quite attached to it. Not once have I had to contact IO Magic for anything regarding this drive and I am considering purchasing their DVD R/RW.

I haven't always had this much success with other electronic devices. I have worked in manufacturing where the boards for electronic devices are built and where they are put together. I've even worked for a company making the chips that go into most computers. While they all strive to produce the highest quality product they can, and quality control is pretty strict, there are still a few chips, boards, and thus finished products that slip through and end up getting shipped out and sold to the consumer. It does not mean that the company itself is producing a defective product as a rule. They can't afford to.

I've purchased Sony products, one of the most reputable companies in the electronics business, that didn't work once I turned them on. I've had to return two or three products before I got one that worked. I gave my sister a GE toaster oven for Christmas. It caught on fire after the second time she used it. GE has been producing electrical appliances forever. So just keep this in mind when you get a defective product.